Stuart Cowder
👤 PersonPodcast Appearances
Sarah, there's a saying in our business, our number one competitor is the price of a new appliance.
Sarah, there's a saying in our business, our number one competitor is the price of a new appliance.
Sarah, there's a saying in our business, our number one competitor is the price of a new appliance.
I'm Mr. Appliance, New York City. I own the New York City franchises.
I'm Mr. Appliance, New York City. I own the New York City franchises.
I'm Mr. Appliance, New York City. I own the New York City franchises.
Congestion pricing. I mean, ridiculous things.
Congestion pricing. I mean, ridiculous things.
Congestion pricing. I mean, ridiculous things.
It was my nickname in college.
It was my nickname in college.
It was my nickname in college.
Okay. And what brand is it? Bosch.
Okay. And what brand is it? Bosch.
Okay. And what brand is it? Bosch.
All right. Knowing the brand is very important. And the reason for that is some brands make their units easier to repair than others.
All right. Knowing the brand is very important. And the reason for that is some brands make their units easier to repair than others.
All right. Knowing the brand is very important. And the reason for that is some brands make their units easier to repair than others.
They make the repair difficult. They put the replacement parts in difficult spots. They make it time consuming, hard to get to, hard to take apart. They just, they make it difficult as opposed to other companies that make repairs very easy.
They make the repair difficult. They put the replacement parts in difficult spots. They make it time consuming, hard to get to, hard to take apart. They just, they make it difficult as opposed to other companies that make repairs very easy.
They make the repair difficult. They put the replacement parts in difficult spots. They make it time consuming, hard to get to, hard to take apart. They just, they make it difficult as opposed to other companies that make repairs very easy.
Because the manufacturer doesn't want it.
Because the manufacturer doesn't want it.
Because the manufacturer doesn't want it.
No, no, Bosch is actually, their products are meant to be repaired. And that doesn't mean it's cost effective to repair them, but they're meant to be repaired. And that means Bosch will make parts for them for many years.
No, no, Bosch is actually, their products are meant to be repaired. And that doesn't mean it's cost effective to repair them, but they're meant to be repaired. And that means Bosch will make parts for them for many years.
No, no, Bosch is actually, their products are meant to be repaired. And that doesn't mean it's cost effective to repair them, but they're meant to be repaired. And that means Bosch will make parts for them for many years.
It's a very high skilled trade. Yeah. It takes a long time to learn it. And you're not just learning how to fix one appliance, you're learning how to fix all appliances.
It's a very high skilled trade. Yeah. It takes a long time to learn it. And you're not just learning how to fix one appliance, you're learning how to fix all appliances.
It's a very high skilled trade. Yeah. It takes a long time to learn it. And you're not just learning how to fix one appliance, you're learning how to fix all appliances.
That's just the way of the industry.
That's just the way of the industry.
That's just the way of the industry.
For us, it costs what it costs. And sometimes this is nothing you can do. The repair is more expensive than the appliance. Right. But a lot of times the customer still repairs it because it matches the kitchen. It has custom cabinetry. The new one is different. It's a different size. They'd have to call a carpenter.
For us, it costs what it costs. And sometimes this is nothing you can do. The repair is more expensive than the appliance. Right. But a lot of times the customer still repairs it because it matches the kitchen. It has custom cabinetry. The new one is different. It's a different size. They'd have to call a carpenter.
For us, it costs what it costs. And sometimes this is nothing you can do. The repair is more expensive than the appliance. Right. But a lot of times the customer still repairs it because it matches the kitchen. It has custom cabinetry. The new one is different. It's a different size. They'd have to call a carpenter.
We go with the high end appliances. If it was a $500 microwave, we wouldn't even come out. We'd tell you, go buy a new one.
We go with the high end appliances. If it was a $500 microwave, we wouldn't even come out. We'd tell you, go buy a new one.
We go with the high end appliances. If it was a $500 microwave, we wouldn't even come out. We'd tell you, go buy a new one.
I wouldn't even try. Right?
I wouldn't even try. Right?
I wouldn't even try. Right?