Harvard Psychologist Shares 6 Words That Will Change Your Family

3554.597 - 3577.857 Dr. Stuart Ablon

It's actually not really empathy. Empathy is really trying to understand somebody else's perspective, point of view, concern, what's hard for them. So the first ingredient, the empathy ingredient, is not coming in with your perspective, your point of view, your solutions, which is the mistake we make all the time. Instead, it's starting with, let me understand where you're coming from.