Tom Kaiser, the Managing Partner at Masterful Coaching, renowned expert in the field of collaboration, and a top insurance executive, explains how his time in the Air Force led him to the insurance field, pioneering the idea of terrorism insurance, why insurance, and a full insurance PLAN is critical, and shares his legacy within the industry, as well as something free for listeners.
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Legacy means a lot of things to a lot of people. To some, it's lasting integrity. It's building and maintaining a history of greatness. It's making an impact on people and community. For others, it's dependable security and assurance in an uncertain time. To us, it's all of that and more. It's a mindset, a brother and sisterhood of hardworking people dedicated to doing the right
thing for you and those you care about of growing today for a better tomorrow that's what legacy means at southwestern legacy insurance group what does it mean to you let's talk legacy
Welcome to Let's Talk Legacy. I'm Gary Michaels, your host, founder of Southwestern Legacy Insurance Group. And today we have Tom Kaiser, the guest on the show. Tom Kaiser is the managing partner of Masterful Coaching, a renowned expert in the field of collaboration.
He also has a deep background in the insurance industry, both domestic and worldwide, with experience running large, complex global businesses, including serving as a top executive in Arkwright Insurance, Zurich Financial Solutions. He either built the business from the ground up, which is very interesting to me and our listeners, or transformed them into a dynamic industry leader.
Thank you for joining our show. you to do it. So you started off in the Air Force, but that experience sort of unexpectedly opened up some doors for you later in the insurance field. Talk about that a little bit.
It did. In fact, I spent five years as a KC-135 navigator in the U.S. Air Force. And I thought that, gee, I must have missed out on business for those five years. So I probably should find a job. And that took me to our great mutual insurance, where the guy who was running it was a B-29 pilot. And the number two guy was an F-106 pilot. We talked to airplanes and they hired me.
That's how I got in the insurance business. They had served during World War II. I came into the Vietnam, so they were already well established in business, but their background was in aviation. Were you growing up, what were your aspirations? It was wide open. I went to university.
When I came out of university, I happened to be one of the first people who got a low lottery number in the crazy draft. And so six months after graduating from college, I was in the Air Force. I decided that if I could fly, that was what I was going to do. So I passed the flight physicals, and that led me to the five years that I spent in the Air Force.
From that perspective, I knew I wanted to go into business, but I really didn't know exactly what. What led me to insurance was, again, the feeling that I had that five years of being an aviator... somehow put me behind my peers who had been in business for five years and I had to find a way to catch up. And that was not true, but I just believed that.
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