The Home Service Expert Podcast
Special Family Q&A with Tommy Mello’s Niece and Nephews!
Fri, 09 May 2025
In this conversation, Tommy Mello discusses the importance of courage, embracing rejection, and financial literacy with his niece and nephews. They explore key lessons from the book 'Rich Dad Poor Dad' and the philosophy of 'Go For No,' emphasizing the value of learning from failure and the significance of pursuing one's dreams without fear of rejection. The discussion also touches on future aspirations, sales strategies, and the power of curiosity in personal and professional growth. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Courage and Fear: The Foundation of Success 01:18 Lessons from 'Rich Dad Poor Dad' and Financial Literacy 03:37 Embracing Rejection: The 'Go For No' Philosophy 12:26 The Importance of Learning from Failure 16:04 Future Aspirations: Business Goals and Education 24:05 Sales Strategies and Overcoming Rejection 30:06 The Power of Curiosity and Asking for Help 35:10 Final Thoughts: Courage, Rejection, and Personal Growth
Chapter 1: What does courage mean in the context of success?
Courage isn't the absence of fear. It's doing something even though you might fear it. A lot of people, they just avoid that rejection.
Chapter 2: What financial lessons can we learn from 'Rich Dad Poor Dad'?
When you learn from failure, you learn that doing it again will cause you to fail again. So if you learn from your failure, you should succeed in the end.
Welcome to the home service expert where each week Tommy chats with world class entrepreneurs and experts in various fields like marketing, sales, hiring and leadership to find out what's really behind their success in business. Now your host. The home service millionaire, Tommy Mello.
Chapter 3: How can embracing rejection lead to success?
Before we get started, I wanted to share two important things with you. First, I want you to implement what you learned today. To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview. So I asked the team to take notes for you. Just text NOTES to 888-526-1299. That's 888-526-1299. 1 2 9 9.
And you'll receive a link to download the notes from today's episode. Also, if you haven't got your copy of my newest book, elevate, please go check it out. I'll share with you how I attracted and developed a winning team that helped me build a $200 million company in 22 States. Just go to elevate and win.com forward slash podcast to get your copy. Now let's go back into the interview.
All right, here we are. We are live on the Home Service Expert podcast. Today, I got Emma, Nate, and Ty with me. They are my nieces, niece, and two nephews. And what we started to do is a book club. I wanted these guys to start learning at a decent age. They started out with probably one of the hardest books ever called Green Eggs and Green Ham. No, I'm kidding. But We started out with a book.
We started a book club. They get $400 each if they could quiz out of the book. But today we're not going to do a really fancy quiz. We're just going to talk about a book. And the first book they read was Rich Dad, Poor Dad. And if you guys don't mind, tell me what you learned from the first book. We've already done the quizzes. You guys already got your money.
We're going to talk about the new book, but tell me your first lesson that you learned. We'll start with you, Ty. What did you learn about the book by Robert Kiyosaki, Rich Dad, Poor Dad?
I learned that buying assets that can grow over time is the best way to put your money into.
Good answer.
All right, Nate, what about you?
Yeah, I think the main takeaway I took away from the book was that focus on buying appreciating assets more than the depreciating ones. Because the more you buy depreciating assets, it's just going to take away your money. But if you focus on buying an appreciating asset, you'll get the money over time either way.
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Chapter 4: Why is learning from failure important?
And save your money. What else, Emma?
Well, I was kind of like the same. Like, I guess like assets put money into your pocket. Liabilities take money out. And so I thought that simple piece of advice was really important because I think a lot of people like get confused or they don't value that just simple piece of advice of just putting your money into things that will grow versus.
Do you guys think my DeLorean will go up or down in value? down it should go up in value yeah so ty is 15 nate 16 emma's 18 she's getting ready to go to college uh these guys really want to earn 400 today so let's listen we are uh we're gonna go over the book it's a quick easy book it's called go for no what is it what is the main title here what is it about
Yes is the destination and no is how you get there. So it's basically just, like, people sometimes will focus just on, like, the final end goal, the success that comes with it. But I think this book really highlighted that rejection and the word no is part of the process. It's part of the journey of getting to success. So... Yeah, I think that was probably the most important thing.
Chapter 5: What are the future aspirations of Tommy's niece and nephews?
And like desensitizing yourself to the word no and just putting yourself out there and not avoiding that rejection is so important.
Yeah, that's really good. And the subtitle says, do you want to achieve success? If the answer is yes, then you need to get more no's. This book is how to show you why and how. And it's by Richard Fenton and Andrea Waltz. What I'll tell you guys is I buy this book for every single new technician and installer that starts at the company. So I've bought a thousand of these books.
And by the way, to the listeners out there that I love, it's a very easy book to read. Even Tyler could read it. No, I'm kidding. So this idea, go for no, what does it mean to you, Nate?
What it means to me is like, I think when most people think of going for no, it's like, Well, I guess when people are in sales, they go for all the yeses. So let's say you get 10 nos, but in those 10 nos, you got five yeses. So what it means to me is if you go for 20 nos, you'll get 10 yeses. That's what I take away.
So when somebody goes for five yeses, after those five yeses, are you going to continue to push for more yeses? No, after those 10 nos, you're going to push for more nos because you get the yeses along the way.
I like that. So basically what you're saying is, and he emphasizes this in the book, is instead of going, if your quota in sales is to get five sales, instead of going for five sales, go for 10 no's. for each sale you get. And if you go for more no's, you'll be way more productive. A lot of people get lazy, and they say, once I hit my goal.
But if you go for no, you get more comfortable with rejection. I'm just gonna give a little highlight before I ask you, Ty. So the book is about this guy. He bumps his head, he goes unconscious, and he meets a different version of himself. And you guys know I sold women's shoes at Dillard's when I was younger, so I could talk about this.
He talks to his other self, and the other self is wealthy, very wealthy. His wife's wealthy. Their whole life is different. And he says, what changed? Where was the big thing in our lives that caused this space continuum difference in our lives? And he goes, well, you remember when we set a record that day at the department store?
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Chapter 6: What sales strategies help overcome rejection?
This guy walks in, and he buys the nicest belt, the nicest shoes, buys a few shirts, a jacket, and he spent a couple grand. And... He goes, yeah, I remember that day. He goes, you remember what the manager said to us? And he goes, yeah, we set a record that day. But he said, why didn't you sell more? The guy would have bought more. He only spent two grand. The guy would have spent 20 grand.
And he goes, what do you mean? We set a record. Two grand was the most anybody ever spent in the store. But he goes, did you go for no? He goes, you could have offered him. There's nothing he wouldn't have bought. So a lot of people, one of the things I tell people, do you think it's okay to sell things people don't need? Ty, what do you think?
Do you think it's okay to sell things people don't need? It's a trick question.
I think it's okay to sell people things that they don't need. If they're willing to buy it, then they could keep spending more to get what they wanted until they say no.
So on all these little Facebook groups, other than the one that we're on right now, a lot of losers say, we only sell things people need. And I say, I sell things people want. No one needs a cell phone app to open their garage door or a new bottom rubber or an opener that's whisper quiet or a beautiful garage door like you guys have on your house. But you guys wanted it. So you bought it.
No one needs a new cell phone if your old iPhone's working. So this idea of only selling things people need. So you go for no, you keep going till the client decides when they've had enough. And too many people sell out of their own pocket. Too many people say, I would never buy that. So they never offer it. Let me ask you a true or false question, Emma.
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Chapter 7: How does curiosity drive personal and professional growth?
This book teaches that hearing the word no is a sign of failure.
No, like it's false because you should hear the word no because that means that you're like pushing yourself to get more sales. And I mean, the only way to...
like i mean the only way that you can be successful really is to put yourself out there and to desensitize yourself to the word no and yeah i guess i love it what do you uh what do you want to go to college you're getting ready to go to madison uh school out there in madison not far from where you live in milwaukee i think it's a great school what are your plans in the future
Well, I'm planning on studying business or economics, and then I want to, like, do something in business. I'm not really 100% sure of what yet, but I'd probably want to try starting a business at some point or learning how to invest in different businesses. And I love just, like, trying to grow ones, too, and, like, how, like, strategies to grow them and stuff like that.
Nate, if you – what would be a great number for you if you just had to throw a number out where you were like, man, that would be kind of – I'd be done working. Done working? You'd be like, man, I'm on cloud nine. I'm done. I'm good. Like – If you had to pick a number where you just – you're like the – the internal rate of return is so strong that you're just like, I could just –
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Chapter 8: What are the final thoughts on courage and personal growth?
Fade into the sunset.
I mean, it'd be pretty high. Any number?
I mean, look, a number that's realistic that you think if you hit, you'd feel that way, that it would be like, I'm done. I'm good. I'm going to relax now.
I don't. I don't really know. It would depend on what my current situation is. Because if I love my work, then I don't know if I would want to stop. If I don't like my work but I got enough money, it would probably be in the higher millions if I don't have to worry about money. Yeah, lots of millions. Lots of millions. But I wouldn't really want to stop if I love what I'm doing.
So everybody asks me, I do these shop tours. If you go to tommymellow.com forward slash shop, you can come here on a shop tour. It doesn't cost any money. Got a little promo in there, even though I do it for free and do it because I love to help people. They come here and they're like, why do you still come here every day? Like, you don't really have to.
We know a lot of smaller companies that they're out traveling, going to Europe, living their best lives. And I say, when I set up my org chart, I circled all the things I hated. I hate payroll. I hate accounts receivable. I don't really like a lot of things in the business. So I hired the greatest people for those roles. And I decided it felt like going to work when I had to do that stuff.
I really don't like firing people unless they lie, cheat, or steal. Then it's easy to make that decision. So I just – when I come to work, I have the best time ever because I get to do the stuff I love. So that's what I'd help you – If you guys ever find yourselves, but guess what? It takes hard work to get to that point. It took 15 years.
Your mom and I were walking this morning and she said she's been listening to a lot of podcasts about how to make kids into more entrepreneurial. And she said, you know, the biggest thing is when they fail, don't swoop in and help them. Let them get through, make these decisions and get through it on their own. That really enables them. What do you think, Ty?
You think mom has the capability to let you fail?
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