Bill Eddy: How to Deal With High Conflict People

4104.054 - 4136.547 Bill Eddy

But this is a high-profile person. So this is all over the news the next day. This is 20 years ago maybe, 15 years ago, something like that. Goodness. Anyway, so it's in the newspaper the next day. And newspaper says, Congressman so-and-so gets into physical altercation with airline worker, knocks her over. Half the people said, that's terrible. And the other half of people said, wait, wait.