John R. Miles

Thanks for sharing that. And my kids are about the same age as yours. I have a son who is 26 and a daughter who's a senior in college. So I get this and I'm also close to my nieces and nephews. So I'm hearing the struggles that they're going through as Gen Alphas, which I thought the Gen Zs were going to be the end of this, but the parents

Thanks for sharing that. And my kids are about the same age as yours. I have a son who is 26 and a daughter who's a senior in college. So I get this and I'm also close to my nieces and nephews. So I'm hearing the struggles that they're going through as Gen Alphas, which I thought the Gen Zs were going to be the end of this, but the parents

Thanks for sharing that. And my kids are about the same age as yours. I have a son who is 26 and a daughter who's a senior in college. So I get this and I'm also close to my nieces and nephews. So I'm hearing the struggles that they're going through as Gen Alphas, which I thought the Gen Zs were going to be the end of this, but the parents

I guess the way I like to phrase it is if a child needs to feel like they matter and that they feel significant and that their values matter to the world, it gets most reinforced by the parents. But if the parents are checked out and they're disengaged and they're not feeling all of that, it's almost impossible for them to give it to the kids. And so you've got this loop now that's happening.

I guess the way I like to phrase it is if a child needs to feel like they matter and that they feel significant and that their values matter to the world, it gets most reinforced by the parents. But if the parents are checked out and they're disengaged and they're not feeling all of that, it's almost impossible for them to give it to the kids. And so you've got this loop now that's happening.

I guess the way I like to phrase it is if a child needs to feel like they matter and that they feel significant and that their values matter to the world, it gets most reinforced by the parents. But if the parents are checked out and they're disengaged and they're not feeling all of that, it's almost impossible for them to give it to the kids. And so you've got this loop now that's happening.

that we as a society just can't seem to break out of. And that's where a lot of my focus is going.

that we as a society just can't seem to break out of. And that's where a lot of my focus is going.

that we as a society just can't seem to break out of. And that's where a lot of my focus is going.

And I think that's such an important point, Cass, because that's the parenting philosophy that we used for the kids as well, because I'd much rather have them make a mistake before they're 18, where it doesn't really cost them too much. When you start making mistakes as an adult, it starts really costing you a lot.

And I think that's such an important point, Cass, because that's the parenting philosophy that we used for the kids as well, because I'd much rather have them make a mistake before they're 18, where it doesn't really cost them too much. When you start making mistakes as an adult, it starts really costing you a lot.

And I think that's such an important point, Cass, because that's the parenting philosophy that we used for the kids as well, because I'd much rather have them make a mistake before they're 18, where it doesn't really cost them too much. When you start making mistakes as an adult, it starts really costing you a lot.

So I want to go back to this journey with Salesforce because the story involves a lot of characters that I know personally and not as well as you do, but I know them. And so I love this story because You're at a point now where you are trying to hire a president to run the company and you shoot really big. You go for Susan St. Ledger, who at the time I think would have been like the EVP of sales.

So I want to go back to this journey with Salesforce because the story involves a lot of characters that I know personally and not as well as you do, but I know them. And so I love this story because You're at a point now where you are trying to hire a president to run the company and you shoot really big. You go for Susan St. Ledger, who at the time I think would have been like the EVP of sales.

So I want to go back to this journey with Salesforce because the story involves a lot of characters that I know personally and not as well as you do, but I know them. And so I love this story because You're at a point now where you are trying to hire a president to run the company and you shoot really big. You go for Susan St. Ledger, who at the time I think would have been like the EVP of sales.

And I had known her since she was a VP, but she was like Mark's right-hand person and she was climbing up the ladder very quickly. I guess there's two things I wanted to ask you. If you're a founder, how do you get the courage to ask big? Because Susan was a big ask. And then how did you convince her to come over would be the second part of the question.

And I had known her since she was a VP, but she was like Mark's right-hand person and she was climbing up the ladder very quickly. I guess there's two things I wanted to ask you. If you're a founder, how do you get the courage to ask big? Because Susan was a big ask. And then how did you convince her to come over would be the second part of the question.

And I had known her since she was a VP, but she was like Mark's right-hand person and she was climbing up the ladder very quickly. I guess there's two things I wanted to ask you. If you're a founder, how do you get the courage to ask big? Because Susan was a big ask. And then how did you convince her to come over would be the second part of the question.

Well, I think in the long run, it gave you a very trusted person when Salesforce or someone else was going to make the acquisition that you had brought in a really heavy hitter.

Well, I think in the long run, it gave you a very trusted person when Salesforce or someone else was going to make the acquisition that you had brought in a really heavy hitter.