Harvard Psychologist Shares 6 Words That Will Change Your Family

3689.727 - 3709.903 Dr. Stuart Ablon

You got it. And so I spent these years with all these recordings of people doing this from different places and people we work with. And I basically poured over them my own work and basically said, when this first ingredient, empathy, goes well, what are people doing? And when it goes off the rails, what are people doing? And I'm pleased to say, like, the result, it's not rocket science.