Nufar Gaspar

They have a deep-seated pride in their own system, and they often have a not-invented-here bias.

And that causes them to view any external tool with a lot of skepticism.

And it's not a sign of incompetence.

It's just a byproduct of their expertise.

And to be even more blunt, this is one of my favorite quotes coming from one of the interviews.

This is a strong, proud internal engineer basically telling their managers that they will not allow for vendor tools to come in and they will fight it till they die, basically.

And when you hear that, you know that that's not a technology problem.

That's a culture problem.

And you have to address that.

And, you know, top-down mandate and great attitudes, they are very, very important, but they are not enough.

And beyond just getting the employees on the right place and asking them to do everything and so on, you have to do something that is way more democratized.

And this is where the end comes in.

This is the network of champions and builders.

And, you know, a company-wide email from the CIO, that has probably a half-life of five minutes, give or take.

But if my peer shows me an amazing tool that they use day in and day out that gets them to do the job 10x faster, that's going to last forever because I'm going to do that.

The grassroots adoption, on the other hand, is also very good, but it's not enough.

So I want something in between.

I want you to formalize the grassroots and how to be intentional about deciding who gets to help their peers.

And I believe that there are two highly effective ways to do that.

The first, I want you to nominate and train internal AI champions.