Ever find yourself in an argument where the other person gets defensive, no matter what you say? In this episode, I’m sharing 3 easy phrases that can help you calm things down and handle defensive behavior—even when tensions are high. Plus, I’ll show you how small changes in your approach can turn defensive reactions into productive discussions. These strategies will help you manage conflict, defuse defensiveness, and stay in control of any tough conversation. Want more? Pre-Order my book The Next Conversation Subscribe to my Youtube Subscribe to my Newsletter Learn more about your ad choices. Visit megaphone.fm/adchoices
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