Johnny
Appearances
The Growth Workshop Podcast
Episode 7 Review - Connections Before Content: Mike Hohnen’s Leadership Advice for Managing Managers
Thanks, Matt. And I echo the sentiment that you shared there. Really did enjoy the conversation with Mike.
The Growth Workshop Podcast
Episode 7 Review - Connections Before Content: Mike Hohnen’s Leadership Advice for Managing Managers
And when you've had a deep and meaningful conversation with someone, when you're taking a walk or you're thinking and reflecting that days after some of the points that Mike mentioned to us still ring in my ear and I resonate with, the critical one for me was about how effective leadership involves balancing task orientation with relationship building.
The Growth Workshop Podcast
Episode 7 Review - Connections Before Content: Mike Hohnen’s Leadership Advice for Managing Managers
And I then think about my own leadership or my own relationships with clients. And I think a lot of the time I'm task oriented. I'm ticking things off as I go through this list throughout this day. Oh, Friday, have I done my to-do list? Oh, it's Monday morning. What is my to-do list?
The Growth Workshop Podcast
Episode 7 Review - Connections Before Content: Mike Hohnen’s Leadership Advice for Managing Managers
So that's really resonated with me because actually indexing more on the relationships that will then help solve challenges or opportunities down the line. As I said, Matt, it really did resonate with me. So thanks for asking that. What about you, Matt?
The Growth Workshop Podcast
Episode 8 Review - Client-Centric SaaS: How to Scale, with Chris Regester
Thank you, Matt. And I can only echo what you say and have said about the time we spent with Chris from Planhat. Really interesting and something I resonated with. As a consultant myself, we are really focused on customer outcomes, focusing around what is the return of the investment that our clients make. And Chris made a fantastic point about that.
The Growth Workshop Podcast
Episode 8 Review - Client-Centric SaaS: How to Scale, with Chris Regester
Really shifting cultures towards a customer approach, really focusing on the organizational shift where teams understand and prioritize the customer outcomes. And that focus possibly in some locations across the world is not as prevalent or a priority anymore.
The Growth Workshop Podcast
Episode 8 Review - Client-Centric SaaS: How to Scale, with Chris Regester
So Chris mentions about how to achieve that customer centricity by really pushing that cultural change from top down with clear communication and alignment across all departments.
The Growth Workshop Podcast
Episode 8 Review - Client-Centric SaaS: How to Scale, with Chris Regester
It's something that we resonate with, importantly, across all of the commercial engineers, having all of those important departments wired together with that common narrative around customer centricity that will really drive cultural change. So yeah, echo what Chris was saying there and follows a valuable point. Matt, from your side, what was something of interest?
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
That's the important message I'm making here is and actually, in fact, if you do ask for referrals, most people are willing to give them referrals. So I did ask for referrals. There was a group of 17 people. Honestly, I got one back, but one is better than none. And that one was to an 18,000 person professional service firm based in the United States.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
So that individual knows the vice president of that organization really well. And I'm looking forward to an introduction by email. After that, I followed up with the individual who gave me a referral and said, well, what is the best way for us to connect? Is it via email? Is there another means? How well do you know the person? Is there anything I can share with you?
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
Are you happy for me even to write the introductory email? The gentleman that I trained in Boston came back and said, hey, don't worry. I'm going to go and approach this person and let you know when the best time to talk to them. So that's my experience. Thank you to Thomas for sort of prompting his effective techniques was really super helpful as well. But Matt, there's an example. I've done it.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
The beautiful thing about doing these very short, punchy episodes is that you actually get a chance to apply some of the things that our wonderful guests share with us. I think the important part is that asking for referrals is not something that necessarily is new and profound.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
I think the point that we're stressing here then, Matt, is that, and thank you for sharing your perspectives around the mindset piece. Absolutely so true with the work that we've done in the past with organizations that this really does hinge on having the appropriate mindset twinned with the fact that you prepare well. And you know what you're going to say for a talk track.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
You know, the AI buzz at the moment, asking referrals has been around for hundreds of years, I'm sure, because people have always spoke to each other to share ideas and word of mouth around where to go next to get their problem solved. The point is, is we can talk about asking referrals for many more years, but if you don't do it, you really don't get any value from it.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
We're hoping that this podcast gives people ideas and tips, insights. And just as we demonstrate today is that Matt and I being authentic practitioners, the aim is that we take on these ideas from wonderful people that we speak to on a regular basis and we actually start applying them. And this has been a great episode that I've taken on personally and clearly yourself there, Matt.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
And we hope this is helping our audience and guests as well.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
The point that Thomas has made recently around effective techniques, I took that forward and rather than straightforwardly asking for referrals, I I was over in Boston with a financial service organization, helping them acquire multi-billion dollar deals. It was a fantastic couple of days over there. They're really looking to transform their approach of client engagement.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
And part of that was around how to actually ask for referrals. And the important part around that was I thought, well, if I'm going to help them ask for referrals... I might as well be asking for some myself. So the way I built that opportunity up was during the training that we conducted over in Boston.
The Growth Workshop Podcast
Episode 5 Review - How To Ask For Referrals with Thomas Coles: Your Network Is Your Net Worth
I ensured that I shared the techniques and examples of how to ask for referrals as described by making sure that we wait and look out for a thank you. And so when someone says thank you for all the advice or support they've given you and using that as a leverage point towards then asking for a referral. And because remember, most people don't ask for referrals.
The Planet Reigate Podcast
55: Stories from Run Reigate runners as they crossed the finish line, the big Redhill Arts Takeover week… and more
I'm hot, very hot.
The Planet Reigate Podcast
55: Stories from Run Reigate runners as they crossed the finish line, the big Redhill Arts Takeover week… and more
It's muggy, yeah. I mean, I was all right until about 5K and I was just really burnt up after that. So any water I could tip over me was handy, you know.
The Planet Reigate Podcast
55: Stories from Run Reigate runners as they crossed the finish line, the big Redhill Arts Takeover week… and more
everyone's lining the roads all along like yeah it's incredible really everyone's come out to support us it's great yeah have you done it before no the first time i haven't done a run like this since i was about 21 or something like that now i'm 34 so so has this inspired you or put you off i mean it has inspired me yeah i mean i definitely need to get into better shape i've got a half marathon in nottingham next weekend and it's made me realize i'm really not ready for it so i need to train still yeah but it'll be all right so what are you going to be doing in the week to go from here to there
The Planet Reigate Podcast
55: Stories from Run Reigate runners as they crossed the finish line, the big Redhill Arts Takeover week… and more
I'll probably just do a couple of short runs I'm not going to do anything long after this I need to recover now so yeah My name's Serena How did it go?
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
Greyhound Trust is a non-profit organisation that looks after greyhounds after they retire from racing and they try to find homes for them.
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
They make absolutely amazing pets. This is Robin, one of my greyhounds. She's been with us for over four years now. She is very chill. She's a therapy dog. She's good with children. She goes to senior homes to meet elderly people. She's got a very calming and chill...
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
effect on everyone I've got three other dogs which are a bit more anxious and she's the calming one they don't require a lot of training they don't require a lot of exercise they're sprinters they have bursts of energy so that energy goes in a quick run and then they lie down and sleep 20 hours a day they're very healthy breed so they don't require high insurance premiums or high vet bills they're easy to groom mostly if trained well and looked after well they can be good with other animals children and even sometimes cats
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
So they race between two and four. After four, they will need a home. So they spend the majority of their life looking for a home. And this is where the small part of the time, like the beginning, where the Greyhound Trust prepared them, because they've been in the racing industry, they haven't necessarily got introduced to a family home. They don't know what a TV is, what a doorbell is.
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
So the Greyhound Trust spends all the time and effort to get them prepared to get into a home, a proper home.
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
The next show will be the Bletchley Fair and afterwards we'll do the Gotham Park Fair. It's a beautiful event as well. And then we're doing Surrey Sight Hound Show. We are doing Rygate Fire Service Open Day in August. And then around Christmas we do a lot of local events. We try to be at as many events as we can. to show people the greyhounds and how they behave. My lifestyle fits greyhounds.
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
I work from home, I work a lot, and they don't require too much attention. They changed my life since we had them. My wife now has a dog business right next door to us. It's because of them, since we adopted one, and I volunteer with the Greyhound Trust because of Robin since I met her and adopted her.
The Planet Reigate Podcast
41: The Light’s first birthday, a look back at Reigate’s Summer Festival and Horley carnival… and more.
I know a lot of our people who adopted dogs from our centre, they would come and tell you that greyhounds have changed our lives. Johnny, Sam, thank you very much indeed.