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Next Level Pros

#149: Why Most Home Service Pros Will Lose to AI (Unless They Do This) // Next Level Pros Podcast

Fri, 30 May 2025

Description

Welcome to a new episode of Next Level Pros! In this episode, we dive deep into the transformative world of Artificial Intelligence and its game-changing impact on home service professionals. Whether you're a business owner, technician, or entrepreneur in the trades, this episode will reveal how AI can be your biggest opportunity or your biggest threat.Highlight:"AI will teach you about AI" "Don't be scared of AI. Utilize AI, learn AI" "The positions that are going to exist are people managing AI agents" "If you do not become an exceptional talent, you will face the need for a career change" Timestamps:00:00 Introduction: AI in Home Services00:28 How AI is Changing the Game for Professionals03:00 Practical AI Tools for Business Owners05:49 Wearable AI and Employee Interaction Tracking07:01 Creating an "Immortal" Digital Version of Yourself10:01 How to Start Using ChatGPT Effectively12:29 Voice Conversations with AI13:25 AI Voice and Text Bots for Customer Service14:45 Ethical Considerations of AI Job Replacement17:13 Closing Call to Action: Embrace AI or Get Left BehindWant me to teach you how to grow your business? Text me! 509-374-7554Want access to more of my content? Click the link below for all of our latest updates and events!https://linktr.ee/nextlevelprosWant to be a guest on our show? Apply here!https://docs.google.com/forms/d/1YlkVBSluEKMTg4gehyUOHYvBratcxHV5rt3kiWTXNC4/viewform?edit_requested=trueWatch my latest PodcastApple - https://podcasts.apple.com/us/podcast/next-level-pros/id1687030281Spotify- https://open.spotify.com/show/1e0cL2vI1JAtQrojSOA7D2?si=95980cd4e55a437aYouTube- https://www.youtube.com/@NextLevelPros

Audio
Transcription

Chapter 1: What is the main topic of this episode?

0.089 - 21.272 Chris

Real people versus artificial intelligence. Some people say that AI is going to replace blue-collar jobs, while others say it's going to make us unstoppable. So who's right? In this video, we're going to break down exactly how bots, wearable AI, and tech like ChadGBT are completely changing the game for home service pros, and why it's either your biggest opportunity or your biggest threat.

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Chapter 2: How is AI changing the home service industry?

21.512 - 36.318 Chris

Let's dive in. Yo, so AI is changing the game, especially in the home service and the trade space. Where do you guys see it impacting the most?

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36.958 - 63.281 Jane Doe

It's so crazy how fast it's moving because every day it feels like I'm looking... through the news and there's like a new feature that I didn't know that you could use or that it's a new use case. Just yesterday, I've been going back and forth with this person to see if they're a good fit for the community. I screenshot of the text messages and gave it context of, hey, this is the conversation.

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Chapter 3: What practical AI tools can business owners use?

63.301 - 81.318 Jane Doe

I can't get them to book an appointment. How can I get them over the hump? I sent that to ChatGBT with all the context of who I am as a person and how I like to sell. And it gave me a text message that I copied and pasted and they immediately... It was perfect. They immediately booked appointment right after.

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81.558 - 107.253 Chris

So let me just speak to whoever's watching or listening to this right now. If you... If you are using the free ChatGPT, you are literally using a model that was created in 2022. We've had so many other models that existed up until 2025. So one, you got to start paying for ChatGPT. That's like baseline entry level, get into the AI game. Outside of that, there are a million and one tools.

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Chapter 4: How can wearable AI improve employee performance?

107.573 - 136.268 Chris

So they actually just released ChadGBT 4.1. Did you hear about this? So 4.1 is like an advanced version of 4.0. And then you have 4.5, which is more for like copywriting and those type of things. But like ChadGBT, we just did a workshop like six weeks ago. And it was wild to me that... Like, how much people's minds were blown from the very basic of AI.

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136.989 - 169.897 Chris

I think most people, you guys can agree or disagree, right now are like, they've replaced Google with chat GBT. Most people are using that in some aspect or form, but that is so elementary to really understanding how to create a prompt is so vital in 2025, 2026. And because the prompting, it's amazing, like you can use ChatGBT to learn more about AI. Right.

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169.997 - 180.343 Chris

And so the way that you create the prompt to ChatGBT is going to then dictate how you use AI and everything else, creating automations and everything else. So like that's like base level.

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180.683 - 200.287 John Smith

I think there's a, you know, there's a lot of posts out there like, hey, these are the nine ways you should be using ChatGBT. There's a lot of people saying how you should use it. There's also posts out there that are, like, saying, like, I rebuilt my whole CRM in three days or two hours or whatever. So there's a lot of, like, stuff out there that just doesn't... Clickbait. Yeah, it's clickbait.

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Chapter 5: What are the effective ways to use ChatGPT?

200.307 - 221.219 John Smith

It doesn't really work. And what I'm thinking about is, like, what are the actual things that people should be doing and what are some things that are kind of far-fetched? Because, you know, no one's going to... Who doesn't know how to build software is going to build software with AI, at least today. In a year from now, that could all change. But I think there are some valuable tools.

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221.259 - 238.25 John Smith

I mean, let's say you're a home service business. What would you recommend prescribed today for someone who's trying to build a business, trying to get more customers? You talked about sales, understanding how to communicate better. What are some other tools?

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238.61 - 259.697 Chris

So I think it's, yeah, how do we integrate it? So first of all, you're wearing a little plaid note pin. So that guy right there, I wear it all the time. It just so happens that mine's charging right now and so I don't have it on, but it's like one of the few times that I don't have it on. So that right there is a game changer in the way that you can utilize AI.

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260.557 - 281.052 Chris

So one is like, if I have a sales team, people that are out in the field, I am making them wear a wearable AI that is recording. So essentially what this does is it records our whole conversation. It can distinguish between the technician and the customer, right? And it has voice recognition. The only downside is you have to reset it every three hours.

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Chapter 6: What ethical considerations come with AI job replacement?

281.112 - 302.81 Chris

You just have to turn it on and turn it off to be able to get that voice recognition. But you can then take that information, upload it to ChatGPT and say, give me feedback based off of so-and-so's sales principles. How would you improve this? And also, boom, you get this full feedback or, hey, how would you improve this interaction?

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302.85 - 327.467 Chris

Or what is an SOP, a standard operating procedure that I can create based off of my interactions that I have with my employees? Hey guys, it's Chris. Hey, a lot of you leave comments asking for help. Do me a real quick favor. Shoot me a text at 509-374-7554. That's 509-374-7554. Shoot me a text. I'll answer and help you with whatever you need. Don't worry, I got you back.

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327.547 - 352.587 Chris

Let's go back to the show, baby. And so I just think, like, one, if I'm just starting from ground zero in the AI world, one, I'm getting a... A $30 subscription to ChadGBT. Two, I'm getting a wearable AI that's going to start recording all my interactions. Three, I'm going to give that to my employees. What is it? It's like $20 or $30 a month for the wearable AI? Something like that.

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352.607 - 373.545 Chris

That is literally the best money that you can spend because now all of a sudden you are present for every single interaction that your employees are having with your customers. Yeah. and you can build real feedback and say, okay, are they doing, are they following this script? And literally like you combine that with chat GBT and there's like automations that kind of push them together.

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373.605 - 374.966 Chris

Like, dude, it's pretty mind blowing.

375.165 - 398.579 John Smith

Yeah, to explain on that or expand on that, you have this plot. So it's recording right now. I'll turn it off, turn it on. I go on my phone. It generates a summary. That summary gets pushed. There's automation that pushes it into Notion. So then in Notion, I store all these summaries. And then in Notion, which has AI, I can search everything that's going on, all the conversations.

399.2 - 420.752 John Smith

So if I want to create an SOP or if I want to create a sales script or if I want to... create a to-do list. I can search that on Notion. It spits it out. And so now without having to go through all this content, cause there's just too much to process. It can, it can give me exactly what I want, what I'm looking for. So yeah, it's almost like you're creating your own Google for your life.

Chapter 7: How can AI create a digital version of yourself?

Chapter 8: What actions should home service pros take to adapt to AI?

373.605 - 374.966 Chris

Like, dude, it's pretty mind blowing.

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375.165 - 398.579 John Smith

Yeah, to explain on that or expand on that, you have this plot. So it's recording right now. I'll turn it off, turn it on. I go on my phone. It generates a summary. That summary gets pushed. There's automation that pushes it into Notion. So then in Notion, I store all these summaries. And then in Notion, which has AI, I can search everything that's going on, all the conversations.

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399.2 - 420.752 John Smith

So if I want to create an SOP or if I want to create a sales script or if I want to... create a to-do list. I can search that on Notion. It spits it out. And so now without having to go through all this content, cause there's just too much to process. It can, it can give me exactly what I want, what I'm looking for. So yeah, it's almost like you're creating your own Google for your life.

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421.513 - 444.382 Chris

You know, I got to be careful the way I say this, but like I truly believe like I'm creating an immortal Chris, you know, with this. So like, I mean, with the technology that we have, right? So you have like a company like HeyGen. HeyGen can take a video and mimic my exact tonalities, mimic my exact like hand gestures and everything like that. So you got that.

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444.922 - 448.183 Chris

And then we have over here, Plod is literally recording everything.

448.463 - 473.817 Chris

every single thing that i'm doing and i've i've taken the raw files put in chad gbt and i say hey start talking exactly like me and it's like this is how i talk hey dude what's up like literally has it all so i can imagine there's a day where i take all those raw files with this image and i go have you guys seen those like 3d boxes yeah like the phone booth look and things like dude imagine this right

474.817 - 496.712 Chris

30 years from now, Chris is dead, right? For whatever reason, I get hit by a train, probably something crazy. And my kids, they have this like phone booth that has my image, has all my words, my counsel that I've given to my kids over the years because Plot is always listening to me, always taking these interactions. And now they can go and be like, Dad, what would you do in this situation?

496.892 - 504.317 Chris

How should I handle this? Like, and boom, it's like literally everything, like it thinks, acts, and talks like me. Like, dude,

504.977 - 526.845 John Smith

that's some crazy you know who's done this is uh so tony robbins i remember going to his conference four years ago and he said i've been recording everything i've ever done my whole career it's all on record and uh he's like i'm taking that i'm putting in ai and then soon you won't need me anymore you'll have my ai yeah he recently uh released it but yeah it's basically the same thing

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