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TED Talks Daily

Why good people become bad bosses | Jamie Woolf and Christopher Bell

17 Jul 2025

Description

You’ve probably had a bad boss, but you might not realize how easy it is to become one. Leadership experts Jamie Woolf and Christopher Bell unpack “power blindness” — how authority can warp your perspective — and share smart, practical ways to break the cycle of toxic bosses for good.For a chance to give your own TED Talk, fill out the Idea Search Application: ted.com/ideasearch.Interested in learning more about upcoming TED events? Follow these links:TEDNext: ted.com/futureyouTEDSports: ted.com/sportsTEDAI Vienna: ted.com/ai-viennaTEDAI San Francisco: ted.com/ai-sf Hosted on Acast. See acast.com/privacy for more information.

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Transcription

Full Episode

7.051 - 20.592 Elise Hu

You're listening to TED Talks Daily, where we bring you new ideas to spark your curiosity every day. I'm your host, Elise Hu. You know how sometimes great friends are actually the worst roommates? Or people who are really kind can be horrible leaders?

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21.293 - 38.139 Elise Hu

In this talk, organizational culture expert Jamie Wolfe and media scholar Dr. Chris Bell bring this predicament to the workplace, sharing the reasons why some really good people become bad leaders. They share things to look out for, and if you're a manager or a leader, how to avoid becoming a bad boss.

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42.145 - 77.862 Jamie Woolf

I knew that I had had a truly wretched boss the day I learned I needed surgery. So I was 26 years old, and they were telling me this surgery might mean I can't have kids. So I was devastated, but my strongest emotion was this surge of excitement because this meant five weeks away from a boss who had made my life miserable.

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79.259 - 91.636 Jamie Woolf

And just to be clear, I have two wonderful kids, and part of why I'm here today is they have had more than their fair of terrible bosses, and they're very early in their career.

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97.044 - 123.1 Dr. Christopher Bell

Jamie and I run a company that's in the business of trying to crack this bad boss problem. And it's not easy. You want to know why? Okay, let's play a game. Show of hands. How many of you have ever had a boss who made you feel not good? Made you feel disrespected? Keep them up. Disrespected, incompetent? Look around.

123.16 - 139.506 Dr. Christopher Bell

Almost all of us have had these kinds of people with institutional power in our lives. And for you, that might not have even been a boss. That might have been a teacher or a coach, just someone who's really bad at being in power, who gets to have power over you.

144.329 - 175.892 Jamie Woolf

So we, Dr. Bell and I, collect research on this. So a recent Harris poll found that 71% of employees have had what they would call a toxic boss. And over half of them have had nightmares about this boss. And you know how that goes. You're out with friends, you're thinking about your boss, you're home with your family, you're thinking about your boss. And now... You're lying awake at 3 a.m.

176.333 - 208.441 Jamie Woolf

and you're thinking, I need to quit. And that's an expensive problem for businesses, not just in the lost productivity and the turnover costs, but in all the brilliant creative ideas that never rise to the surface because people were too afraid to speak up. So why is this so widespread? Part of the problem is that when we rise to positions of power, we fall prey to what we call power blindness.

209.743 - 242.116 Jamie Woolf

We lose sight of how it feels to be the one with less power. And we lose sight of how our tone of voice or the quick dismissal of an idea can ruin someone's day. And just by virtue of our title, People stop telling us the truth. They don't give us the tough feedback. They don't even disagree with us. They laugh at our stupid jokes. And this creates a massive reality distortion.

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