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Creating Confidence with Heather Monahan

Confidence Classic: How To Lead At ANY Level, With Dr. Richard Winters The Director Of Leadership Development For The Mayo Clinic

Tue, 31 Dec 2024

Description

In This Episode You Will Learn About:  Making better decisions quicker   Being a good leader   How to bring people together  Letting go of bad practices  Creating safe spaces for people to thrive Resources: Website: www.richardwinters.com Read You’re The Leader, Now What? LinkedIn: @Richard Winters  Twitter: @drrwinters Instagram: @mayoclinic  Facebook: @MayoClinic Sign up for a one-dollar-per-month trial period at shopify.com/monahan Oracle is offering to halve your cloud bill if you switch to OCI See if you qualify at oracle.com/MONAHAN. Download the CFO’s Guide to AI and Machine Learning at NetSuite.com/MONAHAN. Get 15% off your first order at jennikayne.com when you use code CONFIDENCE15 at checkout. Get 15% off your first order at oakessentials.com when you use code CONFIDENCE15 at checkout. Call my digital clone at 201-897-2553!  Visit heathermonahan.com Reach out to me on Instagram & LinkedIn Sign up for my mailing list: heathermonahan.com/mailing-list/  Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com  If you haven't yet, get my first book Confidence Creator Show Notes:  What do you do in a moment of crisis? In order to respond to the world around us we have to continue to evolve our leadership strategies. Dr. Richard Winters, physician and Director Of Leadership Development at The Mayo Clinic is here to give us a big picture look at leadership after leading healthcare professionals during the Covid-19 Pandemic. A good leader knows what they DON’T know, and can allow others to share ideas and be heard. Discover how you can move past disagreements among leaders, and improve productivity while eliminating burnout. Dr. Winters is bringing people together and eliminating the crisis culture by sharing diverse perspectives and encouraging thoughtful action. Tune in to learn how you can take on a leadership role in your life and take decisive action today!

Audio
Transcription

What are the key challenges faced by leaders during a crisis?

2040.038 - 2059.028 Dr. Richard Winters

And you can be a leader in your organization and hold no title and still be the person that everyone goes to to try to figure out what to do next. And so that ability to coach, to be able to help someone see things through their own eyes and make sense of the world in their own way, I think that's very helpful. for individuals and burnout in individuals that many other stages of what's going on.

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2059.648 - 2066.392 Heather Monahan

The things that you were suggesting people to say, it sounded more to me like a mediator or a negotiation expert, which is super interesting.

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2066.452 - 2079.358 Heather Monahan

You know, tell me more, tell me more about that, you know, getting that other person to empty their glass, which in my opinion is key whenever you're trying to lead anyone is to find out where people are truly coming from, because that's typically the breakdown that we just have no idea.

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2079.963 - 2092.83 Dr. Richard Winters

Totally. Yeah. And on the other hand, if that same leader was not doing them, just approached with this is what you need to do. This is what I've seen others do. All right. Good talk. Move along. You know, and then the leader's like, oh, that was great. And then the person's like, oh, that's great.

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2093.67 - 2098.853 Heather Monahan

That happens far too often. OK, talk to us about amplifying engagement.

2099.178 - 2117.434 Dr. Richard Winters

Yeah, so amplifying engagement is, so what is engagement? That's really people offering their time to the organization to help the organization meet its customer needs and the needs of the organization. And so when employees are engaged, they are involved and they're adequately, I mean, they're giving their time to the organization to improve things.

2117.494 - 2137.581 Dr. Richard Winters

When they're disengaged, they may be there in body or, you know, on Zoom, but but they're not there in mind and they're not really putting a lot of effort in. And so how do you engage them? And I think that there's kind of pairs with well-being. And so the things that engage me are the things that help me feel better, like help me feel aligned with the organization.

2137.661 - 2154.024 Dr. Richard Winters

And so that goes with, again, the sense of autonomy, the sense that I have the resources that I need or that I can help get those resources, the sense that I'm growing and I'm learning new things, the sense that I'm aligned with the purpose and values of the organization, the sense that I go to work or have these meetings and And I feel like I'm heard and we're all coming together.

2154.104 - 2166.45 Dr. Richard Winters

And you know what? I would not have done that. I thought that we should have done the other thing. But now after talking about it and hearing other people's perspectives, I can kind of see why we're doing that. Those are all things that get people engaged. It's this sense that what they do makes a difference.

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