Frank Slootman

I'm a believer that feedback is a gift and it needs to be given frequently and as quickly to the situation as possible. And there are moments where I need it too and I've gotten it and I've made massive corrections on my behavior.

I'm a believer that feedback is a gift and it needs to be given frequently and as quickly to the situation as possible. And there are moments where I need it too and I've gotten it and I've made massive corrections on my behavior.

I'm a believer that feedback is a gift and it needs to be given frequently and as quickly to the situation as possible. And there are moments where I need it too and I've gotten it and I've made massive corrections on my behavior.

Okay, so my shit sandwich moment. Early days at Data Domain, I was really nervous about getting the product deployed and getting a couple of good experiences going. And we had a proof of value running at a very, very large national lab in the Bay Area. And the product was not working the way it was supposed to work. In fact, it was a disaster.

Okay, so my shit sandwich moment. Early days at Data Domain, I was really nervous about getting the product deployed and getting a couple of good experiences going. And we had a proof of value running at a very, very large national lab in the Bay Area. And the product was not working the way it was supposed to work. In fact, it was a disaster.

Okay, so my shit sandwich moment. Early days at Data Domain, I was really nervous about getting the product deployed and getting a couple of good experiences going. And we had a proof of value running at a very, very large national lab in the Bay Area. And the product was not working the way it was supposed to work. In fact, it was a disaster.

And I'd come from big companies where responsiveness between sales and engineering was slow. In my old company, big company mentality, I sent an email and I sent it with about enough flames on it that would catch a mountainside on fire. And I sent it and copied Frank Slootman, thinking that Frank's going to have my back and he's going to force them to go pay attention to me. And I was like, okay.

And I'd come from big companies where responsiveness between sales and engineering was slow. In my old company, big company mentality, I sent an email and I sent it with about enough flames on it that would catch a mountainside on fire. And I sent it and copied Frank Slootman, thinking that Frank's going to have my back and he's going to force them to go pay attention to me. And I was like, okay.

And I'd come from big companies where responsiveness between sales and engineering was slow. In my old company, big company mentality, I sent an email and I sent it with about enough flames on it that would catch a mountainside on fire. And I sent it and copied Frank Slootman, thinking that Frank's going to have my back and he's going to force them to go pay attention to me. And I was like, okay.

Frank comes marching down to my office, closes the door. And I thought he was going to say, what can I do to help you? Instead, he said, if I ever see another fucking email like that, that'll be the last email you send here. And he goes, these people have been building this product for three years before we showed up. Give them the chance to be successful. Get up out of your chair. Go talk to them.

Frank comes marching down to my office, closes the door. And I thought he was going to say, what can I do to help you? Instead, he said, if I ever see another fucking email like that, that'll be the last email you send here. And he goes, these people have been building this product for three years before we showed up. Give them the chance to be successful. Get up out of your chair. Go talk to them.

Frank comes marching down to my office, closes the door. And I thought he was going to say, what can I do to help you? Instead, he said, if I ever see another fucking email like that, that'll be the last email you send here. And he goes, these people have been building this product for three years before we showed up. Give them the chance to be successful. Get up out of your chair. Go talk to them.

Ask them to go visit the customer with you. Solve the problem. I immediately went over to all those people, apologized, brought them donuts and other things the next day, trying to rebuild trust because I just broke trust. And I should approach it from a human perspective. I need help. Can you help me? Within three days, we got that thing working, flying colors, sold a bit.

Ask them to go visit the customer with you. Solve the problem. I immediately went over to all those people, apologized, brought them donuts and other things the next day, trying to rebuild trust because I just broke trust. And I should approach it from a human perspective. I need help. Can you help me? Within three days, we got that thing working, flying colors, sold a bit.

Ask them to go visit the customer with you. Solve the problem. I immediately went over to all those people, apologized, brought them donuts and other things the next day, trying to rebuild trust because I just broke trust. And I should approach it from a human perspective. I need help. Can you help me? Within three days, we got that thing working, flying colors, sold a bit.

The biggest deal we ever did in the company's history, we learned a lot together because the feedback was so instantaneous. It allowed me to fix something that I could have created a mortal sin around. And I tell people all the time, go first person in conversation. Don't send email. Talk to people, pick up the phone, go meet them.

The biggest deal we ever did in the company's history, we learned a lot together because the feedback was so instantaneous. It allowed me to fix something that I could have created a mortal sin around. And I tell people all the time, go first person in conversation. Don't send email. Talk to people, pick up the phone, go meet them.

The biggest deal we ever did in the company's history, we learned a lot together because the feedback was so instantaneous. It allowed me to fix something that I could have created a mortal sin around. And I tell people all the time, go first person in conversation. Don't send email. Talk to people, pick up the phone, go meet them.

If it means flying across the world to go have that conversation, better do it that way than having an email. When Sluterman's pissed, is everyone scared? It's not a pretty thing. When I'm pissed, everybody's scared. I mean, we, I mean.

If it means flying across the world to go have that conversation, better do it that way than having an email. When Sluterman's pissed, is everyone scared? It's not a pretty thing. When I'm pissed, everybody's scared. I mean, we, I mean.