Frank Slootman

If you started winning in pharmaceutical and banking and others, other big verticals, I think it starts to get more applicable and it stretches out more. Who are your customers, the source and quality of the revenue? Have you been through a renewal cycle yet? Is a big question that a lot of investors miss. I'm looking for, have they gone through a renewal cycle? What happened?

Did the ACV grow at that renewal? Did they add more product to it? Or did it shrink or not renew?

Did the ACV grow at that renewal? Did they add more product to it? Or did it shrink or not renew?

Did the ACV grow at that renewal? Did they add more product to it? Or did it shrink or not renew?

so you start seeing an nrr right so even in year one at service now when we sold a contract it could be a million dollar contract we never really fully sized what the customer could be because they didn't even know they were expecting it to be a certain number of users what have you what happened service down which it got implemented more people would start showing up to use it it would grow so six months after the go live of the system we used to see 20 to 40 percent increase in acv size

so you start seeing an nrr right so even in year one at service now when we sold a contract it could be a million dollar contract we never really fully sized what the customer could be because they didn't even know they were expecting it to be a certain number of users what have you what happened service down which it got implemented more people would start showing up to use it it would grow so six months after the go live of the system we used to see 20 to 40 percent increase in acv size

so you start seeing an nrr right so even in year one at service now when we sold a contract it could be a million dollar contract we never really fully sized what the customer could be because they didn't even know they were expecting it to be a certain number of users what have you what happened service down which it got implemented more people would start showing up to use it it would grow so six months after the go live of the system we used to see 20 to 40 percent increase in acv size

I'm looking for something like that. Did they have this second product that came out? Was it welcomed in the market? If you didn't have a great first experience, you're not going to say yes to the second product. There are ways, even in a multi-year relationship, to start seeing upticks in revenue from those customers.

I'm looking for something like that. Did they have this second product that came out? Was it welcomed in the market? If you didn't have a great first experience, you're not going to say yes to the second product. There are ways, even in a multi-year relationship, to start seeing upticks in revenue from those customers.

I'm looking for something like that. Did they have this second product that came out? Was it welcomed in the market? If you didn't have a great first experience, you're not going to say yes to the second product. There are ways, even in a multi-year relationship, to start seeing upticks in revenue from those customers.

I think we're in the process of figuring that out. Some of them are re-accelerating the growth right now. So that's one category. Those should be fine. I really believe some of those are going to come out really, really good and they'll be better for this journey. There's a few others where, yeah, I'm not so sure.

I think we're in the process of figuring that out. Some of them are re-accelerating the growth right now. So that's one category. Those should be fine. I really believe some of those are going to come out really, really good and they'll be better for this journey. There's a few others where, yeah, I'm not so sure.

I think we're in the process of figuring that out. Some of them are re-accelerating the growth right now. So that's one category. Those should be fine. I really believe some of those are going to come out really, really good and they'll be better for this journey. There's a few others where, yeah, I'm not so sure.

I would honestly say they're probably worth more as cash than they are as independent companies. And some of them have made the choice to refund the cash back to the investors, sell off the assets. There's a couple out there that that's happened to recently. And then there's a few others that maybe they'll use the cash to come up with the second or third act, right?

I would honestly say they're probably worth more as cash than they are as independent companies. And some of them have made the choice to refund the cash back to the investors, sell off the assets. There's a couple out there that that's happened to recently. And then there's a few others that maybe they'll use the cash to come up with the second or third act, right?

I would honestly say they're probably worth more as cash than they are as independent companies. And some of them have made the choice to refund the cash back to the investors, sell off the assets. There's a couple out there that that's happened to recently. And then there's a few others that maybe they'll use the cash to come up with the second or third act, right?

They've got enough if that founder has the fortitude and wants to continue on that journey. A lot of the founders are like, boy, this is hard. I'm not so sure.

They've got enough if that founder has the fortitude and wants to continue on that journey. A lot of the founders are like, boy, this is hard. I'm not so sure.

They've got enough if that founder has the fortitude and wants to continue on that journey. A lot of the founders are like, boy, this is hard. I'm not so sure.

Yeah, I can see the logic of that. I think it's rare that your first product's a billion dollar product on its own. There are some.