The Mel Robbins Podcast
Harvard Psychologist Shares 6 Words That Will Change Your Family
Dr. Stuart Ablon
You got it. You got it. And I promise you, you can't go wrong. If you stick to those four things... I'm not saying it's magic, but it won't go badly. And it's almost impossible for somebody to get really worked up or shut down when all you're doing is trying to understand patiently. And if they're looking frustrated at all, you're reassuring them.
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