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The Ryan Hanley Show

If You’re Struggling in Sales, Listen to This! - Bob King

Wed, 22 Jan 2025

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👔 Bob King is an author, closing coach, filmmaker, and sales superstar. Bob consults with sales teams and professionals across industries—from retail to in-home sales to business-to-business—bringing ✨ One-Call Magic ✨ to pitches, curing slumps, boosting team performance, and turning total strangers into happy customers—often at the very first meeting! If You’re Struggling in Sales, Watch This! 🔑 Takeaways: • 💭 Salespeople who struggle "Live in their prospects' resistance." Instead, they must commit to and believe in their value. • 🎥 Emotional storytelling creates stronger connections than analytical explanations. • 💡 Belief in your product amplifies your ability to influence and serve clients effectively. 🎙️ Sound Bites: • 🗣️ “Closers don’t just sell; they guide clients on an emotional journey to a decision.” • 🤝 “When you focus on helping clients decide rather than just selling, your results improve.” • 🌟 “Curiosity about people and their needs can make a sales career fulfilling.” 🔗 Connect and Discover: 🌐 Website: Joy of Closing 📖 Book: The Joy of Closing 📚 Chapters: 00:00 - 🎥 Introduction to Bob King and his revolutionary sales approach 00:47 - ❓ Why sales professionals struggle and how to overcome resistance 02:37 - 🧠 Master of the Close system and its five-step inbound closing process 03:17 - 🚀 The power of commitment and believing in your product 05:42 - 🌱 Lessons from failure and how early struggles shape success 08:55 - 🏆 Selling on value versus price and standing out in the market 13:05 - 🌀 Detaching from the outcome to break slumps and achieve success 18:00 - ❤️ Emotional storytelling in sales and building deeper connections 22:43 - 🛠️ Transitioning from a service mindset to becoming a closer 30:15 - 📝 Crafting a winning pitch that takes clients from chaos to clarity 38:52 - 🔍 Using transparency to address objections and build trust 43:12 - 🔮 The future of personal branding and connecting with your audience 46:05 - 📖 Closing thoughts on why The Joy of Closing is a must-read 𝗙𝗢𝗟𝗟𝗢𝗪 𝗠𝗘 𝗢𝗡: Website: https://go.ryanhanley.com/ Course Page: https://masteroftheclose.com/ Master of the Close: https://ryanhanley.com/speaking YouTube: http://www.youtube.com/@RyanMHanley Apple: https://podcasts.apple.com/us/podcast/the-ryan-hanley-show/id1480262657 Spotify: https://open.spotify.com/show/5AZFuTiQsgS9hMQDDdtlOr?si=98432b7806534486 Linktree: https://linktr.ee/ryan_hanley Instagram: https://www.instagram.com/ryan_hanley LinkedIn: https://www.linkedin.com/in/ryanhanley

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Transcription

Chapter 1: What is the main topic of this episode?

0.796 - 17.43 Ryan Hanley

Hello everyone and welcome back to the show. We have a tremendous episode for you today. A conversation with Bob King. He's the author of The Joy of Closing. Bob is a lifelong salesman and sales coach as well as

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Chapter 2: Why do sales professionals struggle?

17.97 - 46.885 Ryan Hanley

being the vp of sales for multiple organizations in solar and insurance as well as the cosmetics industries and bob shares his insights into how we can build an emotional journey for our customers whether we're selling b2c or b2b to drive more sales through trust through openness, through connection, through kind of being a closer, not a poser as he puts it.

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Chapter 3: What is the Master of the Close system?

46.925 - 70.801 Ryan Hanley

And one idea that really caught me because I do a lot of sales coaching, I've been run my own companies, obviously, which had sales teams as well as being a head of sales for multiple companies. Many sales professionals who struggle, and these are Bob's words, they live in their clients' resistance. They live in their prospects' resistance.

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Chapter 4: How does commitment affect sales success?

70.861 - 92.797 Ryan Hanley

They're operating from a place of resistance from the jump, and we need to overcome that mindset in order to improve our closing ratio, make deeper connections with our clients, and ultimately become that 20% of the sales team that sells 80% of the products for our clients. company. Wonderful conversation. Absolutely. You're going to love this one.

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Chapter 5: What lessons can we learn from sales failures?

93.158 - 117.071 Ryan Hanley

But before we get to Bob, I have a big announcement, a huge announcement for you guys. Master of the Close, my one call close system course, the number one inbound closing system that has ever been created. We close north of 80% of all the qualified leads that came into our business.

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Chapter 6: How to detach from outcomes in sales?

117.191 - 146.462 Ryan Hanley

And I have built this process over the course of my 20 year career, implemented it in fitness and tech and insurance and consulted clients from a ton of other industries. If inbound leads are part of how you grow your business, then You want to go to masteroftheclothes.com today. Get in the course and learn this system. It is a five-step process. I detail out every line of the script.

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Chapter 7: What role does emotional storytelling play in sales?

147.262 - 173.184 Ryan Hanley

battle-tested script. Every word of this script has been tested over thousands and thousands of inbound leads, leading to a north of 80% close ratio. We had new reps coming into our office that were selling day one 25% to 30% of the qualified leads, and within three months, all of them Every single one was north of 80%, closing eight out of every 10 qualified inbound leads.

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Chapter 8: How to transition from service mindset to closing?

173.784 - 197.34 Ryan Hanley

If inbound leads are part of your sales strategy, if they're part of your growth strategy, do not miss masteroftheclothes.com. You can go there today. Get in the course, learn this material, apply it to your work, teach it to your team. I promise you will sell more business. All right, let's get on to my guest today, the author of The Joy of Closing, Bob King.

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207.327 - 209.629

In a crude laboratory in the basement of his home...

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223.319 - 251.367 Ryan Hanley

all right bob it's tremendous to have you on the show here man you you wrote this incredible book and i'm looking forward to digging into your philosophy i want to start with why are so people bad at selling like naturally like most people naturally like there's those few you know but most people most of us myself included i put myself 100 in this bucket just out of the rip terrible and we have to learn all these lessons what do you think it is about our nature that kind of we have to learn this skill

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251.767 - 271.472 Bob King

I think there's a couple of reasons. Number one, being a closer and you say selling, I'm gonna just flip over the cards and say, what you're really asking about is closing. That how to earn a customer's trust and give them the confidence to move forward with a decision that hopefully is gonna change their life for the better requires commitment.

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271.792 - 292.963 Bob King

You have to be committed to the idea that moving forward today is the absolute best thing for your customer, for your company and for you, hopefully in that order. And, you know, if you're not committed, it's very hard for them to become committed and commitment. You know, nobody runs toward commitment, you know, so it's kind of an unnatural state.

293.584 - 301.149 Bob King

I think the other reason is because to get to a yes, you sometimes have to endure a lot of no's.

302.364 - 327.674 Bob King

And so a lot of people don't have the stamina or they take something personally that isn't personal and just don't keep their eyes on the prize of actually earning someone's trust and getting them to commit to something that's gonna make their life better and also put money in your pocket and keep your company in business and allow the change that you're advocating for your customer and really the world to be implemented

328.414 - 341.439 Bob King

you know, to be a change agent is to stand in the crosshairs of people's resistance. And that's an unnatural state, but it's one that's incredibly rewarding. So I love that question. No one's ever asked me that before.

342.24 - 356.746 Ryan Hanley

I love your, and I love that your take is around this idea of commitment in my own sales career. And we talked a little bit about this before we went live. Like I grew up in the insurance industry and the first three years of my career were horrible. In fact, my father-in-law at the time

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