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Sherry Liu

👤 Person
77 total appearances

Appearances Over Time

Podcast Appearances

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

I was like, okay, it's my priority to do these things, but just so you know, for me to do these things, I'm going to need the time to do them.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

And that is going to mean that I might have to say no to requests that maybe my coworkers ask me, requests that maybe sister teams are gonna ask me, requests maybe like upper management might ask me.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

And I'm going to have to count on you as my manager to help me say no and to help me deflect things that aren't actually going to be important on my team.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

It made it so much easier for me to say no because I also knew that my manager was on my side and that they would also stick up for me.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

And that saying no wouldn't mean people thinking I was a bad coworker because it would be clear that I'm saying no because I want to say yes on the things that are actually important.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

Like, immediately, I would say, hey, I, you know, I'm at bandwidth right now, but I wouldn't just say no straight up.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

I would offer what I can help.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

If I were you, this is how I would approach it, and I would give them maybe a framework to go about it.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

I would say, I can't help you at this time.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

However, if you need it urgently, so-and-so might be able to give you the answer.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

What surprised me when I started saying no in just all aspects of life is that people are actually really understanding.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

Like most people, when they ask you something, it's not like a life or death situation or it's not black or white.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

It's not like they ask you something.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

If you don't do it, they'll stop being your friend.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

And I think when you start saying no and you realize sometimes people are just like, OK, no worries, I'll do it myself or like, no worries.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

I'll ask somebody else.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

You're like, this thing that I in my head thought was just so important to them actually was not that important to them that I helped them with it at this specific moment.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

And when someone says no to me for a good reason, I'm like, okay, whatever.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

Like, like, I totally understand.

TED Talks Daily
Sunday Pick: How to say no | WorkLife with Adam Grant

And I'm like, okay, wait, like, if I react like this, then like, why do I feel like people are gonna dislike me if I do the same exact thing?