Harvard Psychologist Shares 6 Words That Will Change Your Family

3526.64 - 3554.577 Dr. Stuart Ablon

Okay. The first ingredient, the hardest, the most important. We call it the empathy ingredient. Okay. And the reason it's so hard is I think most of us misunderstand what the word empathy means. What does it mean? It means understanding. Okay. And we think that empathy means sort of expressing that we care by saying something like, I can tell you're really struggling. People think that's empathy.