Kim Scott

Yes, love Dolly Chug.

It's hard. It's hard for all of us leaders. And I think the special difficulty that leaders have is that they don't have to say they have some power and power corrupts. And so often you can get away without saying you're wrong as a leader. One of the things that I tried to do is to think about times when I was the leader who had not created the great work environment.

It's hard. It's hard for all of us leaders. And I think the special difficulty that leaders have is that they don't have to say they have some power and power corrupts. And so often you can get away without saying you're wrong as a leader. One of the things that I tried to do is to think about times when I was the leader who had not created the great work environment.

It's hard. It's hard for all of us leaders. And I think the special difficulty that leaders have is that they don't have to say they have some power and power corrupts. And so often you can get away without saying you're wrong as a leader. One of the things that I tried to do is to think about times when I was the leader who had not created the great work environment.

And what happened in those times and why was it so hard for me to say that I was wrong? I will say that when I started a software company back in the 90s, I, in 1999, part of the reason why I started the company was because I thought, well, if I'm the founder, I mean, I had a great business idea, great software idea.

And what happened in those times and why was it so hard for me to say that I was wrong? I will say that when I started a software company back in the 90s, I, in 1999, part of the reason why I started the company was because I thought, well, if I'm the founder, I mean, I had a great business idea, great software idea.

And what happened in those times and why was it so hard for me to say that I was wrong? I will say that when I started a software company back in the 90s, I, in 1999, part of the reason why I started the company was because I thought, well, if I'm the founder, I mean, I had a great business idea, great software idea.

But I also felt like if I were the founder and CEO of the company, that all of the BS that happened in other places where I had worked wouldn't happen if I were in charge. And you know what? Just because I was in charge and had good intentions did not mean that human nature had changed. All that BS happened under my watch too. And that was really hard to come to grips with.

But I also felt like if I were the founder and CEO of the company, that all of the BS that happened in other places where I had worked wouldn't happen if I were in charge. And you know what? Just because I was in charge and had good intentions did not mean that human nature had changed. All that BS happened under my watch too. And that was really hard to come to grips with.

But I also felt like if I were the founder and CEO of the company, that all of the BS that happened in other places where I had worked wouldn't happen if I were in charge. And you know what? Just because I was in charge and had good intentions did not mean that human nature had changed. All that BS happened under my watch too. And that was really hard to come to grips with.

And so one of the things that I... came to realize when i went to work at google and i was working very closely with shona brown who designed all of google's management system she was the head of business operations is that it's not enough to be a good leader and to have good intentions it's not enough to be a good person you actually need to design good systems

And so one of the things that I... came to realize when i went to work at google and i was working very closely with shona brown who designed all of google's management system she was the head of business operations is that it's not enough to be a good leader and to have good intentions it's not enough to be a good person you actually need to design good systems

And so one of the things that I... came to realize when i went to work at google and i was working very closely with shona brown who designed all of google's management system she was the head of business operations is that it's not enough to be a good leader and to have good intentions it's not enough to be a good person you actually need to design good systems

And you need to put some checks on your own power. And so one of the things that I did as I was writing Radical Respect is I thought about mistakes I had made as a leader and what I wish I had done. And I also tried to give words to what it's so tempting to do as a leader.

And you need to put some checks on your own power. And so one of the things that I did as I was writing Radical Respect is I thought about mistakes I had made as a leader and what I wish I had done. And I also tried to give words to what it's so tempting to do as a leader.

And you need to put some checks on your own power. And so one of the things that I did as I was writing Radical Respect is I thought about mistakes I had made as a leader and what I wish I had done. And I also tried to give words to what it's so tempting to do as a leader.

When I got feedback that I had done something that I had harmed people, I got feedback at one point that I had created a hostile work environment for women, which as a woman was certainly not my intention. And I dismissed it way too fast. What I did was what Jennifer Fried calls DARVO.

When I got feedback that I had done something that I had harmed people, I got feedback at one point that I had created a hostile work environment for women, which as a woman was certainly not my intention. And I dismissed it way too fast. What I did was what Jennifer Fried calls DARVO.

When I got feedback that I had done something that I had harmed people, I got feedback at one point that I had created a hostile work environment for women, which as a woman was certainly not my intention. And I dismissed it way too fast. What I did was what Jennifer Fried calls DARVO.

deny attack i denied oh i didn't do anything wrong i attacked the person who gave me this feedback and then i pretended like i was the victim reverse victim and offender that's darvo don't darvo and and sometimes having a word for a bad response can help us avoid that response which is why i think darvo is such a brilliant term that jennifer fried coined in fact if you want to learn more about it you can google darvo south park did a whole episode