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Darknet Diaries

145: Shannen

Tue, 07 May 2024

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Shannen Rossmiller wanted to fight terrorism. So she went online and did.Read more about her from her book “The Unexpected Patriot: How an Ordinary American Mother Is Bringing Terrorists to Justice”. An affiliate link to the book on Amazon is here: https://amzn.to/3yaf5sI.Thanks to Spycast for allowing usage of the audio interview with Shannen.SponsorsSupport for this show comes from Varonis. Do you wonder what your company’s ransomware blast radius is? Varonis does a free cyber resilience assessment that tells you how many important files a compromised user could steal, whether anything would beep if they did, and a whole lot more. They actually do all the work – show you where your data is too open, if anyone is using it, and what you can lock down before attackers get inside. They also can detect behavior that looks like ransomware and stop it automatically. To learn more visit www.varonis.com/darknet.Support for this show comes from Axonius. The Axonius solution correlates asset data from your existing IT and security solutions to provide an always up-to-date inventory of all devices, users, cloud instances, and SaaS apps, so you can easily identify coverage gaps and automate response actions. Axonius gives IT and security teams the confidence to control complexity by mitigating threats, navigating risk, decreasing incidents, and informing business-level strategy — all while eliminating manual, repetitive tasks. Visit axonius.com/darknet to learn more and try it free.Support for this show comes from ThreatLocker®. ThreatLocker® is a Zero Trust Endpoint Protection Platform that strengthens your infrastructure from the ground up. With ThreatLocker® Allowlisting and Ringfencing™, you gain a more secure approach to blocking exploits of known and unknown vulnerabilities. ThreatLocker® provides Zero Trust control at the kernel level that enables you to allow everything you need and block everything else, including ransomware! Learn more at www.threatlocker.com.

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1.029 - 30.149 Shannen Rossmiller

How did I get here? I've got such a strange job, you know? I never imagined I'd be a podcaster. For one, I failed English class at least twice in college, so there's no way I'd ever be a writer. So I thought, sometimes I like to step back every now and then and just wonder, what crazy life events happened to me to put me in this place I'm in right now? Let's look at 9-11, for example.

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30.689 - 55.786 Shannen Rossmiller

On 9-11, I woke up early and took a shower and I walked over to my grandma's house. She was going to drive me to go see the FBI. The thing is, the FBI had a job fair type event and was recruiting people who were into computers. I was into computers. I wasn't exactly thrilled about working for the FBI, but... It could be a great adventure. Maybe I could be a spy or something. All right, yeah, cool.

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55.886 - 78.255 Shannen Rossmiller

Screw it. Let's go. Let's go apply and see what happens. Come on, Grandma. Wake up. Let's go meet with the FBI and see if they'll hire me. But while I was waiting for her to get ready, I turned on the TV, and the world was changing in front of my eyes. We were watching the TV and live in front of us, we saw a plane crash into a building in New York City.

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79.421 - 106.117 Shannen Rossmiller

never seen anything like that on live TV before. This was wild. We were stunned by the events, but we still hopped in the car and drove to this job fair event. And when we got there, the FBI wasn't there. The job fair was a total dud. The FBI never even took my resume to look at it later, and I never tried to apply to work there again. I don't blame them for not showing up. That was a crazy day.

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106.617 - 118.165 Shannen Rossmiller

But it does make me wonder about an alternate universe. One where I became a fed and I listened to, I don't know, your podcast instead of you listening to mine.

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122.768 - 133.989 Jack Recider

These are true stories from the dark side of the internet. I'm Jack Recider. This is Darknet Diaries.

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148.839 - 170.826 Shannen Rossmiller

On September 11th, 2001, Shannon Rossmiller was watching the news just like I was. She was watching it from her bed, though. This episode is sponsored by Mint Mobile. With big wireless providers, what you see is what you get. Somewhere between the store and your first month's bill, the price you thought you were paying magically skyrockets.

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171.247 - 187.343 Shannen Rossmiller

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187.884 - 211.949 Shannen Rossmiller

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212.269 - 237.343 Shannen Rossmiller

Additional taxes, fees, and restrictions apply. See Mint Mobile for details. Support for this episode comes from Delete Me. Feels like a war out there. Companies all over trying to scrape and store all kinds of personal data about me. My phone number, address, family members, where I work, sexual orientation, club affiliations, income level, what kind of car I drive. It's just endless.

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237.864 - 256.692 Shannen Rossmiller

And every now and then I Google myself and just get freaked out about the amount of data there is about me out there. This is why I use delete me. I registered there and told them what to look for about me. They were able to discover what sites have data on me and took steps to get that information removed for me. And that's my favorite part. It's like getting help in this war.

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257.052 - 273.339 Shannen Rossmiller

Their scouts know exactly where to look and they'll tell me what they found about me. And if they can't remove it themselves, they'll give me recommendations on how to get it removed or mitigate it. Take control of your data and keep your private life private by signing up for Delete Me. Now at a special discount for Darknet Diaries listeners.

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273.699 - 304.81 Shannen Rossmiller

Today, get 20% off your Delete Me plan when you go to joindeleteme.com slash darknetdiaries and use promo code DD20 at checkout. The only way to get 20% off is to go to joindeleteme.com slash darknetdiaries and enter code DD20 at checkout. That's joindeleteme.com slash darknetdiaries, code DD20. lanes. We're flying into buildings. What? How? Who? Why?

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305.631 - 330.211 Shannen Rossmiller

All our heads were swirling with a million questions that morning. It was a tragic event, a terrorist attack on U.S. soil. Shannon was transfixed by her TV. She was in bed that morning recovering from a fractured pelvis. She was a tough woman. Being stuck in bed meant she was really injured because she just didn't let smaller injuries slow her down. She had a lot of grit and determination.

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330.772 - 351.293 Shannen Rossmiller

She had three young children and a husband named Randy. He was a computer technician who had his own business fixing up computers and setting up networks. Shannon was 32 years old. She was a municipal court judge when 9-11 happened, which is a pretty surprising role to have at 32 years old. It just speaks to her drive to learn and succeed.

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353.484 - 375.071 Shannen Rossmiller

As a judge, Shannon typically sought cases regarding traffic violations, thefts, and other minor offenses. She was an important person doing an important job. Now, this was all in a little town called Conrad in Montana. It's a small place. We're talking less than 3,000 people live there, but it's your typical small American town with locals who all know and support each other.

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375.531 - 397.374 Shannen Rossmiller

It's a nice, quiet place to live. So Shannon is a super focused woman. She absorbs information crazy fast and likes a challenge, probably a bit more than most of us. Learning new things and pushing herself mentally is part of what she strives on. But when she tried to go back to work after seeing what happened on 9-11, she just couldn't shake those events from her head.

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399.953 - 427.69 Shannen Rossmiller

Someone attacked the United States. They flew planes into the Twin Towers. Who would do that? What were their ideologies? She wanted to understand what could have driven someone to do this. But more than all of that, it was a tragic event. A lot of people died. She wanted justice for those who died. I mean, that's kind of what she worked her whole career on, right?

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428.43 - 448.485 Shannen Rossmiller

Being a judge and issuing justice. But how do you punish the people who flew planes into the buildings? They died in the crash. It was a very confusing time, and we were all seeking guidance here, something to help us take those next steps in life. It's like we all felt stuck, not knowing what to do next.

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449.599 - 476.345 Shannen Rossmiller

9-11 put Shannon right in the middle of an intersection of being a proud American, wanting to do something about it, being a judge who brings justice to people, and being endlessly curious. And this added up to push her down a new road in life and shape her into becoming someone she never imagined herself being. Now, the internet back in 2001 was not the same as it is now.

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476.865 - 489.689 Shannen Rossmiller

AOL and dial-up was still how most people accessed the internet then, and it was slow, like really slow. Instagram and Tinder could not have been possible then, since, like, each image would have taken three minutes to load, and everyone would have just got bored.

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490.129 - 511.211 Shannen Rossmiller

But it was fine, because we didn't know what fast was, and we were just going online to read things or check email or message other people. not look at photos or videos. No, Shannon's husband, Randy, was a computer guy, so they had computers in the house and were pretty connected, and she'd get on them sometimes and check it out. But 9-11 brought her to the computer much more.

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513.9 - 532.542 Shannen Rossmiller

She had a lot of questions, and there were people online talking about it too. So she'd click around on forums and websites and chat rooms, just reading more, reading everything there was about the subject, learning about radical Islam, jihadists, and terrorism. Early mornings were her time. Randy and the kids were still asleep.

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532.582 - 552.656 Shannen Rossmiller

She'd get up and head downstairs into the little room that they used for a computer room and power up the computer and wait the five minutes for it to boot up. She'd read all the news she could about the attacks on the Twin Towers. And she's got one of those brains where everything she reads just sinks in and stays there. So she's reading and absorbing everything.

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553.296 - 576.809 Shannen Rossmiller

Then, one month after the attack... Osama bin Laden recorded a video claiming responsibility for the attacks. He was the leader of a global terrorist group, Al-Qaeda. Al-Qaeda was a new word for most of us. We'd never heard of this before. And she was learning about their affiliation with Islam and their radical ideologies. Al-Qaeda had wanted the U.S.

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576.849 - 598.521 Shannen Rossmiller

military out of the Middle East, and they were willing to go to some pretty scary lengths to get their message heard. It appeared that the United States had a new enemy to deal with when they didn't expect or know how to handle. The United States was forcing their military into places all over the world, perhaps interfering in areas they shouldn't have.

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598.941 - 619.215 Shannen Rossmiller

So the people of the internet were expressing a variety of opinions on the whole event. Some people were sympathetic to Al-Qaeda. The internet was a hotbed of chat rooms and forums where people expressed their opinions. Online, everyone is anonymous, even in the early days of the Internet. In fact, this was a big calling for a lot of people who had extreme views and wanted to share them.

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619.635 - 637.491 Shannen Rossmiller

It made it easy to go online and be threatening without it coming back to your real life. Shannon heard the name of a website on a news report and said there was a chat room attached that people were using. She couldn't help herself from having a look. Is this where people who hate the United States were hanging out?

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638.487 - 660.057 Shannen Rossmiller

She got on the website and was looking around, reading the words of people from all over the world. Some expressed sympathy. Some had hatred behind their words. She was fascinated by it and spent hours just reading and taking it all in, trying to understand everything she didn't understand. A lot of it was in Arabic, too, and she had to translate it.

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660.718 - 676.532 Shannen Rossmiller

By late 2002, Shannon had found some friends online, other people from around the world who shared her views. Osama bin Laden was still on the loose, and it didn't seem like any justice was happening for those who died. She eventually gravitated towards people who were interested in the same thing as her.

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676.552 - 696.51 Shannen Rossmiller

They were all interested in what Al-Qaeda was doing and wanted to share interesting links with each other about it. They formed a group and called themselves the Seven Seas Global Intelligence Security Team to represent their seven members from seven different countries. The group would get together online and share interesting news articles or forum posts from within more underground forums.

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697.03 - 717.714 Shannen Rossmiller

Some of the members spoke Arabic and could spot things easier. And this introduced Shannon to some deeper conversations that were happening around Islamic extremism. These chat rooms and forum posts were often in Arabic, and Shannon, being from Montana, did not speak Arabic. But she wanted to speak it so she could research all this better. She really wanted to understand their culture.

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718.135 - 735.123 Shannen Rossmiller

So she started learning little bits of Arabic here and there, at least how to read it. Now, even though she was teaming up with the Seven Seas group to share information, she'd often stray off on her own like a lone wolf. She'd explore a lot on her own without telling the group what she found or what she was up to.

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735.724 - 754.163 Shannen Rossmiller

She also wasn't entirely upfront with Randy, her husband, about what she was doing online too. Like, he knew she was interested in this, but he didn't really know how obsessed she was with it. Every now and then, she'd find a forum post or a person in a chat room who would just give her the shivers. When people are chatting online, it's hard to know when to take them seriously.

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754.243 - 776.508 Shannen Rossmiller

People joke around a lot. There are trolls everywhere. But Shannon could sense when someone was being serious and would sometimes see a post that looked threatening, like a person might actually be in danger from this post, right? This person posting it might be really dangerous and try to hurt someone. What do you do about that? This really bothered her.

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776.588 - 802.584 Shannen Rossmiller

She never forgot about the lives lost in 9-11. As a proud American, Al-Qaeda seemed to be her enemy now too. But at the same time, she was like a moth drawn to the flame. You know the saying, keep your friends close, but your enemies closer. She was realizing her enemies were right there on the other side of her screen. The internet is a way to bring everyone closer to each other.

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802.904 - 827.942 Shannen Rossmiller

These enemies weren't in some faraway land or in a cave. They were right there in her little computer room, downstairs in her computer. And that proximity intrigued her to no end. She wanted to talk with them. And they were right there. With them being so close, she got to talk with them. But it's strange, you know? Like, what is she going to say? Hey, listen up, you punks.

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827.962 - 850.188 Shannen Rossmiller

I'm a respected judge, a mother of three, proud citizen of the United States, and I don't like the tone of your voice. No. She knew that being herself in this situation would get her nowhere. Her IRL status had no power here. But on the Internet, you can be anyone. So to get closer to her enemies, she knew she had to be someone she wasn't.

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851.389 - 869.163 Shannen Rossmiller

Now, I want to imagine she disguised herself up by throwing on some camouflage clothes and covering herself in mud. But in reality, she just picked a username and registered on the forum or chat room and acted like an Islamic extremist herself, one of them. but it's actually more complicated than that.

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869.203 - 882.246 Shannen Rossmiller

Keep in mind, she'd been lurking on these forums and chat rooms for months now, and she was analyzing hundreds of posts, thousands of messages, and was getting fairly well-versed in Arabic. She could understand some conversations without needing to run it through a translator.

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882.786 - 906.733 Shannen Rossmiller

This let her pick up on little nuances, such as how people talk or when they talk, and certain quotes that people often used. Shannon tried to fit in by talking like them, mimicking their traits, These individuals typically held extreme views of Islam. Some were claiming to be members of Al-Qaeda or supportive of them, and they were justifying and planning violence against Western countries.

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908.494 - 926.888 Shannen Rossmiller

Shannon is such an interesting character. I've emailed her a few times asking for an interview, but sadly, she died before I was able to get her on the show. However, the podcast Spycast did an interview with her back in 2011, and here she is explaining what she did.

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927.504 - 936.551 Shannen Rossmiller

One of the things I've got is I have notebook after notebook after notebook. And they're all dated in chronology for the different things that I'm doing at the time. So they're my records.

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936.631 - 956.805 Shannen Rossmiller

They're my records of the identities I use, that I create, that has the different, you know, backgrounds as far as their cultural, their tribal, their clan, any of their, anything that I need to make that individual identity have all the appearances of being a real person sitting behind a computer screen in whatever part of the world I'm purporting to be from.

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957.458 - 977.532 Shannen Rossmiller

She was pretty meticulous at building believable personas to act like in these areas of the internet, building backstories and keeping records of who this person is. She looked up how to hide her IP address so it didn't look like she was connecting to these sites from her Montana home. She learned what a proxy was and how to connect to one and appear to be coming from Canada.

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977.992 - 998.952 Shannen Rossmiller

So Shannon made sure that when she was online, her virtual location matched up with the fake identity that she was using on the forums. She knew she was going into the belly of the beast and wanted to be extra careful so that her family would be safe. But here's the thing, in the wild world of the internet, you don't have those usual cues to tell if someone is lying or not.

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999.312 - 1020.076 Shannen Rossmiller

No facial expressions, no tone of voice. It's just words, black and white, on a screen. That just makes everything way more complicated. It might sound fairly easy now, but back then, not many people were making up fake personas and connecting through proxies to infiltrate a terrorist group. Shannon was doing stuff on her own, treading new and shaky ground.

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1021.176 - 1048.329 Shannen Rossmiller

She was entering a dark and dangerous part of the internet. She was well aware that what she was doing wasn't exactly the safest bet, but she couldn't help herself. Once she took that leap, there was no turning back. One person who became very interesting to Shannon was a guy who went by the username Abu Khadija. Now, he was a person who had a history of terrorist activity. She found him online.

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1049.096 - 1073.05 Shannen Rossmiller

and saw he was actively contributing to the Jihad Encyclopedia. And she discovered he was connected to Abu Hamza. He was an Islamic preacher who wore a prosthetic hook on his left arm. He was involved in all sorts of suspicious terrorist activities in the UK and the US. Shannon discovered that Abu Khadija's real name was Osama Abdullah Kasser.

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1074.372 - 1096.9 Shannen Rossmiller

he was known and respected in this online community that she wanted to be involved with. So she wanted to get connected with him because maybe if he trusted her, she could get some information that was useful. She wasn't exactly sure, but thought to try. So Shannon made a plan to get closer to this Kasser guy. Shannon created an online persona calling herself Abu Zidah.

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1097.54 - 1120.208 Shannen Rossmiller

It's common for jihadists and Al-Qaeda members to use fake names, and this one fit right in. She pretended that she was a recruiter for a new group of Islamic guerrilla fighters based in Canada. Now, Shannon, acting as Abu Zita, was able to attract Kasser with her posts. They started emailing each other, but she was like, oh, no, shh, don't talk here. It's not safe. Email leaves a record.

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1120.728 - 1127.291 Shannen Rossmiller

Let's move our chats to a safer place, one where we can delete the messages as soon as they're read. Kasser was interested.

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1128.271 - 1146.873 Shannen Rossmiller

Shannon suggested that they set up an email account that they both could access, and to send messages to one another, one of them could start an email and just leave it in the drafts folder, unsent, and then the other one can log in, see the message, read it, and then delete it, and poof, no trace of the message anywhere.

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1147.634 - 1172.018 Shannen Rossmiller

Kesser not only agreed to this idea, but actually gave her his username and password to his email. He said, hey, just leave draft messages in my inbox, and I'll read them and delete them as soon as I see them. And she was astonished that he gave her his password. I can only imagine she must have cheered, yeah, I mean, yeah, okay, we'll use your email.

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1174.008 - 1197.113 Shannen Rossmiller

Her husband, Randy, had no idea she was doing any of this. So Shannon started chatting back and forth with Kasser from within his drafts folder. But at the same time, she could see every email coming and going from his inbox. It was unbelievable for her. She was saving everything she could. She just infiltrated an Islamic extremist influencer's email account. Unreal!

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1198.027 - 1221.219 Shannen Rossmiller

She kept this going, chatting with him covertly, but then snooping on his emails. But she really wasn't finding anything incriminating on him. There was no smoking gun of things he's done or plans to conduct more terrorist actions. But he was contributing to the jihadist encyclopedia, and extremists respected him. So she thought maybe he could still be useful somehow and kept him close.

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1223.291 - 1244.224 Shannen Rossmiller

By 2003, she had created a number of fake personas on these forums and chat rooms. She was still using that Abu Zidah persona from time to time, building up its history and credibility. Like one of the things she tried to do with it is get it associated with the Army of the Righteous, or in Arabic it's called Lashkar-e-Taiba. This is a known jihadist militant organization.

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1244.585 - 1265.757 Shannen Rossmiller

She figured if she could get Abu Zidah in the Army of the Righteous, she might be able to get info on what the next terrorist attack might be, So when Army of the Righteous would do some terrorist attack, she'd just claim that she was part of it, and she was there for it, or helped out in some way. Or I should say, her made-up persona, Abu Zidah, was claiming to be part of it.

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1266.478 - 1288.909 Shannen Rossmiller

She kept up her relationship with Kasser. So all this was building up her social credit in this community. And so with this persona being more established, she was ready to take things a step further. She wanted people to tell her things, incriminating things. What she really wanted to do was stop the next terrorist attack or find info on someone that could lead to an arrest.

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1289.85 - 1312.726 Shannen Rossmiller

And so she really wanted someone to share with her a plan or admit to something they've done so she could take action. But it's hard to know if someone is telling the truth online. There's a lot of noise, and it's hard to find the signal. She also didn't want to encourage anyone to do anything. So it became a really tricky dance, chatting with everyone to try to get the right information.

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1313.88 - 1335.137 Shannen Rossmiller

Shannon had a distinct advantage here. She was a court judge and she knew the law. Ultimately, she wanted a prosecution, charges and potential convictions against people who were planning on violence and death. She knew if this ever went to trial, the way she obtained the information needed to be legal and she needed to absolutely make sure that she didn't stray into entrapment.

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1335.837 - 1360.998 Shannen Rossmiller

She got a plan on how to navigate this dark part of the internet. It was a pretty elaborate plan, and she needed help to do it. So she turned back to her group, the Seven Seas, and looks for help there. One member of the Seven Seas group that she got on well with was a guy named Brent Ashley. He was based in Ontario, Canada, and was a nuclear physicist and a software developer.

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1361.438 - 1380.103 Shannen Rossmiller

And they both had similar opinions that these terror groups should be stopped. He, too, thought that working online together could enable them to spot patterns, maybe uncover possible threats, and then warn the authorities who could step in and stop more horrible things from happening. So between them, they came up with a plan utilizing Brent's software developer skills.

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1380.643 - 1399.418 Shannen Rossmiller

They called it Operation Whirlpool, and this is how it worked. The plan was to put some malware on a potential terrorist's computer, a keylogger, something that watched every keystroke that the target typed and reported back everything to Shannon and Rent. They could disguise it to look like a document where you needed to open it to read it, right?

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1399.938 - 1418.058 Shannen Rossmiller

But it was really an executable program, and once triggered, the keylogger would then run silently in the background, recording everything and uploading it, and the user would see the document and be unaware that there was malware still running. They were hoping this might get them chat logs or private messages that could be incriminating evidence.

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1419.179 - 1438.494 Shannen Rossmiller

But yeah, I mean, this is snooping 2003 style, but still it's snooping. And they had to be careful because she was a sitting U.S. judge. If she somehow put her malware on another American's computer who was not a terrorist, it could be the end of her career. So she wanted to try to only target non-Americans.

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1439.71 - 1453.741 Shannen Rossmiller

So Brent finished up this little spy program, and together they started thinking up ways on how to get it onto a target's computer. The answer Shannon thought was simple. Self-training manuals were real popular with radical Islamists.

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1454.202 - 1471.614 Shannen Rossmiller

The Jihadist Encyclopedia is a huge document, like over 8,000 pages huge, and there are chapters on everything from explosives to tactics to weapons and close fighting. It was something these guys followed and referred to a lot. So Shannon and Brent decided to add this program to the encyclopedia.

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1472.175 - 1496.644 Shannen Rossmiller

They packaged it up, nestled neatly inside a zip file, and called it something interesting to entice people to open it, then uploaded it to the Jihad Encyclopedia and waited. They needed a victim to come and get it from the encyclopedia and open the zip file and run the program. Then they could see everything that person typed on their computer. Operation Whirlpool was underway.

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1497.004 - 1513.783 Shannen Rossmiller

The eagle has left the nest. She started thinking about how she could get people to download. but just putting it up there didn't quite attract anyone to grab it and look at it. So she needed to come up with ways to get people to download it specifically and run it.

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1514.724 - 1536.358 Shannen Rossmiller

She thought about using her fake identity, Abu Zita, to somehow trick someone to go download the malware and run it, but she didn't want this to backfire, and maybe it resulted in her being discovered and her identity is burned. She wanted to be extra sneaky here. Then she remembered her friend Kasser. He was respected in that community and was a regular contributor to the Jihad Encyclopedia.

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1536.878 - 1558.544 Shannen Rossmiller

Kasser is influential enough to get people, many people, to download this file. She had full access to his email, but didn't have access to his account on the Radical Islamic Forum. And she was watching him for months on how he acted on the forums. Shannon decided to act like Kasser.

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1559.325 - 1581.759 Shannen Rossmiller

She created a new username on the forum, same as Kasser's, but with a one instead of the I. It was one letter off, and she did that in hopes that nobody would notice. Then she dressed up the user profile to look just like Kasser. And of course, she did all this through a proxy. Shannon posted as Kasser with a one in three of the most popular forums.

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1582.38 - 1604.213 Shannen Rossmiller

She simply said that the explosives manual inside the encyclopedia has been updated and attached is the updated version. People didn't notice the difference in screen names. The ruse was working. Users were clicking and downloading it, trusting it because it appeared to be coming from Kasser, a trusted figure in the community. Operation Whirlpool was working.

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1604.813 - 1622.48 Shannen Rossmiller

Now, I don't know where the real Kasser was at this point, because he kind of went quiet around the same time. Abu Khanza was getting into trouble, and it might have spooked Kasser to just lay low for a while. So he wasn't even around to have noticed this or to warn people. And that worked very well for Shannon and Brent.

0
💬 0

1623.08 - 1642.173 Shannen Rossmiller

The software Brent wrote recorded keystrokes, email addresses, password information. And that information could be used to see what those people were doing on their machines when there was no one looking. So the two of them were watching the view count of the post go up and the download count on their file go up. And they were just waiting to see if anyone would install the program.

0
💬 0

1642.653 - 1663.25 Shannen Rossmiller

Brent had it set up so all the data from the target's machine would be uploaded straight into Brent's database so they could see what was happening. It was a clever little app. So they watched the database waiting for activity. And suddenly, something showed up. They snagged someone. Data was showing up in the database. And more data started showing up.

0
💬 0

1663.27 - 1680.326 Shannen Rossmiller

Their malware was being installed on a few computers. It was working. but now they had to start sorting through this data that was coming in. They were seeing passwords and usernames and had to figure out what site was this even for, and more stuff was coming in as they were trying to sort it. Soon, they were overwhelmed with data.

0
💬 0

1680.826 - 1701.834 Shannen Rossmiller

Every keystroke was sent to them, and they could see half of every chat, email, forum message, even Google searches or video game commands. It was an eye-opening view into who the readers of the jihadist encyclopedia were. One guy they started watching stood out. He went by the name of Samir. He had really captured Shannon's attention.

0
💬 0

1702.554 - 1724.333 Shannen Rossmiller

Brent had a way to deactivate the malware on victims' computers, and they wanted to focus on Samir. So he disabled the keylogger on everyone else's computer just so they could look at what Samir was doing. Samir was a Sunni Muslim of Palestinian descent, and he was a respected TV journalist known for his work at Al Jazeera and Abu Dhabi TV, too. He even interviewed Osama bin Laden in 1998.

0
💬 0

1725.894 - 1753.507 Shannen Rossmiller

But what intrigued Shannon about him is he appeared to have quite a lot of information about Al-Qaeda. Was he connected to them in some way? It wasn't clear. But she was suspicious that Samir might be working for her enemy. And he might know Osama bin Laden. The whole U.S. military is looking for Osama. So she was definitely glued to Samir for almost a year.

0
💬 0

1754.327 - 1774.604 Shannen Rossmiller

Intercepting and translating his communications, it was a lot of work. At the same time, Shannon starts talking with this guy named Ayad Yolku. He seemed to know people who conducted the 9-11 attacks. By this point, since Kasser is still quiet, she can keep up using his username on the forum.

0
💬 0

1775.164 - 1797.608 Shannen Rossmiller

Nobody had noticed there was a one instead of an I, so she just kept posting as Kasser, drawing in certain people and having private chats with this lookalike account. She starts messaging this Ayad guy as Kasser, and it was working quite well. It also helped that she could confirm that she really was Kasser because she had access to his email.

0
💬 0

1798.63 - 1822.121 Shannen Rossmiller

After gaining some trust with Ayad, she sent him the malware that Brent made and asked him to take a look at it and open it, and he did. He installed the keylogger on his computer, and now she could see what he was typing and every little thing he did on his computer. Keep in mind, Shannon had to play multiple characters, and this meant choosing her words very slowly and carefully.

0
💬 0

1822.856 - 1846.735 Shannen Rossmiller

Since 9-11, I took on the task of learning the Arabic language. And it's still an ongoing process, but it's fascinating. I just absolutely love it. And it's a challenge as a female. Of course, the identities that I've created and operated under in the various different Internet sites over the years, they're as males, as radicalized jihadist males. And so obviously I couldn't speak.

0
💬 0

1847.395 - 1867.983 Shannen Rossmiller

I couldn't get on and be chatting online. you know, verbally with any of these people. So everything I've done has been either in writing and translating and reading, which has served me well because not being a native speaker or having had a whole host of different, you know, formal training, I have had, you know, intense language training, but...

0
💬 0

1869.904 - 1888.36 Shannen Rossmiller

That, being able to just, you know, read it, write it, take my time in constructing my replies and what I want to say and how I want to proceed with any given communication stream that I'm working in, it's worked out well, the fact that I don't need to speak it because, frankly, who would I speak with? They wouldn't speak to me, so...

0
💬 0

1889.625 - 1909.962 Shannen Rossmiller

She sat at her computer downstairs in the computer room in rural Montana, watching all the messages coming in, seeing what people were typing. She was trying to put all these pieces together, but it was a lot of work. She was looking for any intent to harm so she could act on that. There was certainly a lot of data here now, and it was just a matter of finding the right stuff.

0
💬 0

1910.662 - 1932.174 Shannen Rossmiller

Obviously, things people say in private is a lot more serious than whatever they post publicly or in chat rooms. While Operation Whirlpool hummed along, Shannon was still wandering around these chat rooms and forums, and one board was called Brave Muslims. It usually buzzed in Arabic, but in October 2003, she spotted a new post in English. It stood out.

0
💬 0

1933.095 - 1958.817 Shannen Rossmiller

Users said their name was Amir Abdul Rashid, and he was hinting at ties to Al-Qaeda and that he was making big plans. The big plans part was suspicious to her. Shannon was very curious about him. He said that he was their brother from the far side of the world, but he would be closer to them soon. The more Rashid's message evolved, the more uneasy she got.

0
💬 0

1959.257 - 1977.576 Shannen Rossmiller

He was going on talking about defecting to the other side. Shannon felt something serious in his tone. So she replies to him saying his plans sound interesting. By this point, her personas were pretty well established and it made it easy for him to believe her. She was posing as a recruiter and organizer for Al-Qaeda.

0
💬 0

1978.157 - 1998.963 Shannen Rossmiller

She used an authoritative tone and tells him to contact her for an order on how to move forward. Rashid was quick off the mark. He was excited to be contacted by an al-Qaeda recruiter and was eager to get things moving. He took Shannon's bait, hook, line, and sinker. He says he's about to enter the war zone and will be bearing the arms of the enemy.

0
💬 0

1999.624 - 2022.758 Shannen Rossmiller

He's just converted to Islam and is very against the war in Iraq, which had kicked off in March that year. But he needs cash to get his genius plan off the ground. Shannon asks for more information, and what he tells her makes her blood run cold. This guy Rashid was a U.S. citizen and an active member of the U.S. Army National Guard's 81st Brigade. Someone in the U.S.

0
💬 0

2022.858 - 2049.462 Shannen Rossmiller

military is planning a terrorist strike? Against what? Who? When? Oh, this is not good, she thought. She does some more sleuthing on him and figures out his IP address and email address. And from there, she's able to discover that Rashid's real name is Ryan Anderson. He's 26 years old and stationed at Fort Lewis in Washington State, just outside Tacoma. All her internal alarm bells were ringing.

0
💬 0

2050.022 - 2071.802 Shannen Rossmiller

This was what she was working towards, but she needed to remain calm and know for certain that he's planning something serious. So she keeps the conversation going. She learned that his brigade was going to deploy to Iraq in a few months. When he said he would be with them soon, he wasn't joking. She talks with him more and more, recording all the conversations.

0
💬 0

2072.443 - 2100.648 Shannen Rossmiller

He said he liked guns and was a master army sniper with exceptional skills. While all this seemed very urgent, Shannon also knew it's very delicate. So she played it very slow and methodical. She didn't want to scare him off. She continues talking with him for two whole months, gaining more trust, gaining more information. Here, I'll let Shannon explain how it all happened.

0
💬 0

2101.277 - 2118.644 Shannen Rossmiller

He stumbled into an Arabic site speaking English. And so immediately, you know, he caught my eye thinking, well, you know, we're speaking Arabic here. Who's this guy speaking English? And so one of the first things I always do is I go to and try and determine, you know, where their IP address might lead me, whether it appears as though there's any proxy elements in it.

0
💬 0

2119.124 - 2143.666 Shannen Rossmiller

And as it turned out, he traced right into Seattle. I had him within a... a two to four block area radius in Seattle. And as I, the further I looked, um, it appeared that he was, um, in the national guard. And anyway, as it turned out, he had converted to Islam after nine 11, um, and had, uh, Since that time, been seeking and becoming more radicalized.

0
💬 0

2143.966 - 2167.318 Shannen Rossmiller

And what he was trying to do was he wanted to defect to Al-Qaeda. And he was offering up his role as a tank commander, the classified specs of the Abrams tanks, as well as troop locations and other things that he... was continuing to provide me in order to continue to prove his salt or his worth to whom he believed to be an al-Qaeda operative, which was the identity I was operating under.

0
💬 0

2167.578 - 2180.268 Shannen Rossmiller

Shannon eventually had enough information to contact the feds. She goes to Homeland Security thinking they'll know exactly what to do, but they don't take her seriously. She tries to show them evidence, but they're just like, eh, go show it to the FBI.

0
💬 0

2181.451 - 2202.184 Shannen Rossmiller

She's torn because she didn't want to admit that she was the one that infiltrated these forums herself and was getting all this information because of the malware that she planted on different jihadist computers. So she felt confused about how much to say. Most importantly, she didn't want her online identity to get tangled up with her real life as a Montana mom and a judge.

0
💬 0

2203.064 - 2225.385 Shannen Rossmiller

She drove 60 miles into Great Falls to meet with an FBI agent in the regional offices. Determined for them to hear her out, she told them everything, admitting to everything she did to get this information in full detail. And for every word she told them, the air got thicker. The FBI was listening to her. The FBI took her evidence and sprang into action.

0
💬 0

2225.666 - 2246.789 Shannen Rossmiller

They called the army missile base a few miles down the road. They had an intelligence officer who wanted to hear more from Shannon, so she had to go and brief the intelligence officer on the situation. She was kind of relieved to hand all this over. She knew she was in over her depths. Ryan Anderson needed to be stopped, or at least looked into. And these were the people who could do it properly.

0
💬 0

2247.329 - 2269.135 Shannen Rossmiller

She handed it all over and drove back home to let them deal with it. But a few days later, the FBI calls her back, and they had a plan. The FBI wanted to pose as an al-Qaeda member and meet with Ryan Anderson to see if they could get him to admit his plan to them firsthand. But they weren't quite ready. The FBI needed to prep more to make this thing happen.

0
💬 0

2269.455 - 2286.705 Shannen Rossmiller

So they told Shannon to keep chatting with him and keep him close and keep an eye on him, see what he's up to. And they also wanted her to set up the meeting with him and the FBI. After all, she was posing as the Al-Qaeda recruiter, and she would be in a great position to tell Ryan about this meeting with another Al-Qaeda member.

0
💬 0

2287.545 - 2309.031 Shannen Rossmiller

The FBI in Montana contacted the FBI in Seattle, and they got in touch with the Army Intelligence Agency in Fort Hood, Texas, to discuss the plan. Ryan was over in Seattle, totally oblivious to all this FBI stuff that was going on about him. He was starting to get jumpy, though. When Shannon told him about the meeting, he was excited. And as the meeting drew closer, his excitement got bigger.

0
💬 0

2309.392 - 2329.142 Shannen Rossmiller

He was getting antsy. He wanted the meeting to happen sooner than what was planned. And he really wanted to meet with someone from al-Qaeda in Seattle before he got deployed to Iraq. So he starts putting pressure on Shannon to make it happen quicker. And she has to stall so that the FBI and the army intelligence can get ready for the sting. Ryan's paranoia started to creep up on him.

0
💬 0

2329.423 - 2353.216 Shannen Rossmiller

An upcoming meeting with Al-Qaeda can do that to you. He starts getting worried that someone is going to find out about all this. So he tells Shannon, listen, we need to be safe with this. I don't want to get caught. So what we should do is create fake names and use that from now on. She's like, oh, OK, that's a good idea. And he's like, yeah, but let's not just use fake names.

0
💬 0

2353.636 - 2368.548 Shannen Rossmiller

Let's create this whole backstory for each other. So it seems like it's perfectly fine that we'd be having these conversations and we'll use code words for certain things, too. And she's like, oh, wow, you really want to be safe and really thought this through. OK, great. Yeah, I'm on board.

0
💬 0

2369.665 - 2390.383 Shannen Rossmiller

By this time, Shannon was a master at wearing all these fake personas online, so this was just like another page in her notebook. So they start pretending that they're old friends from college, just chatting over email. Shannon becomes George, and Ryan Anderson starts calling himself Andy. and he just doesn't realize that he's trying to hide in a shrinking fishbowl.

0
💬 0

2391.323 - 2411.212 Shannen Rossmiller

Shannon is now leading a crazy double life. She's like a mother and a wife and a court judge, and these are some important duties. But on the other side, she's trying to thwart terror attacks, conducting counterterrorism operations that she's just doing all by herself by infiltrating forums and chat rooms, acting like a jihadist. What takes priority here?

0
💬 0

2411.812 - 2432.971 Shannen Rossmiller

She's trying to fit her online life in and around her real life, switching back and forth between personas. And during this time, she still wasn't telling her husband, Randy, about all her online crusades. She was waking up early before everyone else was getting up, and she'd go downstairs into the computer room and do all this on her own. She had notebooks and notebooks of secrets.

0
💬 0

2434.068 - 2452.666 Shannen Rossmiller

Ryan Anderson, well, I guess he was calling himself Andy now, he kept saying he had a big plan. But he wasn't telling Shannon what it was, which she suspected was going to be a terrorist attack. He said he needed some cash to carry out his plan. But what was he going to use the cash for? Shannon didn't know, maybe to buy explosives or weapons.

0
💬 0

2453.286 - 2474.92 Shannen Rossmiller

She said she could send some cash, but he needed to give up more information first. She wanted more details of the plan. He talked a lot about his plan, about how effective it would be and how proud he was of it, but he was getting frustrated about how long it was taking to get going. So Shannon kept using the cash as a lure to try to get him to admit the details of the plan. And it finally worked.

0
💬 0

2475.38 - 2496.18 Shannen Rossmiller

He eventually gave in and started explaining his plan in detail. In fact, he was so excited about it, it just all came flooding out. He was talking weapons, tactics, and locations in Iraq, plus plans for the U.S. Army tanks. Adding it all up, the plan was to kill U.S. soldiers. It was elaborate and detailed and devastating.

0
💬 0

2497.426 - 2515.532 Shannen Rossmiller

Ryan was planning on giving classified information to enemy forces, information that severely jeopardizes the safety of U.S. soldiers once they're in Iraq. He was clearly wanting to cause harm and chaos. He even went so far as to express how he'd hurt anyone who would try to stop him or capture him.

0
💬 0

2516.192 - 2538.497 Shannen Rossmiller

All his rants and plans were quickly passed over to the FBI, and they knew they had to get this sting underway and arrest Ryan with first-hand evidence. So the meeting was set up for January 3rd, 2004. Shannon told Ryan the FBI agent, or Al-Qaeda member, was ready to meet with him. The location of the meeting was a Barnes & Noble bookstore in Seattle. The day of the meeting finally comes around.

0
💬 0

2539.077 - 2555.861 Shannen Rossmiller

Ryan and the FBI agent both casually walk into the bookstore and act like shoppers browsing for books. And they meet up, and they chatted among the books. Little did Ryan know, hidden in the books were cameras and microphones, and it was recording their conversation.

0
💬 0

2556.821 - 2582.641 Shannen Rossmiller

Ryan gave the agents scanned copies of his identification and a lot of classified information about US Army tanks and troop locations in Iraq. He had seriously incriminated himself. This information had the intention of getting US soldiers killed. but the agents didn't arrest him on the spot. After all, his troop wasn't deploying to Iraq yet, so there really wasn't a rush just yet.

0
💬 0

2583.242 - 2596.552 Shannen Rossmiller

Instead, they wanted to see if they could get even more information out of him. So they set up a second meeting to see what else he had to say. The next day, Shannon's focus shifted back to Samir, the suspicious journalist that she had a keylogger installed on.

0
💬 0

2597.332 - 2621.64 Shannen Rossmiller

She saw that he was sending emails about some new base, a landing strip for transporting individuals to Pakistan for fighter training camps. Then an email with a four-page Arabic attachment came in. She spent hours translating it, and it gave the details of where Taliban and al-Qaeda units are stationed along the Afghan border. While Ryan had information about where U.S.

0
💬 0

2621.7 - 2642.365 Shannen Rossmiller

troops would be, Shannon now had information about where Al-Qaeda bases are being set up. It's kind of wild that she gained this intel. So she forwarded that to the FBI, confident that it was valuable information that the U.S. military needed to know about. And she turned out to be right. U.S. forces were able to use that intel for their advantage in Afghanistan.

0
💬 0

2643.251 - 2660.875 Shannen Rossmiller

The FBI asked her to come to their offices, and she dropped everything and rushed over. The agents were ready to arrest Ryan, and she was excited. On February 12, 2004, Ryan Anderson was arrested in Seattle. It was a joint operation with the FBI and the U.S. Army Intelligence. Ryan denied it all.

0
💬 0

2661.035 - 2681.097 Shannen Rossmiller

He still thought his chats with Shannon were real, but as he saw the evidence come forward, he realized she was not who she said she was. He was now facing terrorism charges. Even though the FBI got firsthand evidence on him, Shannon was the star witness of the case. She's the one who discovered him and collected tons of data on him.

0
💬 0

2681.597 - 2703.717 Shannen Rossmiller

The FBI wanted Shannon to testify at his Article 32 hearing, which is kind of the equivalent of a grand jury. It's there to figure out if there's enough evidence to warrant a court-martial. This is not something she wanted to do at all. She was afraid of doxing herself, linking her online identity to her real life. The FBI said it would be a closed court. No one outside would know anything.

0
💬 0

2704.137 - 2718.839 Shannen Rossmiller

Her identity and involvement would be protected. This assurance was the only thing that calmed her. but she knew she had to tell her husband what was going on. So she sits him down and tells him she's been acting like Abu Zita online.

0
💬 0

2719.479 - 2743.157 Shannen Rossmiller

She has access to Kasser's emails and has been impersonating him and has been planting malware on jihadist computers, carrying on lengthy conversations with them, learning Arabic, and ultimately stopping an attack on U.S. troops. and got someone arrested and is now a star witness. Randy was pretty stunned. She did all that? He was impressed, but he was concerned.

0
💬 0

2743.717 - 2766.39 Shannen Rossmiller

The people she was infiltrating were obviously dangerous people, so he grew concerned for her safety and the family's safety, and both really didn't want their personal identities exposed in the case. On May 4, 2004, Shannon flew from Great Falls, Montana, to Seattle, and then drove south an hour to the Fort Lewis Army Base, and this is where the court case was being held.

0
💬 0

2767.251 - 2783.86 Shannen Rossmiller

She was familiar with court since she was a municipal judge, but she'd never testified in court before. So she was a little nervous, especially to face Ryan and to admit to him what she had done. Even though she felt good about her actions, it's still nerve-wracking to have to face the person that you got arrested.

0
💬 0

2784.661 - 2805.534 Shannen Rossmiller

But while there, she discovered the media was setting up in the public gallery, in court. They were going to be taking notes during the case. Then she met with the prosecution team and she became even more uneasy. Even though she was their star witness, the lead prosecutor didn't seem to like her. He made it pretty clear that protecting her identity was not something he was interested in.

0
💬 0

2805.914 - 2827.026 Shannen Rossmiller

In fact, he felt that because she was a judge, it would add credence to her testimony. So he wanted her to explain to the jury who she was online and offline. All this triggered her nerves like, whoa, hang on a minute. That's my real name, address, job, everything. More than that, those fake identities that she'd been using, yeah, they were going to be exposed too.

0
💬 0

2827.586 - 2850.982 Shannen Rossmiller

The idea of exposing herself like that terrified her. Understand, the judge agreed with the prosecutor that her real identity should be explained to the court. She was in a tough spot now. She did all this work and flew all this way to give testimony, and now the only way to testify is to dox herself. But what's more important to her, bringing this man to justice or protecting herself?

0
💬 0

2852.103 - 2877.863 Shannen Rossmiller

It all happened so fast, and she eventually told the court everything. The stenographer documented every last word, and the news outlets meticulously took notes. Within hours, her real name was on TV. As a surprise witness in the case, the media printed her real name, undercover name, and email addresses that she used to communicate with Ryan Anderson, which was actually Kasser's email address.

0
💬 0

2878.464 - 2901.832 Shannen Rossmiller

All her details were exposed. Shannon and Randy's worst fears were now a reality. With her real name out there, as someone who's been picking fights with jihadists online, what real-life consequences would that have? Well, her online presence was now blown. Kasser's online name was Abu Qadhaji, and now his name and his alias were burned. Nobody would trust that name anymore.

0
💬 0

2902.112 - 2917.32 Shannen Rossmiller

And they discovered the one in the name that she was using on the forum post, too. And it took years for her to build up these personas and to infiltrate these inner circles of Islamic extremism. And it all came crashing down after the testimony. The malware that she planted started to get discovered on target machines.

0
💬 0

2917.64 - 2929.654 Shannen Rossmiller

Samir, the journalist who had all this insider information about what Al-Qaeda was doing, became aware of her and her attempts to spy on him. People were mad at her, very mad. Her situation became much more serious.

0
💬 0

2930.774 - 2956.865 Shannen Rossmiller

After the Article 32 proceeding, the press office at Fort Lewis released the undercover identity I was using at the time, which was also being used in other ongoing cases. And that was published in the newspaper. And so everybody knew that Shannon Rossmer was, you know, Khadija 1417. And after that, threats started to come in and... Changes had to be made, of course, for my family and my career.

0
💬 0

2957.486 - 2981.061 Shannen Rossmiller

I had, you know, been concerned about, you know, being a sitting judge at the time. You know, I was very confident that what I was doing, you know, wasn't unethical, but yet there wasn't anything, there's nothing like this before. Trying to protect and balance those became another issue. But like I said, you know, some people have asked me, why didn't you just throw in the towel then?

0
💬 0

2981.121 - 3004.701 Shannen Rossmiller

Wasn't it too much? Well, I don't quit. And so, you know, I wasn't going to be defeated by it. And so I just had to learn to restructure my life and live it and go forward, continuing to do what I do, because I've seen the importance of it. I know the importance of it. And I just I can't I just can't step aside just because of threats. And so I'll make the adjustments I need to.

0
💬 0

3005.581 - 3031.978 Shannen Rossmiller

Holy crap, Al-Qaeda is threatening her life, placing her on their enemy list, and she's fully doxed and she's just like, I don't quit. I mean, wow, that is some fearless determination. She was quite a woman. Within weeks of her court appearance, a message was left at her courthouse. In a heavy accent and broken English, a male voice told the clerk to tell her, we know who she is now.

0
💬 0

3032.818 - 3052.809 Shannen Rossmiller

Reverse dialing the number revealed a location in Toronto. The FBI instructed the local law enforcement to give her protection for a while. Ryan Anderson was found guilty of providing aid to the terrorist group Al-Qaeda. They demoted him from E4 to E1 and gave him a dishonorable discharge, which means he lost all his military benefits.

0
💬 0

3053.429 - 3074.799 Shannen Rossmiller

The prosecution wanted to give him a death penalty for what he did. He wanted to kill a lot of U.S. troops, but the court dropped the death penalty. So the prosecution was trying to get Ryan sentenced to life in prison. Shannon was ordered under subpoena to testify again for the sentencing. She didn't expect it to go well, and it didn't.

0
💬 0

3075.499 - 3093.478 Shannen Rossmiller

On August 30th, Shannon showed up to the courthouse and she was standing in line for the security checks to get into the building. And as she went through the scanner, all these alarms started going off. She was confused but taken to a back room and she says she was strip-searched. It was humiliating because she knew she wasn't carrying anything.

0
💬 0

3094.059 - 3116.584 Shannen Rossmiller

When she finally got into the courthouse, her nerves were even more shredded. Her testimony lasted five hours in total. That's a long time to be on a witness stand. She detailed everything that she did online and how. Yeah, so all the communications with Ryan, it was all revealed. She just wanted it to be over. And she was relieved when she finally got to leave the courthouse that day.

0
💬 0

3117.444 - 3141.513 Shannen Rossmiller

But as she walked to her car, it was like surrounded by people. People in white hazmat suits, like hoods up, masks on. They were inspecting her car. They told her the bomb squad dogs had detected explosive residue on the door handle and the trunk. And she just looked at him like, what? And the media filmed it all while she just stood there not knowing what to do or what to think.

0
💬 0

3142.625 - 3160.542 Shannen Rossmiller

The police took her back to her hotel, and the forensics team came to her hotel with her to check it out. They also wanted to search all her belongings and put her in a different hotel room, one that wasn't in her name. Nobody knew how serious of a threat this was. Was their real intention to kill her or just intimidate her?

0
💬 0

3161.263 - 3186.189 Shannen Rossmiller

Whatever it was, all this got under her skin, but she had to see it through. A few days later, on September 3rd, she went back to court to watch closing ceremonies, and just under five hours later, the jury returned verdicts of guilty on all counts, and that Ryan Anderson was sentenced to life in prison. Wow. She did it. It was over. She stopped a terrorist attack. She saved lives.

0
💬 0

3186.329 - 3210.358 Shannen Rossmiller

She really did. That guy was dangerous, radicalized, and was bent on causing harm and destruction to U.S. troops in Iraq. If it wasn't for her, people would have surely died. She felt great that she wanted to do something and did something, but it came at an expense. Now her life was in danger. So she got back home to Montana, constantly worried if there's an impending attack planned against her.

0
💬 0

3210.779 - 3233.677 Shannen Rossmiller

It was harder to sleep at night for a while. The enormity of what she was involved with was starting to sink in. She kept getting threats online. But that's just words. Day after day went by, and things were fine in person. Life sort of went back to normal for her. September, October, November passes. Life was kind of uneventful. Things were settling down.

0
💬 0

3233.697 - 3255.309 Shannen Rossmiller

This is a good spot for us to take an ad break. But stay with us because you're not going to want to miss what happens in December. Support for this show comes from Black Hills Information Security. This is a company that does penetration testing, incident response, and active monitoring to help keep businesses secure. I know a few people who work over there and I can vouch they do very good work.

0
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3255.71 - 3275.4 Shannen Rossmiller

If you want to improve the security of your organization, give them a call. I'm sure they can help. But the founder of the company, John Strand, is a teacher, and he's made it a mission to make Black Hills Information Security world-class in security training. You can learn things like penetration testing, securing the cloud, breaching the cloud, digital forensics, and so much more.

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3275.78 - 3296.815 Shannen Rossmiller

But get this, the whole thing is pay what you can. Black Hills believes that great intro security classes do not need to be expensive, and they are trying to break down barriers to get more people into the security field. And if you decide to pay over $195, you get six months access to the MetaCTF Cyber Range, which is great for practicing your skills and showing them off to potential employers.

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💬 0

3297.216 - 3321.653 Shannen Rossmiller

Head on over to BlackHillsInfosec.com to learn more about what services they offer and find links to their webcasts to get some world-class training. That's BlackHillsInfosec.com. BlackHillsInfosec.com. December comes around, and she starts planning for Christmas. Her three kids are excited about it, too.

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💬 0

3322.054 - 3344.811 Shannen Rossmiller

On December 5th, which was a Sunday, Shannon was woken up extra early to some loud banging on the front door. She ran to the door, and when she opened it, two police officers were startled that someone answered the door. They seemed surprised to see her. She was certainly surprised to see them. They asked her, are you Shannon Ross Miller? She said, yes. Then they asked, where's your car?

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💬 0

3345.511 - 3369.726 Shannen Rossmiller

She said, in the garage. Why? They said, can we see it? She comes outside with them and opens the garage door. And as the door raises, she notices the car isn't in the garage. Now she was the one startled that it was missing. The officers nodded and told her what was going on. Earlier that morning, the police in the next county over discovered a 2001 Pontiac Grand Prix in a ditch.

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💬 0

3370.326 - 3393.792 Shannen Rossmiller

There was no one around. And when they ran the plates on it, the car came back to Shannon Rossmiller. But that wasn't all. The car had five bullet holes in it. Yeah, bullet holes. They were made by a .38 caliber gun. Together with the officers in her home, they pieced together what must have happened.

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3394.592 - 3413.695 Shannen Rossmiller

While she was sleeping upstairs, along with her husband and three children, someone had broken into the house. And they had stolen the car keys that were inside the house and then silently rolled the Pontiac out of the garage before driving away. This really shook Shannon.

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3414.415 - 3437.402 Shannen Rossmiller

She knew the people she interacted with online were very dangerous, capable of conducting the most horrendous terrorist attacks, and they were in her house while she was sleeping last night? Whoa, whoa. Terrified, Shannon had no idea who did it, but she immediately suspected that this was revenge for her getting Ryan arrested and betraying the online terrorist community.

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3437.902 - 3458.782 Shannen Rossmiller

She had become a target, and they knew where she lived. Now, if it was me, I'd probably leave town for a while or maybe move permanently. But not Shannon. She hunkered down. She went out and purchased a gun of her own and installed a security system and improved the locks. This was her domain, and she was going to watch over it and protect it.

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3459.562 - 3476.793 Shannen Rossmiller

The whole family was worried, though, wondering what was next. Clearly, the bullet holes in the car was a threat that she might be next. But you heard Shannon. She doesn't quit. In fact, this made her think what she was doing was actually working.

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3478.522 - 3493.082 Shannen Rossmiller

2005 rolls in and she's still going downstairs into the computer room in the morning to stay up to date on what's happening on these message boards, partly to keep tabs on if anyone is talking about her too, you know? She's using all new personas now since the old ones were burned.

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3493.723 - 3507.812 Shannen Rossmiller

It's now fall of 2005, and while she keeps getting online threats, there weren't any more scares in person after that. On October 25th, she stumbled across a new post that caught her eye. She stared at it and wondered deeply about it.

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3508.593 - 3532.048 Shannen Rossmiller

In a Yahoo message group called Osama Bin Laden Crew, a new user had appeared, long-term only two, was spouting all this Islamic extremist rhetoric, and then announced that he had a big plan that he was working on, and needed help to carry it out. Just like Ryan, the message was written in broken English, posted on a mainly Arabic board.

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3532.829 - 3556.78 Shannen Rossmiller

She wondered if this could be a terrorist attack plan in the making, and wanted to know more. Long-term only, too, was American, and saying how furious he was that U.S. had troops in Afghanistan and Iraq. He hated the U.S. foreign policy and planned to disrupt it, forcing a mass recall of troops. Shannon read this, but did not engage.

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3557.82 - 3583.552 Shannen Rossmiller

This message board displayed IP addresses of users, and she saw that his IP traced back to a server at Assumption College in Bangkok, in Thailand. It was all just curious. Shannon read all this like a fox, quietly watching its prey. A few weeks later, long-term, only two was back. He was desperate for someone to respond to him.

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3583.932 - 3603.436 Shannen Rossmiller

For days, he had been posting to try to convince anyone reading this that his plan was a great opportunity, but he needed help. She was able to see the message headers of this post, and in there, buried in the header, was another name, Michael Reynolds. Okay, she felt strongly about this guy and needed to know more. This guy was talking about a big plan.

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3603.956 - 3623.407 Shannen Rossmiller

Was the plan to cause harm and death like what Ryan had planned? So she decided to act on this. This time, though, she can't act as Kasser since his name is burned. So she starts looking at all her personas. She remembers one of the earlier ones she created, Abu Zita. This one actually didn't get named in the court documents.

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3623.907 - 3639.723 Shannen Rossmiller

It wasn't used in the Ryan Anderson case at all, so she never mentioned it to anyone. It's clean. So she gets back into that account, and at this point, as years old on the forum, nice, easier to approach someone when your account is established versus having a freshly made one.

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3640.383 - 3659.521 Shannen Rossmiller

She also remembers this Abu Zita identity of hers was trying to connect with the Army of Righteous, a jihadist militant organization out of Pakistan. She even claimed at some point her identity was actually involved with some of the attacks that this group conducted. Her Arabic was better than ever now, too. At least to a non-native speaker, it was passable. Okay, cool. Yeah, this could work.

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3659.621 - 3682.822 Shannen Rossmiller

If she messages him from Abu Zita's account, Shannon was back to being in her full undercover mode. Shannon didn't want to directly engage with him, though. She knows the tricks. If you can somehow get him to message you first, it's much more effective than her messaging him first. So in the next few weeks, she gets active on the forum that Michael Reynolds was posting to.

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3683.162 - 3699.272 Shannen Rossmiller

She's posting as Abu Zita, saying things, trying to get Michael interested in. Michael notices her and starts to pick her out as someone who might be able to help him. He walks straight in her trap. He messaged her directly and told her he needed money to finance his plan.

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3716.538 - 3745.894 Shannen Rossmiller

Shanna was like, mm-hmm, yeah, go on. But meanwhile, she's looking at the email account logs to check what IP he's connecting to it with. Originally, he was coming in from Thailand, but now she sees he's connecting from Wilkes-Barre, Pennsylvania. She now had enough information to start building a dossier on him. Michael Curtis Reynolds, 47 years old, American, discharged from the U.S. Army.

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3746.414 - 3764.187 Shannen Rossmiller

He had several financial problems and a criminal record. Two years after graduating from high school in New York, he tried to blow up his parents' house. Oh, that's pretty extreme. He had an ex-wife, three kids, martial arts, weapons, and explosive training. This guy is kind of a loose wire and he could be a serious threat.

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3765.325 - 3783.036 Shannen Rossmiller

So Shannon wants to keep him on the hook to try to hear more about his plan, but he's reluctant to tell her the whole plan or any more details. So she kicks it up a notch. She tells him that she has contacts ready to mobilize across the U.S. and Pennsylvania and Georgia, and they have a lot of cash available. He's like, yeah, okay, good to know.

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3783.937 - 3813.752 Shannen Rossmiller

But she checks his IP again, and now he's connecting from Pocatello, Idaho. He was on the move. And she starts connecting the dots. Wait, he was in Thailand and then Pennsylvania, now Idaho? Idaho is one state over from Montana where she was. She starts to get paranoid. Is he coming for her? He had access to this email account, too, and could check the IP of where she was connecting from.

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3814.232 - 3839.414 Shannen Rossmiller

Did he see any connections from Conrad, Montana? That might immediately tip off that he's talking with Shannon Rossmiller, not Abu Zita. She triple-checks everything, her proxy servers, the email logs, all her OPSEC. It all seemed okay. At least she thinks so. She can't find any mistakes that would have given her identity away. She feels somewhat relieved. But why is he in Idaho?

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3840.214 - 3862.747 Shannen Rossmiller

She doubled down on him, told him again, look, there are some people on the move. They've got cash, but they're uninterested in giving you any money unless they know your plan first. So he opens up. He tells her his grand plan is to attack fuel production in the U.S. See, earlier that year in 2005, Hurricane Katrina hit land, and it was a massive storm.

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3863.027 - 3883.061 Shannen Rossmiller

Part of the destruction was that fuel production was knocked out for two days. We're talking 90% of oil production along the Gulf Coast was wiped out, resulting in gas prices hitting crazy levels. Michael Reynolds had watched over all this, and for him, he saw how vulnerable fuel production is in the U.S., and that's where he got his plan to recreate what Katrina did to the fuel supply.

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3884.061 - 3906.663 Shannen Rossmiller

But way bigger. He laid out the plan for her. He was going to blow up multiple production sites and the Alaskan pipeline, one of the world's largest oil pipelines. He explained that if he could do all this, there'd be no way to switch to any backup. Not easily. And the U.S. would come to a halt. Now, this Alaskan pipeline is massive, like really big. It runs through Alaska for 800 miles.

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3907.003 - 3929.898 Shannen Rossmiller

Michael's plan was to disrupt the nation's fuel for weeks. He wanted to cause riots to a scale high enough that the National Guard would be deployed to calm the civil unrest. Shannon was very concerned. but kept him talking. And he kept going. His plan got even more crazy. At the peak of the civil unrest, he was going to make a statement that all this happened because the U.S. has troops in Iraq.

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3930.398 - 3953.779 Shannen Rossmiller

And he thought the people would all collectively demand that the U.S. removes military from Iraq. He had a whole communication plan that he was going to give to the press about it all too, exposing the government and stuff. Shannon realized he was crazy, but also potentially very dangerous. His idea involved blowing up buses and trucks alongside the pipeline to cause as much havoc as possible.

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3954.68 - 3976.638 Shannen Rossmiller

Now he's hitting up Shannon, who he thinks is part of Al-Qaeda, for cash to pull it off. And he was so proud of his big plan and just thought it was awesome and well-crafted. Shannon doesn't hesitate. Soon as he admits all this, she rushes it all over to the FBI. He immediately became a person of interest to them. He was posing a big threat to the U.S.

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3977.198 - 3994.065 Shannen Rossmiller

Her FBI liaison, Mark, suggested she drafted a final message for Michael Reynolds before they swooped in. So Shannon does what the FBI says and tells Michael they'd give him half the money now and a half later, but he had to tell her everything. So Michael Reynolds agrees and tells her even more of the plan.

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3994.425 - 4011.861 Shannen Rossmiller

To begin with, he said he was in Idaho because he was checking out the Williams Natural Gas Refinery in Opal, Wyoming, which is a huge fuel production plant. And he had this place in mind to be his first target. He said it was much easier to hit than the Alaskan pipeline, which was his initial plan. And he said once he gets half the money, he'll reveal the rest of the plan.

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4012.601 - 4035.881 Shannen Rossmiller

She realized if this guy is traveling around the country checking out oil facilities, his plans are much more serious than she originally thought. The FBI told Shannon they were ready for the sting. They told her to tell him when to pick up the $40,000. She gives the details to Michael. The trap was set. The date was December 5th, 2005.

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4036.441 - 4058.442 Shannen Rossmiller

Michael Reynolds was still in Idaho and woke up in the Thunderbird Hotel in Pocatello, which is a two-star hotel. It was freezing out. Snow was on the ground. He was instructed to go down I-15 and just after mile marker 100 is a rest area and there will be a red bag waiting for him there. He gets in the car and drives.

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4059.084 - 4087.423 Shannen Rossmiller

He's anxious, excited, and nervous all at the same time, thinking about his plan. And the money, $40,000. He gets through town and out onto I-5. And the first mile marker he sees is 72. 28 more miles until he has his hands on the money. How exciting. He keeps driving. There's nothing in this area of Idaho. No forests or mountains in this area. It's pretty flat.

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4087.903 - 4111.573 Shannen Rossmiller

And the landscape just beckons you to gaze off far into the distance. Think big. It's a four-lane highway, nice easy drive. The road was clear, but everywhere else was white with snow still. He drives past Snake River, past some small towns, past some farmland. He arrives at mile marker 100, and he sees the rest area and pulls over. He was told to look for a red bag.

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4112.113 - 4130.721 Shannen Rossmiller

He gets out of his car and looks around. A few other semi-trucks around and cars are stopped there. He sees a picnic table and something red underneath it. He walks over. It's a red bag. This must be the bag with the cash. He goes to pick it up, but while he's focused on the bag, he didn't notice the FBI coming up behind him.

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4131.121 - 4150.279 Shannen Rossmiller

They surrounded him and threw him on the cold, snowy ground before he could realize what was happening. On his way to be questioned, he started talking. He insisted that he was only acting and that he wasn't actually going to blow up anything, but he was trying to get information on this Abu Zita guy to report him to the FBI.

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4150.68 - 4171.337 Shannen Rossmiller

Michael was insisting that he was the one working undercover and he was innocent and says, hey, go arrest Abu Zita. He's the real terrorist here. And Michael said he can prove it. Michael was held in jail until his trial date and was angry about everything. He actually wrote a letter to the judge. This guy was adamant about going home. He told the judge, just acquit him and call it a day.

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4171.777 - 4191.615 Shannen Rossmiller

But the judge didn't listen and set a trial date for July 2007, which is almost two years after his arrest. Shannon was called to testify at Michael's trial. She was expecting it and was more prepared this time around than during Ryan's trial. What she wasn't prepared for is how her body was going to test her during those days on the stand.

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4192.356 - 4216.172 Shannen Rossmiller

The night before, she flew to Scranton, Pennsylvania, where the case was being held. The night before, she felt pretty unwell. On the first day of testimony, she did well on the stand, but by day two, she could hardly walk. She was fatigued and vomiting, and she could see blood. Now she was getting scared. But she was determined to see through what she had gone there to do.

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4216.792 - 4234.701 Shannen Rossmiller

Mark, the FBI agent, was there to support her. She somehow managed another full day of testimony, including cross-examination by Michael's attorney. And when she was done, she immediately flew home and got out of there. But it just got worse from there. After arriving home, she just couldn't take this sickness anymore and went to the emergency room.

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4235.182 - 4255.534 Shannen Rossmiller

And the doctors found a bleeding ulcer and two kidney stones. Whoa, this was a lot to handle for her. But she was treated and went home to recover. And as she recovered, she knew she had to change how she worked. The thought of the trial must have caused so much stress and anxiety that it triggered all these health issues. It was too much.

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4257.045 - 4279.079 Shannen Rossmiller

During his trial, Michael took the stand in his own defense. He maintained his story that he was the one working undercover, but it didn't work. The jury just took 45 minutes to come back with guilty verdicts for five of the six counts against him. He was convicted of attempting to provide material support and resources to a foreign terrorist organization and possession of an explosive device.

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4279.919 - 4310.389 Shannen Rossmiller

Michael Reynolds was sentenced to 35 years in federal prison. And that drive through Idaho was the last time he had a taste of freedom. And I wonder if he's replayed that drive a thousand times in his head since then. Well, Shannon Rossmiller had two high-profile cases taken to court and both found guilty. The events of 9-11 somehow turned her into a citizen counter-terrorist, a cyber-spy.

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4310.95 - 4337.169 Shannen Rossmiller

She was doing her part to try to thwart another 9-11. And she did. Imagine if that guy blew up all those oil facilities and caused a national emergency. It was rewarding, for sure. But dang, the stress of it was really affecting her. July 2006 comes along. Shannon gets a job in the state attorney's office in Helena, about two hours away from her home in Conrad.

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4337.549 - 4355.769 Shannen Rossmiller

She was going back and forth between Helena and Conrad a lot. Randy and the kids were home in Conrad, and it was a Friday, and she was looking to go home to see them for the weekend. But the Conrad police department call her on the phone, and the officer tells her a crazy story. The kids are fine, Randy's fine, but something strange happened.

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4356.109 - 4379.03 Shannen Rossmiller

Last night at 10 p.m., someone called 911 and said there was an accident. Highway Patrol went to check it out. It was 25 miles north of Conrad, out on a remote gravel road up towards Canada. There was a Ryder rental truck that was nosed down in a ravine. The truck was mangled pretty badly, and it was all banged up and had been in a serious wreck. And there were four men in the truck.

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4379.55 - 4399.307 Shannen Rossmiller

All four had injuries and had to go to the hospital, but two were hurt pretty seriously. But at the hospital, they were refusing treatment, saying something about unclean hands. The cops questioned them. They say they're coming down from Canada. And the cops asked where they came in from Canada. And they said some back gravel road. It sounded like they didn't go through an official checkpoint.

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4399.767 - 4421.804 Shannen Rossmiller

Each of them had U.S. visas, but each of them were from different countries. And they were all wearing male chastity belts. It was all very weird. Cops looked through the truck and found GPS, gadgets, laptops, phones, tracking devices, extra batteries, tons of cables, keyboards, monitors, mice, lots of high-tech gear.

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4422.124 - 4448.639 Shannen Rossmiller

I think some antennas were in there, and there were also a few disassembled weapons in the truck. Yeah, like, all neatly packed in boxes. Shannon's like, okay, but what's any of this have to do with me, though? And the cop says the GPS in the truck was set to her home address, meaning they were likely on their way to her residence in Conrad when they crashed off the side of the road.

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4449.639 - 4471.607 Shannen Rossmiller

And they found her address and the courthouse address in one of their laptops. Of course, news like this is enough to make anyone's blood run cold. So instead of her heading home for the weekend as usual, Shannon's told to stay in Helena. The police offered to give her extra protection for a while. They offered to park a squad car outside her house for as long as she wants.

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4472.368 - 4495.044 Shannen Rossmiller

They didn't want to take any chances. Randy and the kids packed up and got out of town over to a family member's house so they could be safe. The cops questioned the men again. Now they were saying they were part of some traveling music show touring through Montana. The men were somehow let go or slipped away or something. It's not clear. But they vanished and were never seen from again.

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4496.457 - 4517.463 Shannen Rossmiller

After the Reynolds case, Shannon kept doing her undercover work online. But at this point, it was much less intense. For one, she simply sent the FBI information much sooner and then trained them on how to take over the conversations and find these terrorists online just like she was. She wanted to remove herself from the evidence chain so she would no longer have to testify in court proceedings.

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4517.983 - 4524.145 Shannen Rossmiller

And it worked. She didn't have any more cases that she needed to appear in, and the FBI was able to thwart more terrorist plots.

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4524.87 - 4547.007 Shannen Rossmiller

I've created 32 actual over the years primary characters identities online that at different times I'll spawn off other sub identities in order to continue with making the whole appearance of who I am, what I say I'm doing a little more real as it is in the whole virtual context that the internet provides.

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4547.848 - 4574.248 Shannen Rossmiller

Those identities have led to different prosecutions, but the interesting thing was the two individuals that were prosecuted here in the United States, the two high-profile cases, they were the result of those individuals stumbling into the Arabic forums, looking to make contact with al-Qaeda and Thankfully, I guess it was me that they were, that they, you know, they grabbed onto.

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4574.469 - 4581.734 Shannen Rossmiller

And I was able to rein them in and keep control of them up until, you know, the cases were turned over to the FBI.

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4582.054 - 4607.547 Shannen Rossmiller

In 2006, Shanna received the Middle East Forum American Hero Award. In March 2009, she was honored with the Congressional Medal of Honor Society's Above and Beyond Citizen Award from Montana. Sadly, Shannon died in November 2020. She had Graves' disease, which meant she had an overproduction of the thyroid hormone, and it caused all kinds of health problems. She was 50 years old.

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4608.388 - 4631.872 Shannen Rossmiller

Shannon Rossmiller was fearless about stepping into the shadows of the unknown. She was fueled by an unwavering resolve to make a difference in the world. a lone wolf, yet a guardian angel. She had an impressive personal life, but an extraordinary spirit that guided her through some wild online adventures. Her story is more than the sum of her deeds.

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4632.492 - 4654.138 Shannen Rossmiller

Who knows what lives she's saved and what those people went on to accomplish. A rural mom and municipal judge by day, but a brutal cyber counterterrorism spy by night, feeling just as comfortable wearing fake personas as she does with her real life. I think the world is still catching up to the significance of who Shannon was and what she accomplished.

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4654.878 - 4686.382 Shannen Rossmiller

and I hope she'll be an inspiration for how to blend bravery and love and justice and technology. Her story stretches beyond the horizon and outlives the setting sun. Shannon Ross Miller published a book about her journey called The Unexpected Patriot, How an Ordinary American Mother is Bringing Terrorists to Justice. I'll have a link to it and all my sources in the show notes.

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4686.942 - 4707.02 Shannen Rossmiller

A big thank you to Spycast for giving us permission to use the interview they conducted with Shannon back in 2011. Spycast is a podcast that interviews spies. You got to go check it out. You'll love it. This episode was created by me, the packet snacker, Jack Recyder. This episode was researched and written by the anxious algorithm, Fiona Guy. Our editor is the lucky logic bomb, Tristan Ledger.

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4707.34 - 4721.953 Shannen Rossmiller

Mixing done by Praximity Sound, and our intro music is done by the mysterious Breakmaster Cylinder. Why did the online spy go to art school? To learn how to draw conclusions from incomplete information. This is Darknet Diaries.

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