Bill Eddy: How to Deal With High Conflict People

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ostracizing those with challenges. So keeping with that, what should most people do if they are feeling frustrated with someone that they feel – well, for instance, 80% of your problems come from 20% of people. In this case, I guess we're saying like 90% of problems come from these 10% of people. But really, it behooves us all to try and figure out how best to interact with others.