Episode 11, Part 2 - Fears & Foresight of AI Adoption with Athena Peppes

101.549 - 130.309 Athena Peppes

think through different issues the first is around accountability who is accountable for the information that your AI enabled bot gives now this might seem like a straightforward question but there was an interesting case earlier in the year of Air Canada that basically argued that the bot which had given mistaken information to one of the customers that was trying to get information around bereavement fees they argued that the bot was responsible and