The Growth Workshop Podcast
Episode 13, Part 1 - Aligning Marketing, Sales, and Customer Success with Teresa Allan
Matt Best
And I think so many organizations go, I'm going to do a customer journey map. So when do they buy? Okay, when do we hand over to CS? Customer journey done, right? Or how do we acquire them? Then there are sales qualified lead, customer journey done, or CS, it's all about, it doesn't matter. We just got to keep the wheels rolling and it becomes very support focused.
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