Adam Pisk

So the idea for us is if we've got someone with the right mindset and the right attitude, if we can develop their skills into a new position, we'll do everything possible to do that. Sometimes it's just not possible. And then you've got to place that person in a role that is better suited.

So the idea for us is if we've got someone with the right mindset and the right attitude, if we can develop their skills into a new position, we'll do everything possible to do that. Sometimes it's just not possible. And then you've got to place that person in a role that is better suited.

There's two parts of our business that I think make a very big impact to the people that work for us. And now when we have thousands of staff, you can see that at the level of scale. One is we are a work from home business, and that's controversial in some parts of the world and something that we have to explain in context, particularly to U.S.

There's two parts of our business that I think make a very big impact to the people that work for us. And now when we have thousands of staff, you can see that at the level of scale. One is we are a work from home business, and that's controversial in some parts of the world and something that we have to explain in context, particularly to U.S.

clients, to Australian clients, where if you're going to the office, you're driving down a highway in an ICE car listening to a podcast to maybe talking on the phone. It's not a difficult part of your life to do that commute. And therefore, when people look at it, they go, It's not a big deal for everyone to go back to the office or in New York, you might be on a subway. Yeah, it's a bit crowded.

clients, to Australian clients, where if you're going to the office, you're driving down a highway in an ICE car listening to a podcast to maybe talking on the phone. It's not a difficult part of your life to do that commute. And therefore, when people look at it, they go, It's not a big deal for everyone to go back to the office or in New York, you might be on a subway. Yeah, it's a bit crowded.

It might be 40 minutes, but it's not that bad in the rain. So in the developing world, you have traffic North Americans couldn't comprehend unless they've been there and you have rain and you have vehicles that are old and old.

It might be 40 minutes, but it's not that bad in the rain. So in the developing world, you have traffic North Americans couldn't comprehend unless they've been there and you have rain and you have vehicles that are old and old.

polluted and the journey to the office very few people that we that we employ have the the means to live within a close vicinity of an office just doesn't work like that in the developing world those are where the diplomats and the big business people live if you are at a five to eight dollar an hour type salary you're living out a long way away

polluted and the journey to the office very few people that we that we employ have the the means to live within a close vicinity of an office just doesn't work like that in the developing world those are where the diplomats and the big business people live if you are at a five to eight dollar an hour type salary you're living out a long way away

And your journey to the office is typically two to three hours each way. So you're spending four to six hours a day traveling and you're not traveling in a nice car. You're traveling on the back of a jeepney in the rain most of the times. Squashed up and you can't have your phone out or whatever or listen to a podcast because it gets stolen. The commute is a complete waste of time.

And your journey to the office is typically two to three hours each way. So you're spending four to six hours a day traveling and you're not traveling in a nice car. You're traveling on the back of a jeepney in the rain most of the times. Squashed up and you can't have your phone out or whatever or listen to a podcast because it gets stolen. The commute is a complete waste of time.

in the developing world. And so when you give people the right infrastructure to be able to work from home, it gives them four to six hours a day, sometimes eight to 10 hours a day, depending on where people are coming from, of their life back. And that's just mind blowing what that does when you've got four to eight hours of every day back and you're spending nine hours in an office.

in the developing world. And so when you give people the right infrastructure to be able to work from home, it gives them four to six hours a day, sometimes eight to 10 hours a day, depending on where people are coming from, of their life back. And that's just mind blowing what that does when you've got four to eight hours of every day back and you're spending nine hours in an office.

You're sleeping on the jibney is what people were doing or in the office. So sick days go down, work-life balance improves, productivity improves because people sleep and they're happy. If you need people to meet up, okay, they can meet up once a month, once every two weeks. You can organize a boardroom, et cetera, for people to meet up if you actually need that collaboration.

You're sleeping on the jibney is what people were doing or in the office. So sick days go down, work-life balance improves, productivity improves because people sleep and they're happy. If you need people to meet up, okay, they can meet up once a month, once every two weeks. You can organize a boardroom, et cetera, for people to meet up if you actually need that collaboration.

We had offices for years, so we ran a lot of testing. Companies that were in office versus out of the office doing the same thing, remote teams versus in office. In the developing world, it was absolutely conclusive that productivity, efficiency, all better in a work from home environment. And that's been a major thing that I'm very proud of as a business that we've been able to do that.

We had offices for years, so we ran a lot of testing. Companies that were in office versus out of the office doing the same thing, remote teams versus in office. In the developing world, it was absolutely conclusive that productivity, efficiency, all better in a work from home environment. And that's been a major thing that I'm very proud of as a business that we've been able to do that.

We're actually new to this industry. We started only three and a bit years ago. We had outsourced ourselves as a company that was doing outsourcing, but we'd never run an outsourcing business. None of the founders had any experience in that. And I think that's had a positive and a negative.

We're actually new to this industry. We started only three and a bit years ago. We had outsourced ourselves as a company that was doing outsourcing, but we'd never run an outsourcing business. None of the founders had any experience in that. And I think that's had a positive and a negative.