Dr. Jigar Patel
Appearances
Health Chatter
AI in Healthcare
There are companies that are using it to grab your attention to things. It's the proverbial rabbit hole. AI can only make the rabbit hole worse. And if you're in a certain mindset, going and following the rabbit down the hole becomes easier and easier. We're already in a place where that's easy, right? It's going to get worse. So we have to educate people on the implications of this. I'm
Health Chatter
AI in Healthcare
And this goes to training of medical students, right, is a core example. I'm worried about giving AI to medical students because they don't learn to think like doctors, which is really, really important, first and foremost, as an example. We have a technology where we can record a doctor-patient conversation and then create a note for the doctor. I'm the first.
Health Chatter
AI in Healthcare
I told my product management team, do not put this in the hands of medical students. because you're synthesizing something that their brain needs to hardwire before they become physicians. So it becomes problematic that way too, in that we can, the hard work of becoming a doctor or the hard work of being an expert in anything can go away.
Health Chatter
AI in Healthcare
And that's, that's detrimental to us as a society and as a human individual. Sure. So let me, let me,
Health Chatter
AI in Healthcare
being an EMR electronic health record guy for most of my career, we had this problem with EMRs in understanding the technology. When I started, the joke was, there are some docs you're going to have to train to use a mouse. Exactly. That still exists. Right. Exactly. Not as much now, but 15 years ago? Absolutely. We had to worry about that. Yeah.
Health Chatter
AI in Healthcare
So it's going to be, I think it behooves every professional organization that's out there certifying their physicians on continuing medical education to have informatics and AI type conversations and training for those professionals. So it impacts them specifically from a trusted source that's understanding what they are.
Health Chatter
AI in Healthcare
It's more than just understanding the evolution of disease and the new tests and the new medications and those things. It's got to be this also. So on that front end, that has to be it. It has to be colleagues that are knowledgeable, CMIOs and others like myself, also being talking to folks like that's on health chatter to give them the viewpoint because I'm steeped in it every day.
Health Chatter
AI in Healthcare
So it's got to be multimodal in its approach. It's got to be, we got to blanket that across the board. Now, as we move down the spectrum from seasoned to younger individuals who have their MD, there's an advantage to helping them with things with AI, but they have to know AI is helping them. In a way that is different.
Health Chatter
AI in Healthcare
So the thing I tell people from a design perspective, which is really hard, is how do I let you know the validity of the thing I'm suggesting to you? Or how do I let you know this was created by AI? How do I give you indicators so you realize this is not another human, this is not something that was already there.
Health Chatter
AI in Healthcare
It was something that was created out of thin air, so to speak, and that's not entirely true. The knowledge and the exposure from a usability user experience perspective has to be there kind of in the workflow as well. Then as you think back into medical education, we still haven't cracked the nut on basic informatics education from a medical education perspective.
Health Chatter
AI in Healthcare
I, as a pathologist, it's part of pathology. Pathology was the first set of professionals along with radiologists that were using computers because of volume, because of those technologies. We had to be there. So I was taught that in my training. And I actually, in training residents in pathology, that was my job as well. I was the informatics guy. I was teaching them about informatics.
Health Chatter
AI in Healthcare
So we have to get back all the way into medical school and say, okay, here's your informatics course. Because Medicine is information, right? Treatment of patients is information. It has to be more than information. It has to go from data to information to knowledge in a way that's clear and open and clear cut to that person that's learning it. And they got to have the underpinning.
Health Chatter
AI in Healthcare
Now, going back. back even further into, you know, before college, before college and then into high school and before. It needs to be baked in there too, right? We do have this thing in America where people don't like STEM and STEAM, right? STEM is core to this. You have to have a basic understanding of that way back when. So we have to push it all the way back to the very early years.
Health Chatter
AI in Healthcare
And I was in an airport last night and invariably you're walking through the airport and people are stuck on their phones and they're consumed by it. But they also, many of them are quite sophisticated and understand the technology. Many don't. And so it goes all the way back to that. So it's a societal problem. It's not just professional. It's not just educational.
Health Chatter
AI in Healthcare
Yeah. It's got to be a societal goal to inform more on it, holistically, I think. And that is a, it gets back to the, got to educate on STEM, right? And understanding the technology and not just taking it at face value. With that knowledge and that loss, comes a blindness to what it's doing to you individually.
Health Chatter
AI in Healthcare
And when we start to accept the inputs without any questions, that's when we may have lost. Right. And lost is probably a strong word here, but it is something that we have to be very, very cognizant of. I mean, there's this I read an article that said at some point, 50 percent or more of the Internet may have been generated by AI. And it's not even a human query. Right. Right.
Health Chatter
AI in Healthcare
scares the bejesus out of me frankly um in that it what becomes truth then what it's some human behind the scenes manipulating potentially in an adverse way the truth right that's out there um and it and it becomes a non-non-concept and it gets back to i saw it here and that's the truth well yeah yeah so let me let me ask this yeah one of the other themes that you
Health Chatter
AI in Healthcare
Yeah. The concept around a large language model is it, depending on how you've trained, what corpora of text you've loaded into it.
Health Chatter
AI in Healthcare
That corpora of text understands the relationship of words to one another. And when you say to it, that you want it to act more like, say, a specific author or a specific somebody that does a good job of conveying empathy through words, then it can take on that characteristic.
Health Chatter
AI in Healthcare
So it's all about the language and the use of language and the right language and how those relate to one another that it can do better than a human. Because it has this billions, trillions of words and the relationship of those words to one another and examples of different things and the probabilities of those things, right? So we can understand how...
Health Chatter
AI in Healthcare
Yes, thanks, Stan. Thanks, Clarence. Thanks, team, for having me. My name's Dr. Jigar Patel, as Stan said. I've been at Cerner, now Oracle, 16 plus years. And I started as a pathologist. Transfusion medicine was my subspecialty in clinical practice. I was at the University of Kansas Medical Center before joining Cerner. Kind of lucky happenstance in my career. I was in Kansas City.
Health Chatter
AI in Healthcare
the basic concept of language can be more empathetic or less. So it goes back to the language, right? What language expresses empathy? What language expresses sympathy?
Health Chatter
AI in Healthcare
And it's not just the words. It's the construct of the words in relation to one another.
Health Chatter
AI in Healthcare
Got it. Right. From a large language perspective, large language model perspective, the underpinning of gendered and AI, the vast majority are in English right now. So we have a translation problem that has to get solved over time. The internet is the default language of the internet is English. And there's a lot of go to your Google Translate and it translates into any language. Right.
Health Chatter
AI in Healthcare
So there is a loss of that in translation, but AI will catch up there as well.
Health Chatter
AI in Healthcare
So it's really saying the right words in the right order at the right time that conveys that empathy and sympathy in a way that's unique and different. It can be programmed, frankly.
Health Chatter
AI in Healthcare
Yeah, so a chat GPT, the foundation is a company called OpenAI. OpenAI has loaded huge corpora of text, internet-based text. The biggest sources being Wikipedia, GitHub, et cetera. So taking the world's knowledge, and basically understanding the relationship of the words.
Health Chatter
AI in Healthcare
It's a large language model in that now it can predict based on that corpora of text, the next word given any of the words before it. So that's the underpinning of this. Now you put a transformer on top of it and a chat interface to interpret the input and then predict or create out of that understanding a response to the input, the chat, right? So that is the concept of a chat.
Health Chatter
AI in Healthcare
We're used to a search, right? And a chat is the next evolution of that in some ways, right? We're used to it now on the internet, right? When we go to customer service, the first thing you hit is the chat bot, right? Same thing. It's taking the input from a type or words perspective, understanding it, and then turning it back into something useful for you.
Health Chatter
AI in Healthcare
That evolution has gotten to ChatGPT and that thing and its capability to do things well beyond that simple interaction.
Health Chatter
AI in Healthcare
um so it's really um it's probabilistic it's it's understanding the likelihood of these things to one another and then programming to accomplish um the end points um that open ai is one large language model google has a number of them that because of the text it's loaded has different probabilities
Health Chatter
AI in Healthcare
And then there are other companies that have other open sources and other things they've loaded into various large language models that interact differently because of those different probabilities in these different corpora of text. As an example, if you loaded the National Libraries of Medicine content into something else, it's going to be very different than it is looking at Wikipedia, right?
Health Chatter
AI in Healthcare
Cerner was based in Kansas City. I have an engineering undergraduate, so I was kind of, and as a pathologist, always involved in informatics. In most of my time at Cerner, I was on the client side. I did sales, implementations, the whole nine yards of client interactions, led various groups from a chief medical officer responsibility
Health Chatter
AI in Healthcare
It's not going to know about Napoleon. or things around Napoleon or the context of Napoleon or those sorts of things. But it will know about gallbladder disease and other things in a more complete way than, say, a general purpose large language model. So it's also going to depend on those things. Interesting. Meta, Facebook, has its own large language model based on Facebook. Right.
Health Chatter
AI in Healthcare
So it's using these very different corpora of text to create and then layer on top of other technologies to transform those things to take an input and provide an output.
Health Chatter
AI in Healthcare
I don't know if compromising is the right word. Are we making it easier to be perceived as intellectual? OK, absolutely. Yeah, because, you know, as people trained in medicine, we took a lot of time in our careers to learn to synthesize. Absolutely. Made the the act of synthesis almost. It's very it doesn't have to be complicated. It can be a simple input and out spits this.
Health Chatter
AI in Healthcare
500-word essay on the thing you want or the speech or whatever. The storytelling that goes with that is a synthesis act. It's correlating personal experiences and things that you think might be relevant to the topic that drive a compelling speaker. But you can shortcut it. You absolutely can with these things.
Health Chatter
AI in Healthcare
And you can make someone who's very uninformed isn't the right word, but who's put no work effort into it. And then they can regurgitate. Now, is that person going to be on stage? Somebody that's going to be as compelling as somebody that synthesized it and can tell it? They're just reading cue cards at that point. It won't be as compelling.
Health Chatter
AI in Healthcare
And then eight years ago, I finally dove into product management and joined a team that is composed almost entirely, which is composed entirely, except for myself, of legacy Oracle people. So I was a stranger in a strange land. I was the only clinician in the group. And I was the only legacy Cerner guy in the group.
Health Chatter
AI in Healthcare
People will not necessarily be drawn to that because there is that human element. Now, are there other examples of people creating avatars that are as compelling? Potentially, yes. So it can be very short-cutting to, it's almost the human existence, right? Yeah. And the knowledge and the thoughtfulness of our race that has taken millennia to create, could it be? Yeah, it is a real, it's a fear.
Health Chatter
AI in Healthcare
Yeah, I think there's two aspects to that. One is the longevity or how long something has been around. And then secondarily, the new knowledge sources that go to inform those things. So if we take someone that's had a chronic condition for 30 years, the summarization of that course over 30 years would take an hour of digging through a chart to figure out and piece together that thing.
Health Chatter
AI in Healthcare
AI can do that in a way instantaneously almost, right? That a human cannot. And there are things it can figure out that a human may have missed because it took them an hour as opposed to it's generated a page for me to read and consume and there are correlations in it that may become more clear in that process Now, it can also then say there are correlations here that were missed, right?
Health Chatter
AI in Healthcare
In a way that's different. So it's time-saving. Well, it's time-saving, but it's also what's the length of the time the chronic condition has been around? Correct. Now, as a pathologist, even in my time since my training, our knowledge of the genetics, the markers, and other things around cancer specifically and other pathological conditions that are new.
Health Chatter
AI in Healthcare
And we can use AI to look back on those things and make correlations as well. Now, when you think about how do you then incorporate a whole genome to the condition that is a chronic condition as well, it doesn't have to be linear or this snippet means that thing. It could be this constellation of snippets means this thing. AI and machine learning in general is good at finding patterns.
Health Chatter
AI in Healthcare
So that had a bunch of different implications, but then got to dive in and understand artificial intelligence and our strategies going forward from a cloud delivery perspective, and then how we're going to bring it to healthcare specifically. So very excited. I talk about this topic all day, every day. So I love talking about it and happy to be here and talking to you folks.
Health Chatter
AI in Healthcare
And so those patterns that may have eluded a human, in this large volume of information about this individual can be made easier.
Health Chatter
AI in Healthcare
It could also go beyond that. It could go generation. Oh, generational. Yeah, yeah, yeah.
Health Chatter
AI in Healthcare
Now, we're going to be in an era where many of our records have been digitized. Now our kids' records are digitized. Right. And you correlate those things together.
Health Chatter
AI in Healthcare
Yeah, I mean... There's been studies that have shown Google searches predict epidemics or seasonality of flu or those sorts of things. So looking at various data streams and correlating them together in a way that is forward looking to say, is this an anomalous behavior to the normal state? Right.
Health Chatter
AI in Healthcare
And correlating more varied constellation of symptoms and grouping of symptoms that says, wait, this might be unique. That can be done more readily. Now, public health infrastructure in general, I think people would largely agree, needs an uplift. It's behind many other industries in how we think about data acquisition, data sharing.
Health Chatter
AI in Healthcare
There's state and local and federal restrictions and all those problems that come with the data that you want to have that we have to battle past. But absolutely, the capability of AI to look at large data streams and say, wait a minute, where are the patterns in here? Could help.
Health Chatter
AI in Healthcare
Could help. And then that could lead to time savings in an action perspective.
Health Chatter
AI in Healthcare
Yeah. On the drug discovery side, there's already been some frightening examples of drug discovery being done through AI, right? And creating compounds that are novel and have different properties that could be potentially brought to bear sooner. So it doesn't take a human chemist to really sort through those things. Yeah. Understand those things.
Health Chatter
AI in Healthcare
So there's implications from a public health treatment perspective also on that.
Health Chatter
AI in Healthcare
Yeah, I don't have any numbers for it, Clarence, I'll be honest with you, but- Stack AI. They don't give me the answer. I got to open that up.
Health Chatter
AI in Healthcare
I mean, it- it probably correlates to Moore's law, which is computing power will increase, will double every two years or every year or something. I don't remember the exact, but the capability of computing to accelerate and get faster and more performant, AI is going to have a similar kind of hockey stick to that Moore's law in that the computing is going to push it in that direction. Now,
Health Chatter
AI in Healthcare
I think if we look back, the awareness of it is we're at a hockey stick moment, right? And that was with ChatGPT, I think 3.54, and really the acknowledgement that this thing does amazing things. More so than, say, Watson in the past or others in the past, right? So the awareness is at an inflection point, and I think the awareness will continue to be a growth that's very, very fast.
Health Chatter
AI in Healthcare
Now, the use, I think, will also accelerate. I think big companies such as my own and others are, how do I put it, everywhere, right? It is the surfacing to humans is going to get accelerated. And I think the goal from embedding it in computer systems and human interactions is that we can potentially, as human race, we've always talked about how do we be more productive?
Health Chatter
AI in Healthcare
And that productivity continues to increase, and AI can only help there as well. Now, that has implications around people losing jobs and all that, but that's happened throughout history with various technologies. And computers and AI is just the latest example as well. We forget, not necessarily forget, but we don't have to do certain things because we have this new technology. Car is an example.
Health Chatter
AI in Healthcare
We don't have to walk now, right? We can bike. Those things have accelerated our productivity and getting from one place to another, making the world smaller as an example of how this could change us going forward as well. So the timescales of things are going to be very different. I don't have good statistics to support any of that, but it feels like it's accelerating at a breakneck pace.
Health Chatter
AI in Healthcare
We have to be increasingly skeptical of everything in one way or another in my viewpoint of the world, right? Any technology will be used for
Health Chatter
AI in Healthcare
ill and ill begotten means to crime and scams and those sorts of things yeah um it's that's been true of every technology since the beginning of time also right someone will use it for something that is not what you know societally accepted um in a way that that is going to be there so it will accelerate also it'll become a more dangerous isn't the right word but it'll be a more um
Health Chatter
AI in Healthcare
We'll have to tread more carefully in all of our interactions to really get to that. I mean, even today, I don't answer phone calls if it's not in my contacts because it's generated by some technology. It was pushed to some human to give me a call or a robot or something to have an interaction. And so I'm skeptical of any phone call I get any increasingly texts as well.
Health Chatter
AI in Healthcare
You know, things there slowly but surely people are creeping into all those things. Social media, it's everywhere and it will only accelerate in that way. You know, one of the frightening things from a computer security perspective is. AI can write code and it can be trying to write malicious code, right? That's going to accelerate too. So it's going to be this constant arms race.
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AI in Healthcare
If we think about cybersecurity of AI protecting and then harming in a way that's going to be interesting to see how it evolves over time too. So it's this... It is, it's an arms race is the best way to describe it, right? The good forces of good and evil. That sounds like a superhero movie, right? That are going to be in constant conflict going forward. So let me ask this in the news.
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AI in Healthcare
Yeah, artificial intelligence is a machine mimicking human capabilities. And so that one simple example of how to think about that is, how do I understand someone you stand talking to me? That's speech AI. How do I take a conversation or voice and turn it into some digital text? So that's one example. How do I understand? Once I've got that digital text, then I can apply a language service.
Health Chatter
AI in Healthcare
Oh, wow. I have to land mine. I don't think I'm going to step on it. But I'm going to step on it anyway. Carefully. It inevitably will have political implications, right? But it goes back to that social media thing too, right? And then your belief or disbelief that the government is here to help. Yeah. But I do fundamentally believe and I did some travel this week.
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AI in Healthcare
And before I traveled, I filled up my car. And the one thing that struck me filling up my car was the little badge on the thing that says this was assessed for accuracy. You pick up a box of crackers, there's a nutrition facts on the side. People are like, why don't we have nutrition facts for AI or computers or things like that? Those are all government mandated things.
Health Chatter
AI in Healthcare
Now, so many of them have been faded away into, I forgot the government did that. But that sort of thing is omnipresent in our lives, right? EHRs in their way, from an informatics perspective, have become... the arm, the long arm of the government, into clinical practice, right? Because in the United States, 50% of payment for health care is still from the government.
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AI in Healthcare
So they have an overweighted interest in this from a budget perspective, right? So it is, government will have its hands in it for various, various reasons, for good, for financial, fiduciary responsibility, for business, all of those things and you will fall on different, different sides of the spectrum of that.
Health Chatter
AI in Healthcare
Let, let's all be Liberty and free or let's all lock it down. Um, and that's true all over the world. You know, one thing I've had the pleasure of having in my career is seeing how various societies think very differently about healthcare. Um, we're, uh, in the most recent one that is, is very interesting from an EU perspective is that, um,
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Sweden has very, very, very restrictive privacy laws on health care data. And that example, in bringing it to the United States, you can learn from and you can learn in both directions, good and bad. One of the things that in the United States or the way I think about health care is I see a psychiatrist. That can affect their medical health, and I should know about that and vice versa.
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AI in Healthcare
But in countries like Sweden, and I don't know the details, but a patient could say, I don't want my medical provider to see my psychiatrist stuff. So as a provider, I could say, wait a minute, you've unintentionally harmed your own care. for the sake of privacy. That's mandated by law, which is political. So those sorts of things, it's inevitable.
Health Chatter
AI in Healthcare
And there has to be, there will be a great debate on the less or more, as has always happened with politics, laws, and the societal approach to privacy. being monitored or not monitored.
Health Chatter
AI in Healthcare
How do I understand that text in some way? Other kind of what I would refer to as pure AI services are things like vision. How do I take an image or a video or something and perceive it? How does a computer machine perceive it in a way that's useful and interprets like a human would?
Health Chatter
AI in Healthcare
Know about it. And then you can form your own approach to it. Yeah. Your own understanding of it. Without that basic understanding and the implications of it, I think that would be my biggest advice is learn about it. You have to learn.
Health Chatter
AI in Healthcare
It's both, I think. There are lots of people that are starting to organize their lives. And the services, the AI services I refer to are kind of, like I said, pure. The real power is when you start to aggregate them together. If you take speech and language and generative AI and And I say, okay, I understand what you're saying to me. I interpret that thing.
Health Chatter
AI in Healthcare
And then I create content from it using a generative service. That's when you start to get real power. Another simpler example is document understanding. Using a vision service, I understand what's on a page. I take the text off it, turn it into language, and then interpret and codify in a way that can be reused. Now, Individually, I was thinking about this this morning.
Health Chatter
AI in Healthcare
I was thinking, hey, why am I not using AI services in my own organization of myself and augmenting me and automating some of me in a way that's useful? And so I have to sort through that from a personal philosophical level first.
Health Chatter
AI in Healthcare
But then on the professional side, you can think of it as a, it's useful to a professional, but then it can be useful to larger and larger groups as you think about the density of data and the amount of data. And how do you look at those things and understand those things in a way? We've talked about this in analytics a lot. How do I roll up dashboards and those sorts of things?
Health Chatter
AI in Healthcare
The same concepts apply to AI. So I think to your question, Stan, it can apply at very human individual level all the way through to massive organizations and how do they organize operations and other aspects of their business as well. All right, Clarence.
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AI in Healthcare
Yeah, the joke I have is Skynet is here and it's coming. So watch out for your Terminators. They're around the corner. I have a friend who will, when she talks to her Alexa, she says, please and thank you. Because when the AI overlords come, she wants to be thought of in a good way. So it's those kinds of things. She wants to be polite. She wants to be polite now so they like her later.
Health Chatter
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So it's definitely there. There's a lot to think about from a safety perspective. putting guardrails. I think some of what you've heard from the Elon Musks of the world and others is that government needs to step in and organize this and keep it in the box, so to speak, because unfettered humans will be humans and push the limits on all of it.
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In healthcare specifically, there's real jeopardy when you think about hallucinations, bias, and other things that can be introduced, not necessarily intentionally, but unintentionally, right? That could lead to misdiagnoses, could lead to the wrong treatment plan. So I, in particular, when I talk to clinicians about this, I say, let's think about the automation first.
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How do I make things useful to you today that you validate? and no, right, creating a note out of other text that may be in the chart is an example. The clinician is still responsible for the validity of that information. as soon as I start making recommendations to treatment, that's where we get into a funnier territory, right?
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That's when you start to get into jeopardy, when you think about safety, where you think about guidance. FDA does this for medical devices, right? And so it will be, it feels like an inevitability that government, FDA in the healthcare space will have some oversight like they do for medical devices or biologics, et cetera, in making sure they're valid and useful.
Health Chatter
AI in Healthcare
Now, on the counter to that, 70% of what doctors do, this is a colleague of mine that I've known for a long time. He was the chief medical information officer of a very large health system in America. He's like, 70% of what we do in primary care is known. Let the computer help automate that so that I can use my physician brain on the other harder 30%.
Health Chatter
AI in Healthcare
So what's the advantage to the clinician there is that then that clinician can unburden themselves of that stuff that they don't necessarily need to recall, makes their day easier, but then really apply their intellect and that knowledge and that years and years and years of training to those other things. So there's going to be a totally roundabout conversation. I apologize.
Health Chatter
AI in Healthcare
But when you think about the evolution from the end point being safety and those sorts of things, it's going to be a gradual evolution to that problem. And we've got to be very cognizant along the way of how we're doing that and make sure the human stays in the loop.
Health Chatter
AI in Healthcare
and their intellect actually applies i i'm most fearful of the human just wiping their hands of it and letting people just letting the ai just do things for them and there are some that do that already and so that that makes me fearful for us but let me let me ask a couple you know it's kind of like i'm thinking i'm trying to put my my head around the idea if someone knows nothing about
Health Chatter
AI in Healthcare
Yep. One of the first ways is artificial intelligence and generative AI in particular is good at doing summarizations. It's taking a lot of different sources and pushing together in a way that provides a breadth and depth of information that a static source might not have.
Health Chatter
AI in Healthcare
Now, the other thing that's interesting about generative AI is that you can also use it in chat GPT in particular is very good at this. In that it can actually tune up or tune down the literacy level of the output. So, giving me somebody that's graduate school educated, yourself as well, and saying, okay, normal patient education comes at a fifth to eighth grade reading level. Okay.
Health Chatter
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For me, that's like, I don't even bother looking at it, right? Because I know way more than that. But... If I do that, can I tune it up and give me more information at the level I'm going to understand is really quite powerful. And similarly, on the downside of that, and one of the things doctors do well or badly is explaining to patients, right?
Health Chatter
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And if you can tune it down to their level, because I often, one of my colleagues here calls me the chief explaining officer because I do a lot of explanations around this stuff. And I do it, but I break it down so that I don't try to be condescending, obviously, but I want to make sure people understand the basic building blocks of the concepts we're talking about.
Health Chatter
AI in Healthcare
And that's hard for physicians. But we're trained in the fancy words we've learned, right? But when you're talking to a patient, you start throwing fancy words, they don't get it, right? You lose them quickly. And the good clinicians then figure out a way to make it simpler for those that, and getting to the level they're at. AI can do that on the fly, right?
Health Chatter
AI in Healthcare
in a way that's unique and fast that we can't imagine doing and we can do more uniformly. Similarly, it also, people, there's been studies and other things, people actually think the responses out of AI are more empathetic than their providers. So it gives you literacy, it gives you empathy, it gives you different things that you're like, wow, didn't think about that at all.
Health Chatter
AI in Healthcare
It can, absolutely. So it's very powerful that way. And there's ways to have it do things that take work from a human mind perspective. It can do instantaneously.
Health Chatter
AI in Healthcare
Yeah, I mean, we're already, even without AI, we're already there, right? Social media, which is, there's a fair amount of AI in social media algorithms, machine learning sort of thing. We're already there. And so it behooves the public to understand the technology and how it can manipulate you without you realizing it, right? And there are companies that are using it to sell you things.