Huberman Lab
Bill Eddy: How to Deal With High Conflict People
Bill Eddy
And those four things. Friendly is immaterial? Well, a touch of friendliness. So what I say, like someone writes to you and say, you know, you're doing everything wrong. And you write back and you say, thank you for telling me your concerns. Here's some information you may not like. Say someone tells me, Bill, your methods are never going to work. And I get instantly defensive.
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