Frank Slootman

Most customer success organizations come at it with, hey, I need this many people for this many accounts or for this much revenue. In every organization, I think, how do I become more efficient over time? And so every structure, I've got to drive efficiency. How many dollars per sales headcount am I driving?

Most customer success organizations come at it with, hey, I need this many people for this many accounts or for this much revenue. In every organization, I think, how do I become more efficient over time? And so every structure, I've got to drive efficiency. How many dollars per sales headcount am I driving?

How many dollars of revenue am I driving for every engineering resource, revenue in finance? So if I can't get efficiency, I'm not doing my job as a leader in a business.

How many dollars of revenue am I driving for every engineering resource, revenue in finance? So if I can't get efficiency, I'm not doing my job as a leader in a business.

How many dollars of revenue am I driving for every engineering resource, revenue in finance? So if I can't get efficiency, I'm not doing my job as a leader in a business.

My first response is probably because he doesn't know how to help them. I think everybody in life could always use a friend to talk to, could use an honest conversation. And there is a difference, by the way, between founder friendly and founder helpful. And I think I have to walk the line between what I call founder friendly.

My first response is probably because he doesn't know how to help them. I think everybody in life could always use a friend to talk to, could use an honest conversation. And there is a difference, by the way, between founder friendly and founder helpful. And I think I have to walk the line between what I call founder friendly.

My first response is probably because he doesn't know how to help them. I think everybody in life could always use a friend to talk to, could use an honest conversation. And there is a difference, by the way, between founder friendly and founder helpful. And I think I have to walk the line between what I call founder friendly.

I'm in your camp, but I'm going to also tell you the truth and I'm going to get you ready for what's coming. And sometimes that truth is hard to hear, but I got to be doing that. And you have to know as a person like me that your job is not to do it for somebody. Your job is to coach, guide, consult, be a mentor, almost like being a grandparent versus a parent.

I'm in your camp, but I'm going to also tell you the truth and I'm going to get you ready for what's coming. And sometimes that truth is hard to hear, but I got to be doing that. And you have to know as a person like me that your job is not to do it for somebody. Your job is to coach, guide, consult, be a mentor, almost like being a grandparent versus a parent.

I'm in your camp, but I'm going to also tell you the truth and I'm going to get you ready for what's coming. And sometimes that truth is hard to hear, but I got to be doing that. And you have to know as a person like me that your job is not to do it for somebody. Your job is to coach, guide, consult, be a mentor, almost like being a grandparent versus a parent.

What was the hardest thing about making the transition? Learning that I wasn't an expert. learning how to have a beginner's mindset on something, not get the accolades. I used to travel into London or Japan and there'd be a whole team of people waiting to meet me and fancy dinners and car service and all this other stuff. This is like, hey, you gotta start again at the beginning

What was the hardest thing about making the transition? Learning that I wasn't an expert. learning how to have a beginner's mindset on something, not get the accolades. I used to travel into London or Japan and there'd be a whole team of people waiting to meet me and fancy dinners and car service and all this other stuff. This is like, hey, you gotta start again at the beginning

What was the hardest thing about making the transition? Learning that I wasn't an expert. learning how to have a beginner's mindset on something, not get the accolades. I used to travel into London or Japan and there'd be a whole team of people waiting to meet me and fancy dinners and car service and all this other stuff. This is like, hey, you gotta start again at the beginning

add value figure out your value to those people and not come out with a massive ego i'm sure you know we have many mutual friends who are bluntly very powerful i'm sure you have many powerful people tell you advice on entering venture what advice did you get most of them said don't do it most of them said you're at the apex of your career you could go do a ceo job if you wanted to go be another president or cro every company under the sun wants to recruit you and to be clear everybody called

add value figure out your value to those people and not come out with a massive ego i'm sure you know we have many mutual friends who are bluntly very powerful i'm sure you have many powerful people tell you advice on entering venture what advice did you get most of them said don't do it most of them said you're at the apex of your career you could go do a ceo job if you wanted to go be another president or cro every company under the sun wants to recruit you and to be clear everybody called

add value figure out your value to those people and not come out with a massive ego i'm sure you know we have many mutual friends who are bluntly very powerful i'm sure you have many powerful people tell you advice on entering venture what advice did you get most of them said don't do it most of them said you're at the apex of your career you could go do a ceo job if you wanted to go be another president or cro every company under the sun wants to recruit you and to be clear everybody called

You name the top company in the valley, they all called me looking for me to join the companies. And it still happens today. I am making a conscious decision that at this point in my life, this is what I want to do. And I'm having a lot of fun doing it.

You name the top company in the valley, they all called me looking for me to join the companies. And it still happens today. I am making a conscious decision that at this point in my life, this is what I want to do. And I'm having a lot of fun doing it.

You name the top company in the valley, they all called me looking for me to join the companies. And it still happens today. I am making a conscious decision that at this point in my life, this is what I want to do. And I'm having a lot of fun doing it.