
The Home Service Expert Podcast
Mastering Sales in 2025 - Winning Strategies with Sam Wakefield
Fri, 23 May 2025
Sam Wakefield discusses the importance of continuous learning in sales, particularly in the HVAC industry. He emphasizes building strong relationships with clients, understanding their needs, and the emotional aspects of selling. Sam shares his journey in creating Close It Now, a sales training company, and highlights the need for a shift in the home service industry towards better pricing strategies and valuing quality over cost. He also addresses common pitfalls in sales processes and the importance of starting with sales training early in business development. Ultimately, Sam advocates for a service-oriented approach that prioritizes the customer's experience and satisfaction. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Sharpening the Ax: The Importance of Continuous Learning 02:14 The HVAC Industry: A Foundation for Sales Mastery 04:00 Building Relationships: The Key to Sales Success 09:57 The Birth of Close It Now: A New Approach to Sales Training 13:54 Upleveling the Home Service Industry: A Call to Action 19:04 Pricing Strategies: The Value of Quality Over Cost 27:03 Common Pitfalls in Sales Processes: Building from the Ground Up 32:50 The Value of Service and Pricing Integrity 35:01 Essential Sales Advice for New Professionals 38:06 Understanding Customer Needs vs. Wants 40:01 Restoring Trust in Sales and Home Services 42:00 The Importance of Consistent Training 47:05 NLP and Its Impact on Sales 51:36 The Art of Follow-Up in Sales 58:11 Recognizing Buying Signals in Sales Conversations
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