Huberman Lab
Bill Eddy: How to Deal With High Conflict People
Bill Eddy
They're talking, they're saying, this is wrong, and that's wrong, and that's wrong. You say, whoa, whoa, whoa. Write a list of these problems so I get a clearer picture. When you write a list, you calm down. And I've had this over and over again. Angry people, when they're writing a list, calm down. They start thinking about it. I've done this with a doctor once.
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