Jeff Galak
Appearances
Hidden Brain
The Secret to Gift-Giving
This is Hidden Brain. I'm Shankar Vedantam. In The Gift of the Magi, a short story written by O. Henry and published in 1905, a young husband and wife each struggle privately with a dilemma. Christmas is coming, and neither has enough money to buy the other a gift. Della has only $1.87 saved up. Jim has almost nothing. You probably know how the story turns out.
Hidden Brain
The Secret to Gift-Giving
Absolutely. And one of the consequences of that is not only are you trying to give a gift at that point that's beneficial to the recipient, but you want to make sure that you're not one-upped. So an example of this in some of the work that I've done is if I give you a bottle of wine, a really well-liked bottle of wine, and it's going to make you happy.
Hidden Brain
The Secret to Gift-Giving
But another friend gave you two bottles of wine, I look terrible, right? I look like I'm a cheapskate because I didn't give you enough. And so I'm very motivated to not be put in that position. And so some of the work we've looked at says, you know, imagine if you had a scenario where you knew that this other person was going to give two bottles of wine.
Hidden Brain
The Secret to Gift-Giving
Would you spend more to say give three bottles of wine now? And people overwhelmingly say yes.
Hidden Brain
The Secret to Gift-Giving
So you mentioned a second ago that one of the hidden motivations of gift giving is that it can serve as a means to acquire social approval or status. Do recipients attach the same store by expensive gifts as gift givers do?
Hidden Brain
The Secret to Gift-Giving
Not nearly as much as you would think. So one of the big findings in this literature is that, for example, the cost of a gift is not nearly as predictive in terms of happiness of the recipient as people tend to think. And so that translates to the prestige of the gift as well as, you know, the store that you're buying it from.
Hidden Brain
The Secret to Gift-Giving
People think, you know, the more you spend, the happier the person's going to be. And the evidence on that is very thin.
Hidden Brain
The Secret to Gift-Giving
Have you ever received a particularly expensive gift that made you either anxious about reciprocation or just sort of befuddled about why such an expensive gift was purchased?
Hidden Brain
The Secret to Gift-Giving
I've received expensive gifts. I'm very fortunate in that way. But they've always been in contexts where reciprocation was not obvious. And this speaks to some of the norms that exist in gift giving that are very nuanced. So one thing that comes to mind is when my wife and I bought our new home, my parents actually bought us a retractable awning for our backyard. which is a really expensive gift.
Hidden Brain
The Secret to Gift-Giving
That's a multi-thousand dollar gift. It's not something that you would normally get. There was no expectation that I would reciprocate that to my parents, in part because there's a norm that exists, which is that gifting down generations is very different than gifting up generations. And so that was a wonderful gift. We use this all the time, especially in the summer.
Hidden Brain
The Secret to Gift-Giving
It provides a lot of shade, but there's really no expectation that I'm gonna spend $10,000 on my parents.
Hidden Brain
The Secret to Gift-Giving
So we talked a second ago about how gift giving can be a form of status seeking. And one of these forms of status seeking can involve giving socially conscious gifts that highlight the giver's commitment to a virtuous cause, such as gifts to charity made in the recipient's name.
Hidden Brain
The Secret to Gift-Giving
I want to play you a clip from the TV show Home Economics in which a character named Sarah chides her brother Connor for not prominently displaying the gifts that she has given him in the past.
Hidden Brain
The Secret to Gift-Giving
Jeff, what has research found about giving socially conscious presence?
Hidden Brain
The Secret to Gift-Giving
I'm reluctant to answer your question because I think socially conscious gifts are, for society, a wonderful thing. But the research is pretty clear on this, that recipients do not value them nearly as much as givers hope they would.
Hidden Brain
The Secret to Gift-Giving
So you could imagine scenarios where I might conceive of giving you a gift of value that, let's say $100 value that is socially conscious, like a donation to a preferred charity or a material good that you would actually enjoy. And then the question is, are people enjoying those to the same degree? And the answer is firmly no.
Hidden Brain
The Secret to Gift-Giving
They would much prefer receiving something that will be useful to them than necessarily useful to society.
Hidden Brain
The Secret to Gift-Giving
Gifts and gift-giving are as old as humanity itself. Over the centuries, humans have used gifts to express love, offer admiration, and obtain favors. New research identifies why the presents we offer for birthdays and holidays often miss their mark. How to Become a Better Gift Giver, this week on Hidden Brain.
Hidden Brain
The Secret to Gift-Giving
Yeah. So in lots of ways, I think what we've seen is that gift givers can sometimes prioritize themselves in the gifts they give. So they want the recipient to be wowed. They want the gift to be better than other gifts. They want to show off their status and prestige. We haven't yet talked about the highest form of such selfishness.
Hidden Brain
The Secret to Gift-Giving
And here's a clip to demonstrate it from The Simpsons in which Homer gives his wife Marge a bowling ball.
Hidden Brain
The Secret to Gift-Giving
Well, it's hard for me to judge since I've never bowled in my life.
Hidden Brain
The Secret to Gift-Giving
So the bowling ball is inscribed with Homer's name. And, you know, we laugh, Jeff, but we laugh because I think we all know how selfishness can sometimes be embedded in acts of seeming generosity.
Hidden Brain
The Secret to Gift-Giving
I think that's exactly right. I mean, I love that clip. It's just a wonderful example of such a perfectly selfish gift. And people do this. Now, I don't think they do it necessarily to the extent that The Simpsons is portraying, but there are more subtle ways to do this.
Hidden Brain
The Secret to Gift-Giving
So, for example, if I have a product and I'm considering giving you a similar product, but if, let's say, higher quality, a classic example might be, I have an older version of an iPhone and I'm considering buying you a newer version of an iPhone. I'm reluctant to do that because I don't want your iPhone to be nicer than mine.
Hidden Brain
The Secret to Gift-Giving
Even though you might very well use that phone well, it might be something you'll enjoy a lot. I'm not going to do that. It's a selfish decision because I don't want you one-upping me.
Hidden Brain
The Secret to Gift-Giving
Gift-giving is as old as humankind. But human nature being what it is, people aren't generous just because they are kind and caring. Generosity can sometimes be exercised in ways that are profoundly selfish. When we come back, techniques to be better and to give better gifts. You're listening to Hidden Brain. I'm Shankar Vedantam.
Hidden Brain
The Secret to Gift-Giving
Gifts and gift exchangers are supposed to be about generosity, kindness, and caring. But below the surface of these prosocial goals lie complex psychological forces. Many gift givers, consciously or unconsciously, prioritize their own needs over the preferences of recipients. At Carnegie Mellon University, Jeff Gallick studies the psychology of gift giving.
Hidden Brain
The Secret to Gift-Giving
He's found that in order to give good gifts, we need to get over ourselves. We need to start by really trying to see the world from the perspective of recipients. Jeff, there's something of a conundrum here. We've all been gift givers and we've all also been gift receivers as well.
Hidden Brain
The Secret to Gift-Giving
So we know what it's like to receive a bad gift or a gift that's principally designed to stroke the egos of gift givers. And yet the moment we become gift givers, many of us forget the lessons that we have learned. Why do you think that happens?
Hidden Brain
The Secret to Gift-Giving
It's really difficult to learn in large part because when we're in the role of a gift giver or the role of a gift recipient, we don't spontaneously choose to take the other perspective. This is a form of what we call focalism.
Hidden Brain
The Secret to Gift-Giving
We focus on the experience that we're in and we kind of neglect the alternative experience that might be out there, which would be the other perspective, the recipient or the giver. And so it's very hard to do that. And it's also a little bit disingenuous, I think, of me to just say, hey, everybody should be better because I have the luxury of running experiments.
Hidden Brain
The Secret to Gift-Giving
I can learn what good practices are because I have random assignment as an experimenter. I have the ability to observe multiple worlds basically simultaneously, the case where someone is a giver and the case that someone is a receiver. You and I living in the real world as givers and receivers experience We can't possibly have the opposite experience, right?
Hidden Brain
The Secret to Gift-Giving
If I give a gift, I cannot simultaneously operate as a recipient with all the same constraints around me. It's just not, it's impossible. And so learning under that environment is very challenging because we're constantly being reinforced with whatever conceptions we have as a giver when we're in a giver state and the same when we're in a recipient state.
Hidden Brain
The Secret to Gift-Giving
I'm wondering how social norms might also exacerbate this problem, Jeff. When you received a tub of popcorn from your relative, the social norms told you, be polite, thank your relative. And so you thank the relative, and the relative presumably goes away thinking, boy, I came up with a really clever gift.
Hidden Brain
The Secret to Gift-Giving
Instead of you telling the relative the truth, which is, I have absolutely no idea why you gave this to me. Is the constraints that we have in terms of the way we talk about gifts one of the reasons in some ways that we don't learn what recipients actually like?
Hidden Brain
The Secret to Gift-Giving
I think that's absolutely correct. Giving good feedback is a wonderful thing to do in many, many contexts. And there is a social taboo against giving proper feedback, meaning honest feedback, especially in the case where a gift fails. We're quick to tell somebody that we love their gifts, and that's great. We should reinforce those experiences.
Hidden Brain
The Secret to Gift-Giving
But we should also make sure that we tell people that the gift they gave is not ideal. The difficulty with that is that you're challenging a very established goal of gift giving, which is to make the other person happy. And if I now come back and I tell you, actually, you failed. You didn't make me happy. I'm really potentially insulting you. And so we're very reluctant to do that as a society.
Hidden Brain
The Secret to Gift-Giving
Yeah. So your research has identified ways that we can get outside ourselves and perhaps get closer to what recipients are looking for. And perhaps the first insight is to scale back our impulse to show that we can not only read the minds of gift recipients, but that we know things that they want that even they didn't know they wanted.
Hidden Brain
The Secret to Gift-Giving
In a perfect world, I would be able to look into your brain and find out what you're looking for, what you would hope to receive, and then I execute on that. Of course, we don't live in that world, right? I can't do that.
Hidden Brain
The Secret to Gift-Giving
And so as soon as I realize that that's not possible, the next best thing is just to talk to you and understand what your preferences are and to avoid some of the mistakes that we make by mismatching between what it is you want and what it is I think you want. If we can do that, it's not quite mind reading, but it's as close, I think, as we can get.
Hidden Brain
The Secret to Gift-Giving
I remember we talked some time ago with psychologist Tessa West at NYU, and she studies how we read other people's minds. And her conclusion was really identical to yours, which is the best way to find out what's happening in someone else's mind is to ask them.
Hidden Brain
The Secret to Gift-Giving
All of us know what it's like to get a great gift, the kind we receive with pleasure and that we remember for a long, long time afterwards. All of us also remember, well, the other kind of gift, the board game that doesn't interest us, the dashed-off last-minute bauble, the inappropriate item of clothing.
Hidden Brain
The Secret to Gift-Giving
I mean, I couldn't agree more. And I think, again, it speaks to the social norms that exist. We've built into our society, at least in our culture, this belief that if I ask you what you want, I've undermined the entire gift-giving enterprise. And I think that's a just catastrophic mistake that we're making.
Hidden Brain
The Secret to Gift-Giving
Because all we're doing at that point is saying, I'm going to do my best to guess what you want. And more often than not, we get it wrong.
Hidden Brain
The Secret to Gift-Giving
And then you have the obligation to tell me you like it, regardless of whether you do or not.
Hidden Brain
The Secret to Gift-Giving
I understand that you and your wife have developed a method for acting on this research finding. What do you do, Jeff?
Hidden Brain
The Secret to Gift-Giving
Yeah, so my wife is also a social scientist, and so we're really good about trying to implement some of these things when we can. And the way that we've set up gift giving in our family, at least between my wife and myself, is that we have a Google Docs sheet that we share between the two of us.
Hidden Brain
The Secret to Gift-Giving
And whenever one of us has a desire for an item of some sort that kind of exceeds some minimum expense, we put it on there as a potential gift that we would love to receive at some point.
Hidden Brain
The Secret to Gift-Giving
And what's nice about that is when it's time for me to fulfill my obligation to say give my wife a birthday present, I'm not racking my brain trying to figure out what one of a thousand possibilities would make her happy. She's already told me what's going to make her happy by having this list.
Hidden Brain
The Secret to Gift-Giving
And one of the nice benefits of the list beyond just knowing what she wants is it still maintains an element of surprise. Except the surprise doesn't come in the form of the object, it comes in the form of the timing of the object itself. So she might know that she wants item X, but she's not going to know that I'm going to give it to her on that particular birthday.
Hidden Brain
The Secret to Gift-Giving
And so I get the benefit of being what, you know, what appears to be a thoughtful gift giver. And I get to be a little bit surprising because she doesn't know when she's going to get it. And she gets something that she genuinely wants. So everybody wins in that context. And it's been working for us for 12 years now of our marriage. And we'll keep going as long as we can.
Hidden Brain
The Secret to Gift-Giving
Have you found that when you get a gift that you have put on this Google Doc, this shared Google Doc, that in some ways you're less enthused about it than if the gift was something that you hadn't thought about, that your wife somehow stumbled on by accident?
Hidden Brain
The Secret to Gift-Giving
No, quite the opposite. I'm always overjoyed when I get exactly what it is that I want. And maybe that's a function of my personality. I'm very particular when it comes to things. I want that model and that version with that feature set for whatever it is that I'm dealing with. And it would be ridiculous for me to expect anyone to know what those idiosyncratic preferences would be.
Hidden Brain
The Secret to Gift-Giving
And so I want to provide that to her. I want to be able to tell her, if you're going to get me something in this product category, that's the one I want, not the other options. They're going to make me unhappy because now I'm stuck with those. Because I can't go and replace them with the one I actually want because that would probably make my wife really upset if I did that.
Hidden Brain
The Secret to Gift-Giving
Yeah. Have you had a gift that you put on this sort of internal registry, I guess, that you really loved?
Hidden Brain
The Secret to Gift-Giving
So I would say the best gift that I've received in a long time is a gift that my wife gave me several years ago. I'm really into coffee, and she gave me a pretty fancy espresso machine. And again, it hit every mark. It is something that I explicitly wanted. It was the exact model of the thing that I wanted. It's something that I use every single day, multiple times every day, in fact.
Hidden Brain
The Secret to Gift-Giving
It brings me a ton of joy because it makes great coffee. And on top of everything, every single time I use it, I am genuinely reminded of her and of the generosity that she had in giving me that gift. And so it is not in any way undermining the quality of the gift. It's doing the exact opposite.
Hidden Brain
The Secret to Gift-Giving
At Carnegie Mellon University, Jeff Gallach has spent a lot of time thinking about gifts and gift-giving. He has learned a lot about bad gifts. Jeff Gallach, welcome to Hidden Brain. Thank you for having me. Jeff, I understand that growing up as an American with Jewish-Ukrainian roots, your family put on a big celebration on New Year's Day every year.
Hidden Brain
The Secret to Gift-Giving
I understand there's also been research on the relative value of gifts that involve material things and gifts involving experiences. Tell me a little bit about this research, Jeff.
Hidden Brain
The Secret to Gift-Giving
Yeah, there's been a fair bit of work in psychology generally looking at the difference between experiences and material possessions just outside of the world of gift giving. And what you tend to find in that work is that all else being equal, if you fix things on price, experiences tend to bring more joy to people. And that plays out exactly in gift giving as well.
Hidden Brain
The Secret to Gift-Giving
The challenge, though, is that gift givers don't understand and appreciate this. So gift givers prefer to give material possessions over experiences, again, all else being equal, but recipients prefer the opposite. And so there's this disconnect where you'd be much better off giving an experiential gift most of the time, and recipients would be much happier with that.
Hidden Brain
The Secret to Gift-Giving
But gift givers, again, just like the other examples, they fail to learn that this is something that's valuable.
Hidden Brain
The Secret to Gift-Giving
I wonder if this partly stems from the problem we discussed earlier, which is that givers really care about the wow factor in gifts. And so if you hand someone tickets to a concert, for example, the wow might come when the person goes to the concert, not at the point at which the tickets are given. Whereas if you give something that's a really big, gaudy gift,
Hidden Brain
The Secret to Gift-Giving
that can be wrapped in lots of paper, then the wow factor is sort of much sharper at the point at which the gift is being given. Do you think that's connected?
Hidden Brain
The Secret to Gift-Giving
I think that's probably part of what's going on there. I think what you wind up finding in an experience is that two things can happen. One is... The experience brings people closer together, but like you point out, that might be later on in time, so it doesn't really manifest in the moment.
Hidden Brain
The Secret to Gift-Giving
But then even when it's not bringing people together, like if I give you tickets to a show that I don't plan to go with you to, that still has more utility and more value for you. So yes, I agree completely. You're failing to put a smile on the person's face at the moment of exchange, but you're potentially providing a very valuable experience down the road.
Hidden Brain
The Secret to Gift-Giving
Have you put this advice to life in your own life? Do you tend to give more experiential gifts now?
Hidden Brain
The Secret to Gift-Giving
Almost exclusively. Yeah. I mean, with the exception of my kids who just want more toys, I almost exclusively do gifts. So my wife, her and I, our anniversary is coming up and we collectively decided that rather than exchange material gifts, we're going to take a day off of work and spend the day at a nice spa getting massages and then have a really nice dinner afterwards.
Hidden Brain
The Secret to Gift-Giving
And both of us cannot wait to do that. There's no reservation about not receiving something physical or tangible. We really prefer that. And I try to live that as much as I can.
Hidden Brain
The Secret to Gift-Giving
Have you tried to communicate to other people, like your parents, that you actually prefer experiential gifts rather than material gifts?
Hidden Brain
The Secret to Gift-Giving
Very much so. So my parents were a tough nut to crack. They like giving material possessions. But eventually I've convinced them. And the best gift that they continuously give me is the gift of babysitting. So my parents don't live in the same city as us. They come in every once in a while to see their grandkids.
Hidden Brain
The Secret to Gift-Giving
And they've now been offering more than anything else as a gift for a birthday or something else to watch the kids for a couple of days to let me and my wife go off and travel somewhere. And that's... There's really nothing better that I could possibly have that would be a possession than that gift. So I'm so grateful for it.
Hidden Brain
The Secret to Gift-Giving
I understand that givers often avoid presents that have sentimental value because these presents seem less impressive than something that costs a lot of money. How do sentimental gifts sit with recipients, Jeff?
Hidden Brain
The Secret to Gift-Giving
Can you tell me what that gathering was like when you were a small child?
Hidden Brain
The Secret to Gift-Giving
Yeah, so sentimental gifts are gifts that recipients love to have. Because again, if you think about what the function of a gift could be, it is to bring people together. And a gift that has sentimental value, so imagine a photograph of a time that you spent with a friend, or even something as rudimentary as a token, like a shell that you picked up on a beach after walking with somebody down it.
Hidden Brain
The Secret to Gift-Giving
as a gift. They have very little material value, right, from a dollar perspective, but they're so special and they act as such a reminder of the relationship that they're very valuable to recipients. Unfortunately, much like some of these other examples, gift givers get that wrong. And part of that is gift givers tend to be risk averse when they give gifts.
Hidden Brain
The Secret to Gift-Giving
So we had this tradition where our immediate family, as well as some close friends, would all gather. And there was a tradition of exchanging gifts. These were typically not your major Christmas-sized gifts, but something minimal that would just kind of fulfill the needs that people have for this kind of gift-giving exchange. That was basically the nature of it.
Hidden Brain
The Secret to Gift-Giving
And so if I know for a fact that if I get you a jersey from a football player that you're a big fan of, I know you're going to like that.
Hidden Brain
The Secret to Gift-Giving
And so I'm more likely to give you that low-risk gift than the high-risk sentimental gift where I'm just not sure if that's going to be enjoyable, even though what we find in research is that those sentimental gifts are very, very well received, often much more so than the sure thing.
Hidden Brain
The Secret to Gift-Giving
I understand you once took a trip to Antarctica with your wife, and she gave you a wonderful gift afterwards. Tell me about it, Jeff.
Hidden Brain
The Secret to Gift-Giving
So this was our baby moon, I think people call it. So this is the last big trip that we took before we had our first child. And upon returning, I had no expectation of this at all, but she got me this beautiful poster, which was handcrafted by an artisan. that says, I love you from here to Antarctica. And the lettering is made up of all the places that we visited on that trip.
Hidden Brain
The Secret to Gift-Giving
And so the trip was, you know, it's a trip of a lifetime. It's an absolutely incredible trip to go on. And it has made all the more special that I shared it with my wife. And now I have this amazing memento that I look at. It's hanging up very prominently in our home. And every time I pass it and I notice it, it's a reminder of that wonderful experience and the relationship that I have with her.
Hidden Brain
The Secret to Gift-Giving
So the cost of that was probably very low. I mean, I have to imagine it was $50 or so. But the meaningfulness of it is off the charts.
Hidden Brain
The Secret to Gift-Giving
I understand that you have also reciprocated and given your wife sentimental gifts?
Hidden Brain
The Secret to Gift-Giving
Absolutely. So one that comes to mind is when our daughter was born, it was our first child, I had an artisan craft a necklace with three pendants on it, and each pendant had one of our names on it. So it was kind of to signify our family. And again, it wasn't the most valuable gift from a monetary perspective, but my wife really cherished it. And then when our son was born a few years later,
Hidden Brain
The Secret to Gift-Giving
I had the same artisan craft a fourth pendant with his name on it. And so now she has this necklace commemorating our family. And I know that she loves that necklace quite a bit. And again, it's not because it's got fancy diamonds or rubies in it or anything like that. Far from it. It's a pretty plain necklace. But the sentiment is so very strong.
Hidden Brain
The Secret to Gift-Giving
One of the important conventions in gift-giving is that we often give gifts on important occasions, birthdays, Christmas, Valentine's Day. Tell me what research has found about breaking those conventions and giving gifts at other times of the year.
Hidden Brain
The Secret to Gift-Giving
Yeah, this is probably my all-time favorite and largest recommendation that I can give to anyone listening to this program, which is that if you're going to give a gift, do it, what I like to say, on a random Tuesday. The value that people get when they receive gifts on non-occasions, so not your birthday, not Christmas, not some other holiday, that value is so much higher on a random Tuesday.
Hidden Brain
The Secret to Gift-Giving
And that is because they have no expectations. On a birthday, you know that the people around you are probably going to get you gifts. And so your expectations are actually reasonably high for the quality of that gift to meet or exceed those expectations. But on a random Tuesday, you're just going through your day enjoying your life. There's no expectation of anything.
Hidden Brain
The Secret to Gift-Giving
And so if someone who cares about you gives you a gift, even a very low value one from a monetary perspective, you beam. And you could imagine it's not that hard to think about examples of this. Receiving flowers on a birthday is great. Receiving flowers on a Valentine's Day, that's great too. But receiving flowers from a partner on a random Tuesday, that's amazing.
Hidden Brain
The Secret to Gift-Giving
Got it. So you were around 10 years old at the time. And on one of these occasions, you were presented with a New Year's gift by one of your relatives. What was the gift? And paint a picture for me of the moment when you received it.
Hidden Brain
The Secret to Gift-Giving
That is an opportunity to show that person you care about them, not just when you're supposed to care about them on the days we've been told to care, but all the time. And so we find that the utility and the value that receivers get on these non-occasion gifts is just much, much higher than it is for gifts that they receive for special occasions.
Hidden Brain
The Secret to Gift-Giving
I suppose that one of the implications of this is that when you have an impulse of generosity towards someone, instead of saying, you know, oh, this is a good idea, I'm going to save it for their next birthday, is just to give them the gift right away.
Hidden Brain
The Secret to Gift-Giving
I think that's exactly right. Now, I think there are probably constraints around that. Some things are just not financially feasible. But that's the beauty of these non-occasion gifts. It does not take a lot of money to make somebody happy because, again, their expectations at that moment are zero, right?
Hidden Brain
The Secret to Gift-Giving
And so even a token gift worth a few dollars can mean a tremendous amount and often even more than a comparably expensive gift on an occasion.
Hidden Brain
The Secret to Gift-Giving
I understand that you yourself were given an unexpected gift by a running buddy. Tell me that story, Jeff.
Hidden Brain
The Secret to Gift-Giving
Friendships, new friendships, when you're an adult are difficult. I'm sure I'm not the only person who thinks that. And so when you find somebody who you connect with, I think it's really important to foster that relationship. And I don't think I realized that quite as much until this particular friend. I was socializing with him at an event that had nothing to do with my birthday.
Hidden Brain
The Secret to Gift-Giving
I don't like to make a big deal out of that. And he learned spontaneously that it happened to be my birthday. And he gave me a survival ax. What is a survival ax? Imagine like a hand axe, but you could unscrew the bottom and it has a compass in it and some paracord and you can convert it into a shovel.
Hidden Brain
The Secret to Gift-Giving
Yeah, so I'm roughly 10 years old. And as you can imagine, as a child, receiving gifts is a lot of fun, right? And getting new things is always joyous. And everybody's going around handing out their gifts one at a time. And I do remember distinctly this family member, this was a distant family member, giving me a pretty large item, which is already exciting.
Hidden Brain
The Secret to Gift-Giving
And it's the kind of thing where if you were stuck in the middle of a zombie apocalypse, I guess you could survive with it. I mean, I... I mean, he knows I'm an outdoorsy person. He knows I enjoy camping. So I guess it's not completely out of context there. But I had no expectation of anything. And so he gave me this gift, I think, in part because he cared about me. And that's great.
Hidden Brain
The Secret to Gift-Giving
But in part, probably strategically, because it is a way to, in fact, create connection with somebody. And again, the reason that gift landed so well, with me at least, is because I didn't expect it. If this was a birthday party that I had invited him to, I would expect him to have a gift perhaps, right? As many birthday parties do. But this was just a random day that happened to be my birthday.
Hidden Brain
The Secret to Gift-Giving
And so he did that, I think, out of genuine generosity and genuine care for the relationship.
Hidden Brain
The Secret to Gift-Giving
So in many ways, Jeff, I think what I'm hearing is that being a good gift giver really means putting yourself second and putting the recipient first. And perhaps the ultimate form of selfless gift giving is the anonymous gift. I understand that you've been part of a rather unusual gift exchange for a number of years now. Can you tell me about it, Jeff?
Hidden Brain
The Secret to Gift-Giving
So the website Reddit, which is a popular social media platform, had for years now something called the Reddit Gift Exchange. And it started with an exchange around Christmas. This was the Secret Santa Gift Exchange. And it was quite an impressive feat.
Hidden Brain
The Secret to Gift-Giving
So at the height of it, I think they had millions of people logging into this platform, committing to give a gift to a random stranger who they didn't know much about for the holidays. And they would also then expect to receive a gift, though not from the same person. And it's usually done with very minimal information. There's a form that people fill out about their preferences and their desires.
Hidden Brain
The Secret to Gift-Giving
And I might tell you my age and my gender and maybe some of my hobbies and things of that sort. And there's also an expectation set about the expense that people should undertake. So if I remember correctly, the suggested spending amount was about $20 plus shipping. And it was wonderful. I did it for years. I never received a truly amazing gift, to be perfectly honest.
Hidden Brain
The Secret to Gift-Giving
They were all fairly mundane, but it was still really fun because it's this moment where a random stranger from somewhere else in the world is sending me something for no reason at all, right? There's no expectation of reciprocity. There's no expectation that I'll ever even really thank them other than in some anonymous fashion. And then they still continue giving the next year.
Hidden Brain
The Secret to Gift-Giving
I just think that's wonderful, right? I mean, people really aren't doing this out of obligation. They're doing this because it's just a nice thing to do around the holidays.
Hidden Brain
The Secret to Gift-Giving
I understand that you're a fan of the O. Henry short story, The Gift of the Magi. Yes. How does that story speak to your work, Jeff?
Hidden Brain
The Secret to Gift-Giving
So the story, put very simply, is that a husband and wife who don't have a lot of wealth are looking to give one another a holiday gift around the Christmas time. And what we know in the story is that the husband really loves his watch and the wife really loves her hair.
Hidden Brain
The Secret to Gift-Giving
We tend to think large items are going to be great. And upon unwrapping it, I found that it was a tin of popped popcorn. And I had absolutely no idea what to do with this. I mean, it was just the biggest letdown, right? As a kid, you want toys or candy or something that's going to make you have a lot of fun. And a tin of popcorn, it was just not anything remotely what I was expecting.
Hidden Brain
The Secret to Gift-Giving
And so in thinking about what gift to give to one another, the wife winds up cutting off her hair to sell it so that she can get a chain for her husband's watch, while the husband actually sells the watch to get a comb or a brush for the wife.
Hidden Brain
The Secret to Gift-Giving
And so the irony there, of course, is that neither one of them can use the gifts they gave, but it was truly a selfless decision to give away their prized possession so that their partner can actually have something valuable. And I think it's a wonderful sentiment. It speaks to a lot of people.
Hidden Brain
The Secret to Gift-Giving
In all seriousness, if the wife had asked the husband what he was hoping to receive and the husband had asked the wife the same, they wouldn't have been in a position of having two useless items at the end of this and losing their most precious possessions. And so this really speaks to a recommendation that I always give, which is just ask.
Hidden Brain
The Secret to Gift-Giving
If you just talk to another human being and ask them what it is that might make them happy in terms of a gift context, you're just almost always better off.
Hidden Brain
The Secret to Gift-Giving
Jeff Gallick is a marketing researcher at Carnegie Mellon University. Jeff, thank you so much for joining me today on Hidden Brain.
Hidden Brain
The Secret to Gift-Giving
Hidden Brain is produced by Hidden Brain Media. Our audio production team includes Annie Murphy-Paul, Kristen Wong, Laura Querell, Ryan Katz, Autumn Barnes, Andrew Chadwick and Nick Woodbury. Tara Boyle is our executive producer. I'm Hidden Brain's executive editor. If you're looking for a holiday gift for a fellow Hidden Brain fan in your life, we have two ideas to share with you.
Hidden Brain
The Secret to Gift-Giving
You can now give a gift subscription to Hidden Brain Plus. Just follow the link we've included in the show notes for today's episode. Or if material gifts are more your style, per our chat with Jeff Gallick, go to shop.hiddenbrain.org to find Hidden Brain t-shirts, mugs, stickers, and more. That site again is shop.hiddenbrain.org.
Hidden Brain
The Secret to Gift-Giving
From all of us at Hidden Brain, happy holidays, and we really appreciate your support. I'm Shankar Vedantham. See you soon.
Hidden Brain
The Secret to Gift-Giving
So to say I was disappointed is probably an understatement. I think I was a polite child and I said, thank you. And we moved on with our evening. But yeah, it was not exactly the perfect gift.
Hidden Brain
The Secret to Gift-Giving
I understand another time you got a key chain from some Caribbean island as one of these gifts.
Hidden Brain
The Secret to Gift-Giving
Della sells her beautiful long hair in order to buy Jim a fine chain for his watch, the most valuable thing he owns. Meanwhile, Jim sells his watch to pay for a set of expensive combs for Della's hair. Each gift negates the other. At the end of the story, O. Henry writes, the Magi, as you know, were wise men, wonderfully wise men, who brought gifts to the babe in the manger.
Hidden Brain
The Secret to Gift-Giving
That's right. It was a keychain that somebody picked up as a souvenir on some Caribbean adventure. And it was given to me in this New Year's context exchange, which just doesn't make any sense. I wasn't at that island. I was a 10-year-old who doesn't have any keys. I had no idea what I was supposed to be doing with this. But again, you say politely thank you and move on with the evening.
Hidden Brain
The Secret to Gift-Giving
So I understand that researchers have studied the effects that bad gifts have on receivers. When you receive that tub of popcorn from your relative, how did it make you feel towards the gift giver?
Hidden Brain
The Secret to Gift-Giving
Yeah, I mean, admittedly, as a child, I think my feelings were pretty thin. I don't think I had too many deep thoughts at that moment. But you can imagine very easily that when you receive a bad gift, what it shows is that somebody's not very thoughtful, right? They haven't considered what the recipient's experience is going to be like. I was pretty disappointed as a kid.
Hidden Brain
The Secret to Gift-Giving
You know, kids get over things quickly, and so I moved on with my life. But there's a version where that relationship isn't really benefited at all. And if anything, there's some real harm done, right? It's a signal... that you're not treating the person with respect and thoughtfulness.
Hidden Brain
The Secret to Gift-Giving
Now, a bad gift or a gift from someone you don't particularly like leaves you with some obligation to reciprocate. So now you don't just have a bad gift, you're left with the obligation to respond. Can you talk a moment about the role that obligation plays in gift giving and the effect it has on the relationships between people?
Hidden Brain
The Secret to Gift-Giving
Yeah, obligations are probably the single biggest reason that gifts are given in the first place, you know, for Christmas or for a birthday or an anniversary or a graduation. And when you get a gift, it feels like you absolutely have to return that gesture at an appropriate moment.
Hidden Brain
The Secret to Gift-Giving
It could be in that same gift exchange if it's a holiday season, or it might just be the next birthday that comes up for that person. And so doubling down on you received a bad gift you don't feel connected to that person at all because they've shown that they're not thoughtful. And now you have the burden of actually going out and getting them a gift, somebody who you probably don't care about.
Hidden Brain
The Secret to Gift-Giving
There's been some work looking at how bad gifts carry more than just psychological costs. They also carry economic costs. Back in 1993, the economist Joel Wolfogel published a famous paper called The Deadweight Loss of Christmas. What was the paper about, Jeff? Sure, it's a wonderful title too, right?
Hidden Brain
The Secret to Gift-Giving
It's so bleak. But the paper basically says that if I have $100 and I spend it on myself, the chance that I get myself something that's truly worth $100 to me is very high because I know my own preferences, right? I know what it is that I want. I know what would make me happy. But if you, Shankar, are going to get me a gift for that same price point,
Hidden Brain
The Secret to Gift-Giving
the chances of that matching my preferences are much lower because, well, you're not me. And so the likelihood that you're going to be able to, you know, drill into my head and figure out exactly what's going to make me happy is smaller. So there's a loss. But the utility is lower for me as the recipient because I'm getting something that's less enjoyable.
Hidden Brain
The Secret to Gift-Giving
Joel Wolfogel concluded in his paper that, quote, it's likely that receiving a gift will leave the recipient worse off than if she had made her own consumption choice with an equal amount of cash. I find that holiday gift-giving destroys between 10% and a third of the value of gifts.
Hidden Brain
The Secret to Gift-Giving
I asked Jeff if his experiences with bad gifts and the obligations they brought with them made him less inclined to be part of the gift-giving economy.
Hidden Brain
The Secret to Gift-Giving
Maybe this is a broader conversation, but I feel like gift giving as an enterprise in our society is really problematic, right? You think about the burden that it places on gift givers in terms of financial expenses, but they feel obligated to. They feel like they have to engage in this activity, even if it comes at the expense of their own financial well-being.
Hidden Brain
The Secret to Gift-Giving
And so it's very hard to justify these expenses. And yeah, I mean, I think to answer your question, I do often question my own involvement in the gift giving exchange.
Hidden Brain
The Secret to Gift-Giving
Do you believe that it's time to stop giving gifts altogether?
Hidden Brain
The Secret to Gift-Giving
I think it's time for us to rethink the way that we give gifts.
Hidden Brain
The Secret to Gift-Giving
When we come back, a better way forward. Understanding how to become a better gift giver. You're listening to Hidden Brain. I'm Shankar Vedantam.
Hidden Brain
The Secret to Gift-Giving
I'm Shankar Vedantam. When big holidays roll around, many of us find ourselves awash in bad gifts. We may smile and say thank you, but inside we ask, what made you think I would want something so hideous? At Carnegie Mellon University, Jeff Gallick studies the psychology of gift-giving.
Hidden Brain
The Secret to Gift-Giving
Jeff, many of us dream of giving the perfect gift, something that is surprising and meaningful that sends the recipient over the moon. I want to play you a clip of what the perfect gift-giving moment looks like in our fantasies.
Hidden Brain
The Secret to Gift-Giving
This is from the TV show The Big Bang Theory, where the character Penny, who works as a waitress at a restaurant, gives her neighbor Sheldon, who's a theoretical physicist and a huge Star Trek fan, a most unusual present.
Hidden Brain
The Secret to Gift-Giving
They invented the art of giving Christmas presents. Being wise, their gifts were no doubt wise ones, possibly bearing the privilege of exchange in case of duplication. And here I have lamely related to you the uneventful chronicle of two foolish children in a flat who most unwisely sacrificed for each other the greatest treasures of their house.
Hidden Brain
The Secret to Gift-Giving
To Sheldon. Live long and prosper. Leonard Nimoy. He came into the restaurant. Sorry the napkin's dirty. He wiped his mouth with it.
Hidden Brain
The Secret to Gift-Giving
I possess the DNA of Leonard Nimoy? So acquiring the DNA of Mr. Spock himself earned Penny the reaction we all look for when we give gifts. In reality, of course, things usually don't turn out like this. Jeff, you've studied how and why gift giving goes wrong. And one significant cause of bad gifts is that gift givers and gift receivers are focused on entirely different time frames.
Hidden Brain
The Secret to Gift-Giving
Gift givers overwhelmingly are focused on that moment of exchange. So in the clip that you just played, that moment that Sheldon opens up the gift and sees that it's from Leonard Nimoy, that is what gift givers are trying to optimize on. They're trying to say, how can I put the biggest smile on someone's face the moment that they open the gift and realize what it is that they have?
Hidden Brain
The Secret to Gift-Giving
To some extent, they're focused on that as well. But to a greater extent, they're also thinking about the experience of that gift over the ownership of the gift. So when you receive something in the moment, it might make you happy, but does it actually provide you value and utility and joy for the duration of owning whatever it is that you've received?
Hidden Brain
The Secret to Gift-Giving
And sometimes the things that bring you happiness in the moment are not the things that bring you happiness in the long term.
Hidden Brain
The Secret to Gift-Giving
So this fundamental difference in priorities, a focus on the immediate and the short term versus a focus on the long term, produces other mismatches. Tell us about the surprise factor, Jeff.
Hidden Brain
The Secret to Gift-Giving
The surprise is something that gift givers think is critical to a recipient. So when I give you a gift, I have this belief that you will only value that gift if you don't expect receiving it. And over and over again, we find that that is just not true. If you think about a choice that a gift giver has, they can either give something that they're pretty sure is going to be a successful gift.
Hidden Brain
The Secret to Gift-Giving
It's something that they know that the recipient is going to receive well because maybe they've told them in the past they like that category of products. But that's not surprising, right? If I tell you that I like baseball cards and you get me a pack of baseball cards, I mean, that's great. But, you know, I knew that you were going to get that for me because I've already expressed that preference.
Hidden Brain
The Secret to Gift-Giving
And so as a giver, you're reluctant to do that because it minimizes on some of that surprisingness. And so givers tend to think that making that surprising gesture is what drives a good gift. And that's just not true.
Hidden Brain
The Secret to Gift-Giving
Givers also seem to care a lot about how a gift is presented. Do recipients care as much?
Hidden Brain
The Secret to Gift-Giving
Again, to a much lesser extent. Certainly beautiful wrapping paper and a beautiful packaging will affect the immediate, but those get thrown out two seconds after somebody opens a gift, and so they're really not providing any long-term value.
Hidden Brain
The Secret to Gift-Giving
So it looks like gift seekers are seeking this wow factor. They care about the moment the gift is given, the surprise it produces, the reaction it elicits. Can you talk about the idea that one consequence of this has to do with our propensity to give gifts that are unusual, dramatic, and luxurious?
Hidden Brain
The Secret to Gift-Giving
This often plays out in things like wedding registries. So you have a couple getting married. They probably very thoughtfully consider the items that they need to start their life together. They put that information out there. They tell you, here are the things we want from the stores that we want them.
Hidden Brain
The Secret to Gift-Giving
And then somebody goes off registry and buys them some random junk that they have no need for because somehow that's going to be seen as more surprising and more special. And it's just so counter to what the couple is actually asking for it.
Hidden Brain
The Secret to Gift-Giving
One of your co-authors once wrote a paper titled, Sometimes It's Okay to Give a Blender. That's right. And I take it that recipients in general care less about the unusual and the glamorous.
Hidden Brain
The Secret to Gift-Giving
But in a last word to the wise of these days, let it be said that of all who give gifts, these two were the wisest. Of all who give and receive gifts, such as they are the wisest. Everywhere they are wisest. They are the magi. In other words, it's the thought that counts. That's a sweet idea, but is it true? Today on the show, modern psychology takes on an ancient problem.
Hidden Brain
The Secret to Gift-Giving
Again, it's not that they don't care about it at all, of course, but if it's glamorous, but it doesn't actually serve a purpose for someone, it's almost like a white elephant gift, like it's more of a burden than anything else.
Hidden Brain
The Secret to Gift-Giving
So isn't it interesting, Jeff, that in popular culture, when we have these gift-giving exchanges, givers often want to be seen as creative. Can you talk a little bit about this, that part of the motivation of the gift giver is to be seen as a creative gift giver?
Hidden Brain
The Secret to Gift-Giving
So this kind of speaks to the motivations that people have for giving gifts in the first place. I think a lot of people imagine that the reason gifts are exchanged is because we're trying to make other people happy. So if I give you a gift, I hope you have a joyous experience with it. And that's certainly part of the reason. But there are also very selfish reasons for giving a gift.
Hidden Brain
The Secret to Gift-Giving
One of them is about signaling who you are as a person and who you are as a gift giver, both to yourself and to everybody around. And so signaling that you're a creative gift giver is important because if I think I'm a creative person, then I want to reinforce that by making sure that I make choices that are creative, even at the expense of a recipient.
Hidden Brain
The Secret to Gift-Giving
And I want to make that signal, again, to myself, but also to other people around me because it's just part of my identity.
Hidden Brain
The Secret to Gift-Giving
So you could argue that the height of uncreativity, if you will, is to give the same gift over and over again. I understand researchers have actually studied how givers and recipients think of such gifts. What do they find, Jeff?
Hidden Brain
The Secret to Gift-Giving
Yeah, generally speaking, people don't like to do that, right? Because it minimizes the sense that they feel creative. So if I give you a gift, I'm less likely to give the exact same gift to another friend because it's going to make it seem like I'm less creative, right? Or even to the same friend. I mean, you wouldn't give me the same gift next year. Certainly right.
Hidden Brain
The Secret to Gift-Giving
Even if it was a great gift, right? So if I gave you a gift certificate to your favorite restaurant, I'm reluctant to do that again the next year, even though you'd probably really love that because there's a reason it's your favorite restaurant.
Hidden Brain
The Secret to Gift-Giving
So one of the things I think this conversation is highlighting for me, Jeff, is how gift giving can sometimes involve third parties, not just the giver and the recipient. I'm thinking about settings where other people can see the gift that I have given, maybe at a baby shower or at a wedding, for example.
Hidden Brain
The Secret to Gift-Giving
So now my audience is not just the recipient, but all the other people who are going to be watching and evaluating my gift, right? Yeah.