Dr. Marc Brackett: How to Increase Your Emotional Intelligence

6002.23 - 6025.629 Dr. Marc Brackett

And then I hand up the phone and I do the same thing and they all listen to me. And then I've spent two hours on the phone telling the same thing over and over again, talking about my feelings. And I feel worse because I've rehearsed it 15 times. That's not emotional intelligence. When we're emotionally intelligent, we recognize and we know that just talking about it is actually not helpful.