Emma Grede

Like I'm looking at the 120% people, the people that are smashing it in the role that they're at now. before they're going to go anywhere else. So that's the first thing to say. But I don't think it's any, I, again, I hire much more for attitude over experience, right? I really want the people that come in with like a winning mentality, a figure it out mentality.

Like I'm looking at the 120% people, the people that are smashing it in the role that they're at now. before they're going to go anywhere else. So that's the first thing to say. But I don't think it's any, I, again, I hire much more for attitude over experience, right? I really want the people that come in with like a winning mentality, a figure it out mentality.

And also what I love is these people that have like an understanding of

And also what I love is these people that have like an understanding of

across the business it's like you are an amazing thoroughbred you know wholesale salesperson but you really want to learn ecom and you really want to learn about stores and you really have a good understanding what's happening planning and merchandising like you know in business leadership language they call them the t-shaped leaders but it's like that's what that's what I care about people that have an interest in the entirety of our business and they can see outside of the lane or the

across the business it's like you are an amazing thoroughbred you know wholesale salesperson but you really want to learn ecom and you really want to learn about stores and you really have a good understanding what's happening planning and merchandising like you know in business leadership language they call them the t-shaped leaders but it's like that's what that's what I care about people that have an interest in the entirety of our business and they can see outside of the lane or the

division that they work in. And so that becomes interesting to me. But to me, it's so much more mentality, energy, enthusiasm, attitude. I'm also one of the things that I think is massively overlooked. But a key thing now is flexibility, because I hire a lot of people that are in their 40s and 50s, right, for super senior jobs. executive leadership level roles.

division that they work in. And so that becomes interesting to me. But to me, it's so much more mentality, energy, enthusiasm, attitude. I'm also one of the things that I think is massively overlooked. But a key thing now is flexibility, because I hire a lot of people that are in their 40s and 50s, right, for super senior jobs. executive leadership level roles.

But if you come to me from a competitor and you believe that the only way to get from here to here is the way you've been doing it for the last 20 years, that's problematic to me. I need you to come both with the experience and a level of flexibility because technology means that the customer and the consumer experience is changing all the time.

But if you come to me from a competitor and you believe that the only way to get from here to here is the way you've been doing it for the last 20 years, that's problematic to me. I need you to come both with the experience and a level of flexibility because technology means that the customer and the consumer experience is changing all the time.

So that ability to say, I've got all of this knowledge, but I'm willing and ready to flex is like really important. So I need all those things. I need a lot, Stephen.

So that ability to say, I've got all of this knowledge, but I'm willing and ready to flex is like really important. So I need all those things. I need a lot, Stephen.

Very demanding.

Very demanding.

Oh, I've got a good one. So can you talk to me about work-life balance in this organisation? Sorry, babe. I'm leaving. Get out. Here's the thing. Work-life balance is your problem. Like, that's yours to figure out. Because the way we run organisations now is that no one misses a dentist appointment or a doctor's appointment or a haircut or...

Oh, I've got a good one. So can you talk to me about work-life balance in this organisation? Sorry, babe. I'm leaving. Get out. Here's the thing. Work-life balance is your problem. Like, that's yours to figure out. Because the way we run organisations now is that no one misses a dentist appointment or a doctor's appointment or a haircut or...

or their kids' parent-teacher conference at our organisations. That's just not how we work anymore, right? Like, you come in, you have set hours, but, you know, there's flexibility within your working life. It's not like, oh, my goodness, such and such is not at their desk. That's just not how we work anymore.

or their kids' parent-teacher conference at our organisations. That's just not how we work anymore, right? Like, you come in, you have set hours, but, you know, there's flexibility within your working life. It's not like, oh, my goodness, such and such is not at their desk. That's just not how we work anymore.

So when somebody talks to me about their work-life balance in an interview process, I'm like, something is wrong with you. You haven't been able to figure that out. That's not the way you win this interview.

So when somebody talks to me about their work-life balance in an interview process, I'm like, something is wrong with you. You haven't been able to figure that out. That's not the way you win this interview.