Fazal

Hello, hello, Jack. It's nice meeting you. Yeah, I'm excited to hear the story, but it sounds made up. I know. It's crazy, isn't it? Listen, I don't want my voice to be used if it's okay.

Hello, hello, Jack. It's nice meeting you. Yeah, I'm excited to hear the story, but it sounds made up. I know. It's crazy, isn't it? Listen, I don't want my voice to be used if it's okay.

Meet Fazal. Okay, some background about me. I'm from Pakistan, actually. I worked in a call center for eight years.

Meet Fazal. Okay, some background about me. I'm from Pakistan, actually. I worked in a call center for eight years.

There was a group of us. We were all friends working there. But we saw this other company had a whole bunch of openings for call center employees. Exact.

There was a group of us. We were all friends working there. But we saw this other company had a whole bunch of openings for call center employees. Exact.

They had tall buildings all over. Karachi, Islamabad, Lahore. And you know, they had one of the biggest transport fleets as well. So they were big and we were excited. They were like good money and opportunity. We were tired of our call centre anyway. So, you know, it was time.

They had tall buildings all over. Karachi, Islamabad, Lahore. And you know, they had one of the biggest transport fleets as well. So they were big and we were excited. They were like good money and opportunity. We were tired of our call centre anyway. So, you know, it was time.

We started working in their main hub in Karachi. Now, the way this call center would work is we would do customer support for whatever client we'd have. My first client was University in Manchester, England. And this was a little different than what I was used to.

We started working in their main hub in Karachi. Now, the way this call center would work is we would do customer support for whatever client we'd have. My first client was University in Manchester, England. And this was a little different than what I was used to.

But the commission was very small. And not many people would even call that were interested. So the pay for this university was not very good. But inside this call center was a leaderboard. In fact, it would show you this leaderboard every time you logged into the computer. You could see how much money everyone in the call center was making.

But the commission was very small. And not many people would even call that were interested. So the pay for this university was not very good. But inside this call center was a leaderboard. In fact, it would show you this leaderboard every time you logged into the computer. You could see how much money everyone in the call center was making.

And some people were making really great money, like insane amounts, hundreds of thousands. And you could see who their customers were, other universities. And they were very possessive of their clients. Like one day, another team was very busy and one of the calls rolled over to me. And that was for their university.

And some people were making really great money, like insane amounts, hundreds of thousands. And you could see who their customers were, other universities. And they were very possessive of their clients. Like one day, another team was very busy and one of the calls rolled over to me. And that was for their university.

I answered it and immediately someone came running over to me and said, no, no, no, no, transfer that call to me. We have this handled. So I never got a chance to get any good sales from other universities.

I answered it and immediately someone came running over to me and said, no, no, no, no, transfer that call to me. We have this handled. So I never got a chance to get any good sales from other universities.

They assigned this account to our whole group. It was strange. A few people on our team were webmasters, developers. A few were marketers. And then the rest of us were call center workers.

They assigned this account to our whole group. It was strange. A few people on our team were webmasters, developers. A few were marketers. And then the rest of us were call center workers.

They made this website in a couple of days. It looked really good. It looked just as good as any other fancy university out there. It had a list of courses you could take, a whole portal for students to log in and take classes remotely even. In fact, we had to do training so they could show us how to help students take their online courses.

They made this website in a couple of days. It looked really good. It looked just as good as any other fancy university out there. It had a list of courses you could take, a whole portal for students to log in and take classes remotely even. In fact, we had to do training so they could show us how to help students take their online courses.