Bill Eddy: How to Deal With High Conflict People

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it's a very interesting, literally high profile, although still anonymous based on this conversation case. I wonder if on a more subtle or typical level, the following is informative or not. I'm not looking for a validation of the example I'm about to give, but I've been very surprised at times how if, a person who I'm with for the first time out on a meal will behave towards the wait staff. Yes.