The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First
Fri, 28 Jun 2024
We discuss strategies with Lesley Ronaldson (VP of Sales EMEA at Gong) on the importance of a customer-centric approach to digital transformation for your business. She shares her experiences and practical tips that you can use to understand customer needs for business success in the digital age.
Full Episode
Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.
We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my co-host, Johnny Adams.
Today, we're joined by the fantastic Leslie Ronaldson, a friend of our business now for a number of years and a familiar face to a few of us here. So we're thrilled to have you on with us today, Leslie. So thank you so much for joining.
Thank you for having me. I'm very excited to do this podcast.
Brilliant. Brilliant. And as you'll know from and as the rest of our audience will know, as is customary, we ask a question about what's been interesting, what's been going on in your week. So, Johnny, I'm going to come to you first. And nice to see you as always. But what's been going on in your world over the last seven to 10 days?
Matt, lovely to see you. Leslie, it's fantastic to have you on today. Thank you so much for joining us. What's been going on? Two things. I've been on a nice vacation holiday over a number of days, which has been fantastic. I went away with my wife. It was our last trip before having a baby. So it was sort of one of those where we were really sort of planning the most important things of our life.
But I still managed, Matt, and you're going to roll your eyes and Leslie, sure, you might do too. But I still managed to actually come back for a day of work during that trip. And I think that sort of puts things into perspective that
It's all about balancing life and work at the moment here at SBR as we're looking to grow and scale into one of the biggest and best sales consultancies in the world. I think there's those sort of things that you need to do. But equally, I managed to have some fantastic time over in Spain, ate loads, drank every single day, which was a bit unfortunate because my wife obviously couldn't drink much.
But we had a wonderful time whilst balancing work and a lovely break together. So yeah, that's what's been going on in my life.
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