Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Pricing

Frank Slootman

👤 Person
540 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Speed is definitely one of the most important things. Speed of decisioning, speed of getting people answers to questions, speed of deciding what's important and then focusing on what's important, really, really important. I think people try to make a perfect decision. By the time you make a perfect decision, it's actually going to be the wrong decision because the issue's already changed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Speed is definitely one of the most important things. Speed of decisioning, speed of getting people answers to questions, speed of deciding what's important and then focusing on what's important, really, really important. I think people try to make a perfect decision. By the time you make a perfect decision, it's actually going to be the wrong decision because the issue's already changed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Speed is definitely one of the most important things. Speed of decisioning, speed of getting people answers to questions, speed of deciding what's important and then focusing on what's important, really, really important. I think people try to make a perfect decision. By the time you make a perfect decision, it's actually going to be the wrong decision because the issue's already changed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Yeah, I think one of the pieces of feedback I got at one point is get at least two points of data before making a decision. I sometimes was such in a rush. And I worked for a guy, Frank Slootman, who is famously saying, hey, you need to compress cycles every day. Let's make a decision. If it's the wrong decision, we'll fix it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Yeah, I think one of the pieces of feedback I got at one point is get at least two points of data before making a decision. I sometimes was such in a rush. And I worked for a guy, Frank Slootman, who is famously saying, hey, you need to compress cycles every day. Let's make a decision. If it's the wrong decision, we'll fix it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Yeah, I think one of the pieces of feedback I got at one point is get at least two points of data before making a decision. I sometimes was such in a rush. And I worked for a guy, Frank Slootman, who is famously saying, hey, you need to compress cycles every day. Let's make a decision. If it's the wrong decision, we'll fix it.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

I think we made a hiring decision at one point. We got convinced that we need to go outside of the company for a senior go-to-market leader because we hadn't seen some of the things that we wanted to see. We didn't know how to do certain things. Brought a gentleman in. I want to protect the innocent or not, but...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

I think we made a hiring decision at one point. We got convinced that we need to go outside of the company for a senior go-to-market leader because we hadn't seen some of the things that we wanted to see. We didn't know how to do certain things. Brought a gentleman in. I want to protect the innocent or not, but...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

I think we made a hiring decision at one point. We got convinced that we need to go outside of the company for a senior go-to-market leader because we hadn't seen some of the things that we wanted to see. We didn't know how to do certain things. Brought a gentleman in. I want to protect the innocent or not, but...

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Yeah, but I won't say the person. But we brought a person in, and he was just the wrong cultural fit. And we were so used to being 105% to 120% of our number, and when we called a number, we were over it all the time. And the company he came from, they were used to missing their numbers, and no one ever got fired for missing their numbers.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Yeah, but I won't say the person. But we brought a person in, and he was just the wrong cultural fit. And we were so used to being 105% to 120% of our number, and when we called a number, we were over it all the time. And the company he came from, they were used to missing their numbers, and no one ever got fired for missing their numbers.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

Yeah, but I won't say the person. But we brought a person in, and he was just the wrong cultural fit. And we were so used to being 105% to 120% of our number, and when we called a number, we were over it all the time. And the company he came from, they were used to missing their numbers, and no one ever got fired for missing their numbers.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

With us, if you didn't make your number, you were not long for the job. If you're missing your number at the end of the quarter, tell him you're going to do something, and then miss, that's unacceptable. And so I have to be able to, in my role when I was president and CRO at ServiceNow, is be able to look at the CFO and the CEO and say, I've got this.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

With us, if you didn't make your number, you were not long for the job. If you're missing your number at the end of the quarter, tell him you're going to do something, and then miss, that's unacceptable. And so I have to be able to, in my role when I was president and CRO at ServiceNow, is be able to look at the CFO and the CEO and say, I've got this.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

With us, if you didn't make your number, you were not long for the job. If you're missing your number at the end of the quarter, tell him you're going to do something, and then miss, that's unacceptable. And so I have to be able to, in my role when I was president and CRO at ServiceNow, is be able to look at the CFO and the CEO and say, I've got this.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

We can plan the number for the next six to 12 months and hit it, right? That's what I have to be able to do. And so if I had somebody on my team that was not able to execute there, that was a problem.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

We can plan the number for the next six to 12 months and hit it, right? That's what I have to be able to do. And so if I had somebody on my team that was not able to execute there, that was a problem.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

We can plan the number for the next six to 12 months and hit it, right? That's what I have to be able to do. And so if I had somebody on my team that was not able to execute there, that was a problem.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

It's a special place in my heart on this issue. On my journey at Data Domain, there was a moment in time where Frank could have brought in somebody else to run sales. Our first year was $3 million goal. I did 2.97. I missed, right? 2.97 against three. That to me is as big a miss as if I would have only done one and a half. That was a miss. The next year we were going to do $9 million.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Scaling ServiceNow to $5BN in ARR | Leadership Lessons from Doug Leone, Frank Slootman and Bill McDermott | VC Value Add: Is it Real and Why the Worst VCs are "Seagull VCs"

It's a special place in my heart on this issue. On my journey at Data Domain, there was a moment in time where Frank could have brought in somebody else to run sales. Our first year was $3 million goal. I did 2.97. I missed, right? 2.97 against three. That to me is as big a miss as if I would have only done one and a half. That was a miss. The next year we were going to do $9 million.