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Laura Wamsley

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NPR News Now

NPR News: 12-20-2024 6PM EST

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In the payment app Zelle's seven years of existence, customers of Bank of America, JPMorgan Chase, and Wells Fargo have lost more than $870 million due to a lack of fraud protections. That's according to the lawsuit from the Consumer Financial Protection Bureau against those three banks, which are also among the co-owners of Zelle's parent company.

NPR News Now

NPR News: 12-20-2024 6PM EST

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The bureau says the banks failed to implement effective safeguards, then failed to help customers who were defrauded. Here's CFPB Director Rohit Chopra.

NPR News Now

NPR News: 12-20-2024 6PM EST

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In a statement, Zell said the bureau's lawsuit is legally and factually flawed and says its timing, quote, appears to be driven by political factors. Laurel Wamsley, NPR News.