Listener Testimonial 1

This is my example of sludge.

This is my example of sludge.

This is my example of sludge.

I've made 12 calls to the insurer, spoken with seven different people, and spent over 30 hours trying to understand their deductible accumulators. I have reconciled 17 pages of printouts against my own Excel spreadsheet and have identified $350 owed back from a provider due to a deductible recalculation in June. It really shouldn't be this difficult and time-consuming for any of us.

I've made 12 calls to the insurer, spoken with seven different people, and spent over 30 hours trying to understand their deductible accumulators. I have reconciled 17 pages of printouts against my own Excel spreadsheet and have identified $350 owed back from a provider due to a deductible recalculation in June. It really shouldn't be this difficult and time-consuming for any of us.

I've made 12 calls to the insurer, spoken with seven different people, and spent over 30 hours trying to understand their deductible accumulators. I have reconciled 17 pages of printouts against my own Excel spreadsheet and have identified $350 owed back from a provider due to a deductible recalculation in June. It really shouldn't be this difficult and time-consuming for any of us.