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The Startup Ideas Podcast

Sales funnels for Beginners

Mon, 16 Sep 2024

Description

I’m joined by Jonathan Courtney, as we deep dive on how to set up million dollar sales funnels. 1) Startup Idea 1: Paid Ads Agency• Huge market for one-person ad consulting businesses• Target specific verticals (e.g., hair salons, female info product owners)• Take a cut of revenue instead of charging upfront2) Facebook ads still crush it (for 40+ demo):• Still effective for 40+ demographics• AJ&Smart spends $80k/month on FB ads• 318% ROI in June ($252k revenue from $80k spend)"Meta ads are only dead for people under 35" - Jonathan3) Funnel basics:• Opt-in page → Free training video → Call booking• Use ClickFunnels for quick tests• Use Framer for validated funnelsPro tip: Automate everything possible in your funnel4)  The book funnel strategy:• Offer free digital + physical book• Lose money upfront to get email addresses• Monetize later with other offersExample: http://workshopperplaybook.com/5) Copywriting hacks:• Focus on increasing status (even for B2B)• Use pain vs. pleasure framework• Adjust tone based on economic conditionsKey insight: Status increase drives purchases, even in corporate training6) Jonathan's funnel philosophy:• Don't obsess over tracking every conversion source• Focus on overall company growth• Prioritize Facebook ad spend ROI"You have your monthly P&L. You just make sure your company is growing" - JonathanTo improve your rankings your business on Google and using AI for SEO, sign up tohttp://boringmarketing.com/🎯 To build your own portfolio businesses powered by community you might enjoy my membership.You'll get my full course with all my secrets on building businesses, peer-groups to keep you accountable, business ideas every single month and more!Spots are limited.https://www.communityempire.co/📬 Join my free newsletter to get weekly startup insights for free:https://www.gregisenberg.com/70,000+ people are already subscribed.Want more free ideas? I collect the best ideas from the pod and give them to you for free in a database. Most of them cost $0 to start (my fav)Get access: https://www.gregisenberg.com/30startupideas FIND ME ON SOCIALX/Twitter: https://twitter.com/gregisenbergInstagram: https://instagram.com/gregisenberg/LinkedIn: https://www.linkedin.com/in/gisenberg/FIND JONATHAN ON SOCIALX/Twitter: https://twitter.com/JicecreamLinkedIn: https://www.linkedin.com/in/jonathan-courtney-4510644b/Episode Timestamps:0:00 Intro06:41 Startup Idea 1: Paid Ads Agency26:19 Funnel Hacking and Conversion Optimization34:34 AJ & Smart Funnel breakdown44:27 Copywriting Hacks

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0.369 - 4.952 Greg Isenberg

What is the promise that you're going to give our listeners today by listening to this?

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5.873 - 25.947 Jonathan Courtney

I actually, I know I told you I didn't have any ideas, but I thought of some things beforehand that I think could be interesting. I think there's a massive empty space in the market for not douchey, non-agency companies who help other people run Facebook ads. Literally that.

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26.787 - 51.415 Jonathan Courtney

A lot of the times when people are building startups or when people are thinking of businesses, they're not thinking about the fact that even very simple Google ads are hard to set up for a company and for even an event. So just giving people the basic package of meta ads and simple Google search ads, it can be a game changer for these people. Here's what I do, okay?

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51.575 - 53.736 Jonathan Courtney

Just to get the business off the ground in one month.

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76.69 - 77.651 Greg Isenberg

Okay, what is that?

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100.555 - 124.349 Jonathan Courtney

See that? You see that shit? So it's a collaboration between Panic and what do you call them? Teenage Engineering, the company that I have like every product of. And it's just such a cute, cool thing for Panic to do. It took them a very long time to make it. It's like a passion project, but it sells like a lot. I don't know if you know about Panic, but they do like... They make this console.

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124.989 - 134.054 Jonathan Courtney

They also publish a lot of different video games. They're like an aspirational company to me. I love companies that are just like doing lots of weird stuff.

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135.075 - 141.139 Greg Isenberg

That's what I want to be. You love weird stuff. I just had Jason Fried on the pod, actually, your boy.

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141.179 - 142.279 Jonathan Courtney

Jason was on the pod.

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142.539 - 143.74 Greg Isenberg

Yeah. Cool.

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143.94 - 144.401 Jonathan Courtney

Very cool.

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145.281 - 148.483 Greg Isenberg

And we talked about making software weird. So you guys are...

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149.957 - 151.098 Jonathan Courtney

We're very aligned on that.

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151.118 - 151.798 Greg Isenberg

Aligned, yeah.

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152.078 - 178.376 Jonathan Courtney

Yes, Jason is great. We actually just moved from using Slack, Asana, and Notion back to using Basecamp after a four-year break. And it is honestly refreshing. I started to have the feeling that my company was becoming like a chat room, basically. We were just on Slack all day. You just open Slack and you have all these red dots. And what I presented to my team last Monday, two weeks ago, was...

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179.256 - 203.037 Jonathan Courtney

Let's not become a company that talks about doing stuff all the time and talks about making stuff all the time. And let's just go back to being a company that makes stuff. And so, yeah, I feel like Basecamp's interface is more built for just working on projects instead of talking about working on projects. In fact, it's actually quite hard to just have open dialogues within Basecamp, the product.

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203.277 - 206.04 Jonathan Courtney

And this is annoying some of my team, but I love it.

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207.381 - 212.463 Greg Isenberg

Not only did you switch to Basecamp, you went viral on Twitter for it.

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212.483 - 238.7 Jonathan Courtney

This tweet went crazy. I never have anybody liking any of my stuff on Twitter or on X. I hate when that happens because I'm like, oh, did I do something bad? Did I post something that somehow... politically or something. And no, I opened up Twitter. I opened up X. There was a thousand notifications. I never get more than two. And so I was thinking, shit, did I make a really off-color joke?

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239.761 - 242.063 Jonathan Courtney

It was just a post about Basecamp.

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243.224 - 246.387 Greg Isenberg

Which I'm trying to pull up the post. You basically were just like, I switched to Basecamp.

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247.589 - 268.959 Jonathan Courtney

I think the way I put it, I mentioned this thing about Slack kind of became the default interface of my company and that, but like your tools in a way do determine a little bit what your work culture is like and your tools kind of, I don't know how you say it. There's probably a really nice way to say it. Like the tools determine the way you work, something about that.

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269.64 - 284.326 Jonathan Courtney

And it was just, so I've been traveling a lot over the last few weeks and Laura and I who run the company have been rethinking the business from the ground up, but mainly from like the outside perspective. So we're going to be relaunching the business on the 2nd of October.

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284.846 - 304.733 Jonathan Courtney

But then we started to realize to make all of these changes, we're going to have to change everything inside the business too, for everything to really work and feel different. So we're moving office. That's one big thing, moving to a new physical location, a bigger space. And that's like doubling down on us working in person together, being able to collaborate with more people.

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305.153 - 310.215 Jonathan Courtney

And the second thing was getting fucking rid of Slack. Fuck that shit.

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311.255 - 326.494 Greg Isenberg

I actually took, I saw your tweet when it had like three likes like early and I was like, this is interesting. I shared it in my Slack and I was like, what do you guys think of this? And people didn't want to get rid of Slack.

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327.215 - 330.596 Jonathan Courtney

Of course, because it becomes, it is your work interface.

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330.996 - 331.236 Greg Isenberg

Yeah.

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331.316 - 350.056 Jonathan Courtney

It literally becomes your work interface. And here's one of the dangers I think of Slack. I see Laura, who's a senior member of AJ and Smart, who's running like very large seven figure sections of the business. I started to see that her job was replying to people on Slack.

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350.957 - 370.973 Jonathan Courtney

And I'm like, wouldn't we make way more money if you used your marketing strategy skills instead of replying to fucking Slack messages? And it's the same for me. I'm the CEO and I was spending all day just replying to Slack messages. It's because it's like... easy to do that because the work is just put there for you.

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371.013 - 391.82 Jonathan Courtney

It's like your tasks are ready for the day, whereas real work that makes real money and makes seven figure differences, that doesn't come from just responding to shit on Slack from my perspective. So I just wanted to get rid of it. Go cold turkey. It's gone now. I haven't opened Slack in two weeks. It feels liberating. This is the episode.

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392.82 - 406.726 Greg Isenberg

Like, what do you want to talk about today? What do you want to talk about on the Startup Ideas podcast? What is the promise that you're going to give our listeners today by listening to this?

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407.65 - 434.918 Jonathan Courtney

I actually, I know I told you I didn't have any ideas, but I thought of some things beforehand that I think could be interesting. Like a couple of things that I notice are missing in the industry that could be for small startups or one person kind of solopreneur thingies. One is, I noticed that one, like... one of the best ways to build a business and to grow a business is to run paid ads.

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435.599 - 439.202 Jonathan Courtney

I mean, a lot of people know this. The problem is... Wow, shocker.

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439.662 - 448.41 Greg Isenberg

Shocker. Wow. You know, everyone's been asking for J Ice Cream, J Ice Cream, Jonathan, Courtney, for these hot takes, everyone.

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448.43 - 459.053 Jonathan Courtney

Again, these hot takes for me. So a lot of businesses, small businesses, big businesses need paid ads. or they often don't even realize that paid ads are worth using.

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459.513 - 475.88 Jonathan Courtney

The problem is that the market for people who offer paid ad services are either agencies, which are too expensive and like too big and just confusing, or douchey guys who are like 25 wearing a gold Rolex and look kind of intimidating.

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476.561 - 501.745 Greg Isenberg

Quick ad break. Let me tell you about a business I invested in. It's called boringmarketing.com. So a few years ago, I met this group of people that were some of the best SEO experts in the world. They were behind getting some of the biggest companies found on Google. And the secret sauce is they've got a set of technology and AI that could help you outrank your competition.

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502.105 - 524.563 Greg Isenberg

So for my own businesses, I wanted that. I didn't want to have to rely on Mark Zuckerberg. I didn't want to depend on ads to drive customers to my businesses. I wanted to rank high in Google. That's why I like SEO. And that's why I use boringmarketing.com. And that's why I invested in it. They're so confident in their approach that they offer a 30-day sprint with 100% money back guarantee.

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525.043 - 529.167 Greg Isenberg

Who does that nowadays? So check it out. Highly recommend boringmarketing.com.

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530.109 - 546.678 Jonathan Courtney

And I think that so when I tell people that we at AJ and Smart run a million dollars of ads per year, they're like, but Facebook ads don't work. Like, but I heard meta ads don't work, but I heard this doesn't work. And I was I'm always very confused about why they think this.

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547.019 - 570.691 Jonathan Courtney

But when I talk to them, it's because they're somehow when they're looking for paid advertising for their business, they fall into like the douche averse. You know what I mean? They end up having calls of these people who are obviously just don't give you a sense of safety and trust. And I'm always helping companies running their ads, obviously for free. This is just something I want.

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570.711 - 599.571 Jonathan Courtney

I'm like, you need to do this. This is something that's very effective. You can turn on ads and get leads and then you can monetize those leads. That's a really big way our business runs. And I think there's... There's a huge amount of space in the industry for one-person ad consultants, basically, who appeal to specific verticals and are not douchey. So, for example...

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600.592 - 618.254 Jonathan Courtney

There's a huge space in the market for people who can run ads for just like salons, like hair salons. There's a huge space in the market for people who can run ads specifically for female info product owners. There's so many different verticals that you could go into running ads for people.

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618.915 - 632.144 Jonathan Courtney

but not becoming an agency and not presenting yourself as like a rich person on the internet, because I think that's a turnoff for a lot of people, especially in Europe. And so that's one thing I'm thinking.

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632.204 - 662.023 Jonathan Courtney

I'm always thinking about like, again, which businesses would I start or which businesses am I trying to get my friends to start so that I can eventually just become part of it and get a cut of it. I think there's a massive empty space in the market for not, douchy, non-agency companies or single-person shows who help other people run Facebook ads. Literally that. That's it. That's one idea.

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662.043 - 670.229 Jonathan Courtney

Do you notice this with the fact that paid ads get poo-pooed, but probably not for the right reasons?

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671.289 - 693.079 Greg Isenberg

Yeah, I also noticed that the gold Rolex... presidential or whatever it's called they all have the gold rolex i don't know what it is about signing up to a meta account but it's like you need it's like you need to unlock it with the rolex yeah it's like instead of login with facebook it's like login with your gold rolex

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693.564 - 708.344 Jonathan Courtney

Yes, yes. I mean, that's fine if you're appealing to people who want to run ads for that kind of lifestyle stuff. But there's a lot of people not realizing that there's an entire rest of the market that

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708.944 - 731.27 Jonathan Courtney

for, like, if you were, I see a lot of open space for people to run ads to grow people's Patreon accounts, their creative Patreon accounts, things like this, where it's about taking a cut of the revenue or something like that. But there's just so much open space for it. I'm experimenting with this in my business at the moment.

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731.83 - 755.757 Jonathan Courtney

So I'm experimenting with partnering up with other people in my kind of strategy design space and helping them run ads and helping them with sort of lead generation. And sometimes I'm shocked. I'm like, why haven't you done this in the last six years? Like, why... Why are you just doing it now? And often the story is a little bit like, oh yeah, we tried it and it didn't work.

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755.777 - 779.338 Jonathan Courtney

And then we talked to this guy and he seemed a bit scammy. And then this and this and this. Then we worked with this agency and we couldn't contact them. And I'm like, there's so much space for this. There's so much space in the market for this. Honestly, just being a meta ads expert would be a game changer. If you don't market yourself in a weird... It's about getting rich way.

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779.538 - 780.119 Jonathan Courtney

You know what I mean?

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780.64 - 789.757 Greg Isenberg

So are you running the, as the meta ads expert, are you running the ads yourself or you're just coaching them on how to run ads?

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790.526 - 810.137 Jonathan Courtney

quite literally sitting in a room with them, opening the meta dashboard, showing them our meta dashboard, showing them how we're doing it. So it's more of an advisory thing. So we're advising people on setting up funnels and taking a cut of their revenue. We're going to announce that publicly in probably two weeks after we launch this episode.

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811.257 - 826.925 Jonathan Courtney

But yeah, for the last two and a half years, we've been advising other companies on lead generation, building funnels, that kind of stuff. Pure advisory, no agency work, no consulting. I guess it is a bit of consulting.

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827.385 - 848.558 Greg Isenberg

I don't know the difference between advisory and consulting. Now what I'm really understanding is someone can go and do this and not even charge a monthly fee, but say, hey, I'll take a percentage of... Revenue?

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848.658 - 865.876 Jonathan Courtney

Here's what I do, okay? Just to get the business off the ground in one month. The first thing I would do is look around at events like, let's say yoga retreats that are happening around New York, something like that. Just make a Google Doc of the ones that are not full yet. They haven't been filled.

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866.597 - 885.103 Jonathan Courtney

And I would contact these people and try to figure out, hey, are you having trouble filling up these events? I can fill it up for you using Facebook ads, but I'm going to take a cut of every ticket sale. The end. That's all my first clients. Obviously, not everyone would say yes, but that would be an example of how I would jump on this starting this business.

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885.543 - 895.688 Jonathan Courtney

But yeah, I would be looking for things where I think the product is probably good or the product is maybe interesting to me. So I know how to make ads for it. And for me, that's like creative stuff.

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895.728 - 909 Jonathan Courtney

So I could definitely sell... I could definitely help someone make ads for like creative retreats, things like this, yoga retreats, meditation, anything in the wellness space, anything in the design space. I'd also look at things like...

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909.921 - 935.178 Jonathan Courtney

bigger, you know, art installation things, things like this, I would be reaching out to these people, assuming they don't know how to do paid ads and trying to work with them on selling out their thing. Because honestly, event owners hate selling events. They love putting on events. That would be like my first vertical that I would attack. Well... It's a pretty broad vertical.

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935.458 - 957.093 Jonathan Courtney

So it's like a horizontal vertical of events. But I would be looking at events around a city that I kind of understand in general topics that I kind of understand. And I would offer them a deal like that where I'm taking a cut only for the ones they sell and only for the ones they sell through my ads. Through their ads, which I help them set up. Cool.

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958.034 - 964.924 Greg Isenberg

I like it. I mean, easy to start. I feel like you're right. People are getting... I think you're right. I don't like to say you're right often.

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967.057 - 986.211 Jonathan Courtney

And the other thing is people think meta ads are dead because people are not understanding that meta ads are only dead for people under 35. So meta ads work really, really well for us, better than anything else for people over 40. And there are a lot of people over 40 in the world. They're not all just dead.

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986.791 - 1009.685 Jonathan Courtney

So I think that a lot of the times when people are building startups or when people are thinking of businesses, they're not thinking about the fact that just because they don't see meta ads and just because they're not on Instagram, doesn't mean like a massive amount of the population aren't seeing these things. Even very simple Google ads are hard to set up for a company and for even an event.

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1010.145 - 1023.412 Jonathan Courtney

So just giving people like the basic package of meta ads and simple Google search ads, it can be a game changer for these people. And if you're taking a small cut of every single one of those sales,

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1024.844 - 1041.931 Jonathan Courtney

I know someone else who's doing this as well and he's doing pretty well and he's also not douchey and he's a bit more like bit more in the selling, like the spiritual events and stuff like that, like retreats, things like this. I don't know. I feel my brain is a bit muggy. I don't know if I'm making, am I making sense?

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1043.784 - 1049.287 Greg Isenberg

Your brain needs to get muggy more often because you are finally making some sense.

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1049.307 - 1050.587 Jonathan Courtney

I'm also sweaty.

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1051.968 - 1061.285 Greg Isenberg

I was talking to a friend of mine the other day and I was like, how's business? He runs a SaaS company. SaaS business. I think they do like three or four million ARR.

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1061.926 - 1063.447 Jonathan Courtney

Software as a slug, wasn't it?

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1063.907 - 1065.328 Greg Isenberg

Software as a slug, exactly.

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1065.348 - 1067.589 Jonathan Courtney

Yeah, I just wanted to make sure that I know what you're talking about.

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1067.609 - 1086.819 Greg Isenberg

Yeah. And I'm like, how are things going? And he's like, oh, you know, amazing. Like things are, you know, we just hit three and a half million ARR. We're growing double digits month over month. And I was like, oh, great. And then he ends it with, and we don't even run any paid ads.

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1089.165 - 1090.525 Jonathan Courtney

As if it's something to be proud of.

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1090.825 - 1097.168 Greg Isenberg

As if it's something to be proud of. And I hear that often. I don't know if you hear this often.

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1097.208 - 1106.692 Jonathan Courtney

I hear it all the time, dude. You're constantly hearing it. I hear it all the fucking time. And I'm like, yeah, that's because you're stupid. That you could have six million ARRs.

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1107.273 - 1108.513 Greg Isenberg

Yeah, exactly.

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1108.533 - 1111.354 Jonathan Courtney

I don't want to say your friend is stupid.

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1111.895 - 1129.266 Greg Isenberg

I mean, he isn't. He's a really smart guy. Yeah. But I think for whatever reason, in Ventureland, a lot of the time, it's kind of a status symbol. It's 100% a status symbol. This is the problem. We...

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1134.671 - 1146.097 Jonathan Courtney

take a lot of the Silicon Valley status symbols and try to apply these status symbols to small businesses. I think this is what Jason Freed is good at kind of cutting out and getting through the bullshit.

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1146.777 - 1162.926 Jonathan Courtney

A lot of these status symbols, like not running ads, saying Facebook is dead, saying Meta is dead, are totally relevant when you're trying to be, when the status game in Silicon Valley and the status game in startups is to work on like the cutting edge stuff.

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1163.706 - 1182.2 Jonathan Courtney

But if you're working on doing something that's like running a yoga retreat or running a creator's retreat or trying to sell cups or whatever it is, you don't need to play those types of status games. And in fact, they might actually hurt you. Like trying to build a massive...

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1182.921 - 1211.323 Jonathan Courtney

personal brand or a massive like crazy like trying to do what Liquid Death did but for your tiny yoga retreat or something isn't going to necessarily apply without having loads of funding and all these other things. I think ads are just such an amazing easy way to start for most people. I also know it because I run a community which has like a couple of thousand people in it

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1212.003 - 1233.331 Jonathan Courtney

We teach people also, hey, you know, we're teaching them facilitation, but we realize after a while, well, they need to get clients. So we need to teach them some basics. And when people run ads into a simple funnel, they get call bookings. And when they get call bookings, they get clients. The end. It's as simple as that. When you're a one person show or a small team, ads are so, so helpful.

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1234.351 - 1239.813 Jonathan Courtney

When you can't do some massive branding campaign and get on TV and do billboards and stuff.

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1240.765 - 1266.392 Greg Isenberg

I don't think you should start with ads though. That's my take. Because I think in order to create ads that are really high, highly performing, you have to have your messaging pretty dialed. And I think the best way to get your messaging really dialed is to do organic content, see what works on places like Twitter, Instagram, just do that for free, learn that's your training wheels.

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1266.452 - 1282.382 Greg Isenberg

And then once, once it starts to get, get traction, then you know, okay, this is the messaging on social I need, and this is the messaging I need on my landing page that actually converts. Now I'm ready to experiment with paid ads.

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1283.576 - 1308.107 Jonathan Courtney

I agree. In most cases, I agree with you. And what we do is we... Because our audience, again, is older. At the event that your CEO was at, I think he was probably the youngest person there. And he's in his 30s or something. So our audience... And he's in his 70s. He's in his 70s, exactly.

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1308.127 - 1308.847 Greg Isenberg

He's in his late 70s.

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1310.669 - 1322.32 Jonathan Courtney

Like just due to the price range, like our in-person events cost like 11,000 something dollars. We are aiming for like generally it's senior people at corporates and consultants coming to our events.

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1322.4 - 1324.942 Greg Isenberg

Oh, now the senior people make sense to me.

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1325.743 - 1356.217 Jonathan Courtney

i don't mean literally senior people i don't mean senior senior uh although actually yeah the range the range of ages at our last event was from 20 25 to 76 not too bad huh not too bad um what was i trying to say fuck is i trying to say you're you're losing your memory in your old age Dude, I've had such a crazy last like six weeks. My brain is done. I need a break.

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1356.598 - 1362.408 Jonathan Courtney

I can't get a break until like the 3rd of August, but I'm definitely at the point now where I'm like, I actually need a break.

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1363.911 - 1392.41 Greg Isenberg

Don't tell anyone, but I've got 30 plus startup ideas that could make you millions. And I'm giving them away for free. These aren't just random guesses. They're validated concepts from entrepreneurs who've built $100 million plus businesses. I've compiled them into one simple database. compiled from hundreds of conversations I've had on my podcast.

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1393.01 - 1413.189 Greg Isenberg

But the main thing is, most of these ideas don't need a single investor. Some cost nothing to start. I'm pretty much handing you a cheat sheet. The Idea Bank is your startup shortcut. Just click below to get access. Your next cash-flowing business is waiting for you.

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1414.09 - 1420.635 Jonathan Courtney

But I think I was talking about ads. Fucking ads, all right? Fuck it.

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1421.756 - 1434.746 Greg Isenberg

This is what happens when a guy from Europe comes to America for an extended period of time and goes to LA and San Francisco and just gets overwhelmed. The European mind cannot comprehend.

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1434.766 - 1453.659 Jonathan Courtney

There was an earthquake while I was in LA, by the way. Oh, are you okay? I was making deals while this was happening. I just ignored it. To be honest, I actually just didn't. So I was on a call. I was walking on the beach. I didn't feel it. But if I had felt it, I would have totally freaked out. I would have like cried or something.

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1454.6 - 1471.953 Jonathan Courtney

We had like a WhatsApp group for all the people who came to our event and they were like posting about it. But yeah, so like, let me close this one up. It is, I remember what I was talking about. It is like this kind of form of pride. It's a status symbol to not run ads.

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1472.994 - 1500.569 Jonathan Courtney

Fine, if you wanna be, if you're already like, if you've already got funding, if you've already got some angel investment, or if you're just like, have a huge personal brand oh yeah no dude I remember you were saying first post on you know first post on social media before ads and I agree with this the only thing is sometimes people I agree that this is the best way to do it.

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1500.869 - 1513.782 Jonathan Courtney

In the best case scenario, you're able to test things out in an organic environment and even just getting a feel for the way you write and practicing. So we tell people and our people to practice on LinkedIn just because that's where they happen to hang out.

0
💬 0

1515.664 - 1540.842 Jonathan Courtney

Running ads, though, I think in itself is worth learning just as a discipline, just because when you get that thing you want to sell, you don't want to be feeling helpless and just like, oh, there's nothing I can do now. I just have to wait and beg people to buy my thing or come to my thing. I love the idea of just being able to put money into the machine. The machine finds the people for you.

0
💬 0

1541.562 - 1558.359 Jonathan Courtney

And then you can figure out how you're going to convert them, which is another whole thing. But I do think you're right. If you can do both, it's even better. But I just think that discipline or knowing someone who can do it, knowing someone who can help you run these things and demystify it is great.

0
💬 0

1558.479 - 1565.306 Jonathan Courtney

And becoming the type of person who can help other people do that, not huge startups, but small businesses. I think it's a no brainer.

0
💬 0

1566.087 - 1589.02 Greg Isenberg

You know, I've known you for a few years now and you talk, you always talk about ads. I always, it takes like, if I'm hanging out with you, it takes like two minutes before you just bring up ads. You just love bringing it up. But I haven't heard you talk at all about conversion, really. Like how much do you think about landing page conversion, conversion rate optimization?

0
💬 0

1590.67 - 1618.275 Jonathan Courtney

Well, we definitely always... We think about it more like return on ad spent, essentially. So our ROAS. And we're aiming... We're basically aiming for... Okay, we spent... $1, we want to make $1.50 back, right? And we have our funnel laid out essentially in every step. So we'll have a funnel. We'll have like 12 steps, 12 different things that are going on.

0
💬 0

1618.716 - 1647.745 Jonathan Courtney

And we're constantly, constantly tweaking it. So like our workshop or master funnel, which is our kind of most successful program, We have been tweaking and poking at this funnel to increase conversions for four years now, since November 2020. But it's not just landing page conversion rate. It's sales calls. It's tweaking the video on the second page. It's the survey. We're constantly tweaking it.

0
💬 0

1648.365 - 1667.811 Jonathan Courtney

So the answer to the question is we obsess about it, but we don't obsess about it in the very beginning. We get the funnel out there. And then we can really quickly see which things are broken, which things make no sense. But yeah, a funnel from day one to day 100 usually looks pretty different. Or a landing page.

0
💬 0

1668.351 - 1675.193 Greg Isenberg

Can you walk me through how you actually write out the funnel and how you build the funnel and what tools you use?

0
💬 0

1675.693 - 1677.874 Jonathan Courtney

I'd love to do that if it's not too boring.

0
💬 0

1677.894 - 1689.181 Greg Isenberg

I mean, it is probably boring, but whoever's going to listen to it is going to is going to probably do quite well. So I think it's... And I want to know.

0
💬 0

1689.682 - 1689.942 Jonathan Courtney

Okay.

0
💬 0

1690.322 - 1690.502 Greg Isenberg

Yeah.

0
💬 0

1690.883 - 1708.978 Jonathan Courtney

I think when you're learning a new thing, when I'm learning a new thing, the best way for me to learn it is to have one very specific example thing that I can use as my like... I'm going to... It's like... I don't know if you're looking at a... I'm trying to think of a good analogy for this. Maybe I don't need an analogy.

0
💬 0

1709.278 - 1731.141 Jonathan Courtney

When I got into funnels, the best way for me to learn funnels was finding someone else's funnel I really liked and funnel hacking it. Essentially... signing up to every single part of it, screenshotting every single page, looking at all the emails, screenshotting all those, printing out the entire thing, laying it all out and trying to understand what the hell is going on here.

0
💬 0

1731.521 - 1755.288 Jonathan Courtney

Like, why is this happening? And then this happening and then this happening. So for me, one of the first types of funnels that I got really interested in was called a VSL funnel, which is a video sales letter funnel. And it has, um, I'll just draw the thing. I'm going to draw like the basics of this funnel. So this funnel for us.

0
💬 0

1757.291 - 1777.851 Jonathan Courtney

So this is cheesy, but we go to this very cheesy but fun event called Funnel Hacking Live, which I've told people about before. And this year, I hope I'm not over. I hope it actually happens or else this will be kind of embarrassing. But we're picking up an award for having our first $10 million funnel. And so I'll draw out our $10 million funnel.

0
💬 0

1780.173 - 1787.897 Greg Isenberg

Draw it out. While you're drawing it out, people who are listening to this on audio, you might want to head to YouTube.

0
💬 0

1787.917 - 1821.118 Jonathan Courtney

I'll try to describe it. I'll draw the main funnel. The first page you create is called an opt-in page. So this is basically a page that offers someone who is interested in the topic something. And in a VSL funnel, that something is a free training video. So let's say for us, we want to sell a $7,500 facilitation program, which is like a combination of self-paced videos and actual live coaching.

0
💬 0

1821.178 - 1845.102 Jonathan Courtney

So we want to sell that. And so what we offer them, we don't sell them that first. We don't even tell them about that first. Our Facebook ad is selling a one hour free training, which teaches you the basics of facilitation. And so our opt-in page is to sell that free training, nothing else. And so our opt-in page leads to a video and

0
💬 0

1846.286 - 1850.451 Greg Isenberg

Okay, when you say selling a free training, you're not selling anything.

0
💬 0

1850.651 - 1869.744 Jonathan Courtney

So the way you talk about it in marketing is you're always selling the thing that sells the thing. I wish I could remember the name of the guy who said that. Steve Larson, I think. So your Facebook ad is selling the opt-in page. Your opt in page is selling watching the video. And I'll tell you as you go.

0
💬 0

1869.764 - 1887.261 Jonathan Courtney

But you're basically right now, all you're focused on is selling the idea of watching this video because people can get free stuff online all the time. All of YouTube is free. Why the hell should you give your email address and sit down and watch this particular video? So you do have to sell

0
💬 0

1888.802 - 1910.861 Jonathan Courtney

watching this video basically um because in in the end someone being trained by you on a small level is an ad it's a pitch essentially because they're getting a sense of what it's like to be trained by you so there's an opt-in page which which basically tells them that they can get this free it can be also a downloadable it can be a lead magnet it can be like a pdf

0
💬 0

1911.341 - 1929.845 Jonathan Courtney

We're doing a new one soon, which is like a list of different exercises and that kind of stuff. Like we have this, this is actually one version of it here. I'm holding it up to the screen. It's a book, a physical book called meetings that we're going to be using as a lead magnet that will actually ship to you. It doesn't matter.

0
💬 0

1929.865 - 1947.517 Jonathan Courtney

The opt-in page is about getting your email address and ideally getting your attention on something. And so the next page, so the first page, we build these on either Framer or ClickFunnels. So Framer is when we want to have something that looks nice.

0
💬 0

1948.601 - 1971.631 Jonathan Courtney

And ClickFunnels is when a random person at AJ and Smart, including me, who doesn't want to figure out how to use Framer properly, just needs to test some Facebook ads. So I don't have any affiliation with ClickFunnels, but that's like what we use for a lot of our funnels. So I'll make an opt-in page. And how do I figure out how that opt-in page should look?

0
💬 0

1971.711 - 1994.8 Jonathan Courtney

I look at other people's opt-in pages, right? That's how I do it. Then the next page is the video. The video is like a training based off the book, which is called Expert Secrets from Russell Brunson. I know people think he's cheesy. I don't care. I think that book is really good. And I use 50% of the format of that book to do the training.

0
💬 0

1995.72 - 2004.044 Jonathan Courtney

And instead of selling something at the end of the training like he does, because I don't feel comfortable doing this, I sell a call.

0
💬 0

2004.684 - 2023.974 Jonathan Courtney

So basically, in this training, I tell people, if you liked this training and you want to know if you want to get a proper training from AJ and Smart, either in person or online, you can book a call with one of our career coaches who will talk you through and show you all the different things we have. And we get

0
💬 0

2025.675 - 2035.491 Jonathan Courtney

between 16 and 20 of these call bookings per day, which we which we have gotten since November 2020. So the video leads to a call booking.

0
💬 0

2036.011 - 2037.534 Greg Isenberg

Wait, sorry.

0
💬 0

2038.985 - 2039.145 Jonathan Courtney

Go ahead.

0
💬 0

2039.185 - 2041.766 Greg Isenberg

Are you charging for these calls or they're free?

0
💬 0

2041.786 - 2061.213 Jonathan Courtney

They're free. They're free. We are actually paying for everything up until this point. It's actually ROI negative up until this point. So it's a Facebook ad to an opt-in page to a free training. And then this free training, a certain amount of people, I can tell you the exact stats we have if you're interested, because I have this.

0
💬 0

2061.674 - 2065.575 Greg Isenberg

I want the exact stats. I am highly interested.

0
💬 0

2065.915 - 2068.196 Jonathan Courtney

I'll open up the funnel tracking sheet and I'll tell you everything.

0
💬 0

2069.286 - 2073.549 Greg Isenberg

Open up the funnel tracking sheet.

0
💬 0

2074.75 - 2110.385 Jonathan Courtney

All right, let's see. Will I give you a feeling for this one funnel about how much it cost, how much it made, this kind of thing? So we spent 74... It's Euro. We spent $80,000 on ads in... What month is this? In June? June. So this is just a June page that's open right now. $80,000 in June on Facebook ads, $6,000 in June on Google and YouTube ads. So total ads, oh yeah, sorry, total ad spend.

0
💬 0

2110.945 - 2150.213 Jonathan Courtney

So total ad spend between Facebook and Google, a 79,000 euro, $86,000. then total cash collected was 200 and set, uh, 200 and S oh yeah. Total revenue was $252,000. So, and that's like two thousand, 270,000. Yeah. $270,000, 252,000 Euro. This is getting confusing. I apologize. But our return on investment on Facebook ads and Google ads was 318%. So that's an example.

0
💬 0

2153.196 - 2182.577 Jonathan Courtney

And you can see how many calls booked. We had 339 call bookings. Only 273 of those people turned up because obviously not everyone turns up. And we sold 65 units of Workshopper Master. That's an example of this particular funnel running. And this has been going for four and a half, well, whatever since November 2020 is. So yeah, that's that funnel.

0
💬 0

2183.357 - 2184.198 Greg Isenberg

Four years, by the way.

0
💬 0

2184.838 - 2209.971 Jonathan Courtney

Four years. Okay. Facebook and Google ads, which then lead to an opt-in page, which then leads to a video, which then leads to a Calendly, which then leads to the team taking call bookings. If you want to see this funnel working, you can, but please don't book. I will ask your audience to not book calls. I'm just wondering, should I do this to my team?

0
💬 0

2210.591 - 2229.134 Jonathan Courtney

Because actually every time they click on the ad, we're going to get charged. No, I'm actually... If you know, you know. If you know how to do this, you know how to do it. But please don't do the call booking part of this because that will cost my team a lot of time and money if you cancel. But yeah, we have multiple funnels like this. We also have a book funnel that's running.

0
💬 0

2230.114 - 2258.649 Jonathan Courtney

This one I can actually show you or your team can look at. If you search for the Workshopper Playbook and you go to workshopperplaybook.com. This is the same thing, except instead of a free training, you can get either a free Kindle version of the book, or you can get a digital and physical copy of the book. We make zero, actually we lose money at this step.

0
💬 0

2259.509 - 2281.979 Jonathan Courtney

But we want you to give us your email address and your details because then we can bring you into other parts of the funnel. And we'll often use this as like the front end of the funnel because Facebook ads, when you're holding something physical like a book, work really well. And so this is one of our funnels that has been probably the most successful one we've ever made. And this book...

0
💬 0

2283.041 - 2304.329 Jonathan Courtney

obviously isn't the best book ever. It was supposed to just be a little PDF lead magnet that I created in the space of one week or less. But in the end, it was like, oh, this lead magnet's getting so big, we can use it as a book funnel. But yeah, so ads to book funnel to getting the email address and then into some sort of campaign later, like our Black Friday campaign for this year.

0
💬 0

2304.949 - 2318.457 Jonathan Courtney

So we'll take those leads which have not been monetized yet and we'll bring them into our Black Friday campaign. We'll figure out what we want to sell or what we want to do. But yeah, that's and all of that is Facebook ads, basically.

0
💬 0

2319.617 - 2324.721 Greg Isenberg

And when you say Black Friday campaign, that's kind of like a squeeze campaign, as they call it?

0
💬 0

2326.443 - 2351.779 Jonathan Courtney

For us, this is straight up hardcore email marketing. We start telling people, anybody who's come through any of our funnels but hasn't bought anything yet, we'll start sending them emails. We'll create a sale. We'll create a sale page using ClickFunnels. And anybody who hasn't bought anything yet will get pushed towards that sales page using emails.

0
💬 0

2352.019 - 2360.384 Jonathan Courtney

And we'll be using ConvertKit to figure out who's done what. And dude, we send a lot of emails. We're famous for that. Get a lot of unsubscribes as well.

0
💬 0

2360.684 - 2365.547 Greg Isenberg

Yeah, I was going to ask, is the goal just to send as many emails so people unsubscribe? How do you think about...

0
💬 0

2366.511 - 2390.94 Jonathan Courtney

unsubscribes and should you feel bad about them we tried to clean out our um list during these campaigns so during black friday summer sale prime day and a back to school sale um we're not emailing every single person on our list so we have 130 000 people on our list today although we don't do many list building activities outside of running facebook ads um

0
💬 0

2392.12 - 2421.981 Jonathan Courtney

we will find a cohort or a segment of that email list and we'll use that. But generally, I mean, we're threading a thin line between sending too much, getting too many unsubscribed. We're always testing that. But we have a lot of data from the last 16 or 14 years on doing this now. So I think we've got a good... Your question is, how do we think about it?

0
💬 0

2422.902 - 2440.788 Jonathan Courtney

We try to make the most sales with the least amount of unsubscribes. But we're also okay if people opt themselves out of what we're selling as well. Because there are people who probably just never want to buy anything that we have. And then they can just continue consuming our free content on YouTube. And that's also fine with us.

0
💬 0

2441.448 - 2463.399 Jonathan Courtney

But I also feel, you know, we have the biggest YouTube channel for our topic, which is facilitation. Hundreds of hours of free content out there. So we're also, we feel like, we call it like the goodwill bucket. Whenever we do a big campaign like that, where we feel like, okay, we're pushing it, maybe pushing it a little bit.

0
💬 0

2464.179 - 2469.982 Jonathan Courtney

We're also trying to make sure our goodwill bucket of free stuff is being filled up.

0
💬 0

2471.172 - 2476.775 Greg Isenberg

Yeah, I think that's smart. I think that's smart. It also probably helps you with your overall conversion rate.

0
💬 0

2477.255 - 2502.466 Jonathan Courtney

If someone finds you via Facebook ad and... Dude, it's the big... Everybody who starts working on funnels with me, one of their first questions is, how do you track exactly which things are creating which conversions so that I know should I put more energy into LinkedIn or into YouTube or into whatever? Uh, yeah. And you know, there's a lot of products that can help you track these things.

0
💬 0

2502.486 - 2513.37 Jonathan Courtney

Like Hyros is one of these products. And I, in the end, just, we don't call it with Hyros. I don't know how you say it. Hyros, Hyros, H H Y R O S.

0
💬 0

2517.312 - 2518.753 Greg Isenberg

Kairos. Okay, cool.

0
💬 0

2519.093 - 2539.804 Jonathan Courtney

This tells you like, I think it tells you if someone comes all the way from YouTube and it tracks all the conversions all the way through. We don't pay so much attention to that. And honestly, this is because I took advice from Sam Ovens, which is Don't fucking bother tracking it. You have your monthly P&L.

0
💬 0

2540.264 - 2563.492 Jonathan Courtney

You just make sure your company is growing and that your expenses are a lot lower than your incoming. And just focus on the Facebook ad spend ROI. And you can assume that having really great content out there builds trust. The people in the ClickFunnels community call it a shadow funnel, meaning someone sees your ad. The next thing they're going to do is see if you're real.

0
💬 0

2565.032 - 2576.805 Jonathan Courtney

And if they find like six years of high quality YouTube content out there, they're going to be a lot more relaxed about going into your funnel than if you're just completely invisible on the internet.

0
💬 0

2577.878 - 2580.701 Greg Isenberg

We might have to do a part two of this, like how to build funnels.

0
💬 0

2581.321 - 2607.136 Jonathan Courtney

Dude, I am obsessed with that. I'd love to do... I would need to have like being able to use like the whiteboard sort of thing. I would happily do a live with you, but it would need to be like three or four hours long. I would happily do that. And I can go through... We could make a funnel for someone or like for a product. I would love to do that. I love making funnels.

0
💬 0

2607.376 - 2616.702 Greg Isenberg

I love copywriting. If people want that, comment on YouTube. So we know. And that could be something that we do.

0
💬 0

2617.903 - 2620.365 Jonathan Courtney

You know, one of the biggest parts of funnels is copywriting.

0
💬 0

2620.945 - 2621.165 Greg Isenberg

Yeah.

0
💬 0

2621.986 - 2630.412 Jonathan Courtney

I spent, today I spent from, I think I spent six hours today sitting with my team rewriting copy. Like that's why I'm honestly so tired.

0
💬 0

2631.903 - 2637.187 Greg Isenberg

It's just copy. Copy is honestly the hardest part of my job. Like takes the most out of me.

0
💬 0

2637.687 - 2660.742 Jonathan Courtney

Yes. You know, my favorite thing ever is when we're doing our partnerships with other companies, we were working with a company last week. And when I can come up with an angle for them and a sentence for them that just makes them go, oh my, oh, that's it. That's like one of the most satisfying things of all time. Like Laura and I who run AJ and Smart were obsessed with the nerdy elements of copy.

0
💬 0

2660.802 - 2665.024 Jonathan Courtney

It's so, It's crazy how much of a conversion rate difference it can make.

0
💬 0

2665.804 - 2667.725 Greg Isenberg

That's your Don Draper moment.

0
💬 0

2668.005 - 2691.034 Jonathan Courtney

Yeah. Can I tell you one copy hack? There's two copy hacks, actually. So when you're writing copy, copy is just like text, right? Just in case anyone's wondering what the hell we're talking about. One of the biggest things when you're writing copy and you're trying to figure out is it good or not, especially for a landing page, is you can ask yourself the question, does this copy...

0
💬 0

2693.291 - 2713.441 Jonathan Courtney

push towards the idea that it will increase someone's status. So this is a really big thing. It means that, oh, I held it up to the screen and I realized not everyone listens. The idea is that we're often writing copy when we're writing about a product, we're not thinking about the fact that people often buy things because of status. Like, will this make me look better to my peers?

0
💬 0

2714.601 - 2733.097 Jonathan Courtney

And you think like when you're selling corporate training like we do, well, then we should never lean on the status thing. But of course, if you learn something that makes you more valuable to your colleagues in work, your status increases because more people want you to do things. And so we lean right into that.

0
💬 0

2733.738 - 2754.054 Jonathan Courtney

And it makes a massive difference to sales if you push towards this idea of helping people increase their status and not in kind of like a... Again, it's not like if you buy this cool watch, then you're going to have a higher status. It's if you are more useful to other people, you will be perceived as higher status. And it's all very different for different topics and different companies.

0
💬 0

2754.474 - 2776.729 Jonathan Courtney

That's one. The second thing is if you're stuck trying to figure out what the hell do I write for this headline? Like I'm trying to sell this microphone or something. Then you can draw this thing, which is kind of cool, which I'll draw and show here, but I'll also explain it. So on the left, it says pain. And on the right, it says pleasure.

0
💬 0

2777.309 - 2798.974 Jonathan Courtney

I'm sure a lot of you already know this because you've got smart people in your audience. And when you're writing copy, you can figure out whether you want to write copy that moves people away from pain. So away from pain is like... Never carry around... Like this microphone is battery controlled, so it doesn't need this like phantom energy thing.

0
💬 0

2799.834 - 2818.174 Jonathan Courtney

If anyone knows, like a lot of microphones need to be plugged into a much bigger thing for them to work. So with this microphone, if we were talking about moving away from pain, we would say... Never get stuck in the airport without your podcast equipment again or something like this because you can fit it in your pocket, doesn't need phantom energy.

0
💬 0

2818.494 - 2837.627 Jonathan Courtney

So that's moving away from pain because it's reminding you of a painful situation that happens to you. Moving towards pleasure. would be talking about how beautiful this thing is and how nice it sounds. So it's talking about the positives. And sometimes, depending on the economy, this is something that a lot of people talk about in the marketing space.

0
💬 0

2838.187 - 2860.882 Jonathan Courtney

When the economy is really bad and things are going to shit, then you want to make copy. And especially if you're selling some sort of education service, you want to talk about moving away from pain. So during COVID, a lot of marketing was about moving away from pain. In good times and prosperous times, you talk a lot about moving towards pleasure.

0
💬 0

2861.642 - 2864.965 Jonathan Courtney

It's just another little hack when I get stuck writing copy.

0
💬 0

2866.066 - 2867.908 Greg Isenberg

That's really good. I've actually never heard of that.

0
💬 0

2869.102 - 2886.085 Jonathan Courtney

I learned it from, I think it was Dean Graziosi on Twitter, like fucking six years ago or something, or on stage at ClickFunnels Funnel Hacking Live. Just all these kind of old school telemarketer guys.

0
💬 0

2887.086 - 2908.874 Jonathan Courtney

I love that people don't really pay attention to them because they have a lot of really good, like they read all these old copywriting books, like Dan Kennedy, all these kind of like old school marketers. They have some really good copywriting tips. Like they invented this topic and we're all just too cool to learn it now, but I'm definitely not too cool to learn.

0
💬 0

2908.894 - 2910.954 Greg Isenberg

We're too cool with our gold Rolexes.

0
💬 0

2911.655 - 2919.151 Jonathan Courtney

I'm going to get three gold Rolexes minimum so that I can open my ads account. I have another random idea for you.

0
💬 0

2919.171 - 2922.057 Greg Isenberg

I don't know if I have time for it. I think I got to go. Oh, shit.

0
💬 0

2922.417 - 2924.682 Jonathan Courtney

What if I say it in one sentence? What if I say it in one sentence?

0
💬 0

2924.702 - 2926.044 Greg Isenberg

Yeah, say it from one sentence.

0
💬 0

2926.607 - 2948.068 Jonathan Courtney

Now that weed is legalized in so many places, there are people like me who don't like the smell of it. And now it's everywhere. It comes into your apartment. If someone can figure out a way to get rid of that smell and help with this issue, they're going to make trillions. For both the people who are smoking and the people who are receiving the smoke in cities, in cities especially.

0
💬 0

2948.548 - 2949.99 Greg Isenberg

But how would you actually do that?

0
💬 0

2951.312 - 2977.189 Jonathan Courtney

I have been kind of hacking together my own system here and that's, that's a longer episode, but if people can fit, like making a website based on this search term, like getting rid of weed smell from neighbors and just turning that into affiliate links to specific air purifiers, things like this. Um, like doing like something like the wire cutter, but for this specific problem, dude.

0
💬 0

2978.396 - 2979.857 Jonathan Courtney

I don't know. Maybe it won't make billions.

0
💬 0

2980.397 - 2983.919 Greg Isenberg

I'm surprised you said website when you could have said turn it into a funnel.

0
💬 0

2984.94 - 2989.002 Jonathan Courtney

Well, we have a huge distinction between websites and funnels.

0
💬 0

2989.542 - 2990.483 Greg Isenberg

What is that distinction?

0
💬 0

2991.663 - 3004.851 Jonathan Courtney

In one sentence. A website is a business card just saying, here's all the stuff we do. A funnel is a step-by-step process to bring someone from being a stranger to a customer.

0
💬 0

3005.814 - 3011.856 Greg Isenberg

Beautiful. All right. JC, J Ice Cream, J Ice Cream, Jonathan Courtney.

0
💬 0

3012.136 - 3012.956 Jonathan Courtney

Greg!

0
💬 0

3013.196 - 3013.836 Greg Isenberg

I missed you.

0
💬 0

3014.376 - 3020.418 Jonathan Courtney

I missed you too, dude. I missed you too. I wish I had turned up in a more non-manic state, but you know.

0
💬 0

3020.438 - 3025.739 Greg Isenberg

Full disclosure, for the listeners, I was texting you and you were not responding.

0
💬 0

3027 - 3027.52 Jonathan Courtney

For weeks.

0
💬 0

3029.778 - 3030.118 Greg Isenberg

Yeah.

0
💬 0

3030.679 - 3040.967 Jonathan Courtney

I know. I was traveling, dude. I was in your beautiful country getting my brain melted by so many different crazy things going on. It's good fun.

0
💬 0

3041.568 - 3066.081 Greg Isenberg

I mean, I was literally... Here, here. Thursday, August 29th. Bro, come on the pod. No response. No response, no response. Then finally I write... Finally you respond... And then I just wrote, I just miss you. No response. Imagine texting someone being like, I miss you and not responding.

0
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3066.621 - 3086.634 Jonathan Courtney

At least any of the other people who are listening to this podcast who know me and have the same problem with me now don't feel like I'm just attacking them individually by not responding to stuff. Yeah. Yeah, dude. I have to tell you off the podcast how the last six weeks have been because it's crazy. You'll forgive me. You'll forgive me.

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3086.654 - 3089.355 Greg Isenberg

It's been real. I'll catch you on the next one. Yeah, dude.

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3090.215 - 3092.276 Jonathan Courtney

It's been great. Thank you so much. Thanks for having me back on.

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3092.876 - 3094.177 Greg Isenberg

Of course. You're welcome anytime.

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