#19 The Ultimate Guide to Ecommerce CX
28 Feb 2024
Contributed by Lukas
In this conversation, Michael Bair, SVP of Customer Experience at Figs, shares insights on creating ...
#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk
21 Feb 2024
Contributed by Lukas
Join us as, Megan Bednarczyk, staff product designer at Duolingo, gives us a deep dive into the use ...
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach
14 Feb 2024
Contributed by Lukas
How does enhancing the employee experience revolutionize customer service?Join Lauren Wood on 'Exper...
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication
07 Feb 2024
Contributed by Lukas
Join host Lauren Wood as she sits down with Ethan Beute, Chief Evangelist at Follow Up Boss, as they...
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies
31 Jan 2024
Contributed by Lukas
Explore the evolving landscape of customer experience with Jim Roth, President of Customer Success a...
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience
24 Jan 2024
Contributed by Lukas
Dive into the world of executive assistance and client relationships with Chris Ho, Chief Client and...
#13 Ian Wishingrad: A Masterclass in Branding & Customer Experience
17 Jan 2024
Contributed by Lukas
Dive into the world of creative customer experience with Ian Wishingrad, Co-Founder and CMO of Three...
#12 Riley Thomas: How Does Tech Transform The Real Estate Experience?
10 Jan 2024
Contributed by Lukas
Explore the nexus of customer experience, success, and technology in the construction and real estat...
#11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech
03 Jan 2024
Contributed by Lukas
Dive into the future of advertising where Elizabeth Maughon unveils how empathy and AI are driving c...
#10 Grant Riewe: Leading CX Transformation in Mental Healthcare
27 Dec 2023
Contributed by Lukas
Discover how technology is transforming the field of mental health and crisis response.In this episo...
#8 Sam Wegman: The Secret to B2B Customer Experience Success
13 Dec 2023
Contributed by Lukas
Join Lauren in an enlightening conversation with Sam Wegman, the VP of Customer Experience at Univar...
#7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business
06 Dec 2023
Contributed by Lukas
Uncover the secrets of building extraordinary customer relationships in this episode with Adam Topor...
#6 Jan Young: Why is Customer Success Crucial in SaaS?
29 Nov 2023
Contributed by Lukas
Explore the forefront of customer success with Jan Young, a visionary in post-sale strategies. In t...
#5 Adrian Swinscoe: Break The Cycle of Poor CX With This Framework!
22 Nov 2023
Contributed by Lukas
Discover a new perspective on customer experience with Adrian Swinscoe, a multifaceted CX expert. I...
#4 Adam Vasallo: Redefining Customer Experience With Technology
15 Nov 2023
Contributed by Lukas
Discover how Big Brothers Big Sisters leverages technology to provide innovative customer experience...
#3 Nigel Piper: Rethinking Customer Support with Xero’s Nigel Piper
08 Nov 2023
Contributed by Lukas
Discover the future of customer experience with Nigel Piper, as we explore how embracing custo...
#2 Matt Dixon: Master Customer Experience with The Challenger Sale Approach
02 Nov 2023
Contributed by Lukas
How does AI redefine customer success and sales strategies? Tune in as Matt Dixon, author of ‘The ...
#1 Brandon Kirk: The Secret To Mastering Customer Experience in Your Business
01 Nov 2023
Contributed by Lukas
Join us as we dive into the world of data-driven results and customer experience with Brandon Kirk o...
Introducing Experts of Experience
25 Oct 2023
Contributed by Lukas
This is Experts of Experience, your new go-to podcast to learn about customer experience, customer s...