Senator Hawley
Appearances
Your Mom's House with Christina P. and Tom Segura
Checking In With Cool Guy Tony Johns | YMH Ep. 789
So let's come back to you, though, Mr. Schroeder. So how much have you paid your gate agents? to enforce your carry-on-bag policy, to pick people out of the line like the chairman's video showed. I mean, you guys do appreciate that flying on your airlines is a disaster, don't you? I'm slightly amazed by the general attitude of all of you here. Flying on your airlines is horrible.
Your Mom's House with Christina P. and Tom Segura
Checking In With Cool Guy Tony Johns | YMH Ep. 789
It's a terrible experience. I mean, I say this as a father of three young children, but I can't tell you, nobody enjoys flying in your airlines. It's a disaster. You charge people fees that they know nothing about. You harass them to death.
Your Mom's House with Christina P. and Tom Segura
Checking In With Cool Guy Tony Johns | YMH Ep. 789
And your attitude here today seems to be, well, devil may care. There's nothing we can do about it. Well, I think we are going to do something about it. So how much have you paid people to pull out customers who are in line with a bag that's two centimeters too big, Mr. Schroeder?
Your Mom's House with Christina P. and Tom Segura
Checking In With Cool Guy Tony Johns | YMH Ep. 789
Wow. $10 per bag. And I think, Mr. Klein, you and Mr. Schroeder, your airlines cumulatively have spent $26 million paying gate agents between 2022 and 2023 to catch passengers whose bags are a little bit too big. $26 million. I mean, if people want to know why it's such a terrible experience to fly, this is news for them today.
Your Mom's House with Christina P. and Tom Segura
Checking In With Cool Guy Tony Johns | YMH Ep. 789
Your airlines are paying millions of dollars to your employees to harass people who've already paid. They're there and lying because they've already paid. Wow.