Dr. Genelle Lamont

That definitely could. Again, that just goes back to the need of why we need to be incorporating health literacy into medical and professional school education, in addition to just general good communication skills, right?

That definitely could. Again, that just goes back to the need of why we need to be incorporating health literacy into medical and professional school education, in addition to just general good communication skills, right?

It's tough when you're seeing patients, what, only five to 10 minutes at best at a time. And so it's really kind of hard to build that trust and relationship with that patient. But if you come in already having those skill sets of, you

It's tough when you're seeing patients, what, only five to 10 minutes at best at a time. And so it's really kind of hard to build that trust and relationship with that patient. But if you come in already having those skill sets of, you

relaying sympathy being open and asking questions of that patient and then using that plain language and following up your visit with the teach back or show back or teach back or show me technique then I think even even if you do have to change providers you know unfortunately that can be a loss for patients again because they already have that pre-existing relationship with that other provider but at least if we're

relaying sympathy being open and asking questions of that patient and then using that plain language and following up your visit with the teach back or show back or teach back or show me technique then I think even even if you do have to change providers you know unfortunately that can be a loss for patients again because they already have that pre-existing relationship with that other provider but at least if we're

systematically providing this training to medical providers and other professionals, then they can at least have these skills to then to develop their own relationship with that patient.

systematically providing this training to medical providers and other professionals, then they can at least have these skills to then to develop their own relationship with that patient.

Right. Exactly.

Right. Exactly.

Oh, I was just going to say, yeah, for dental providers, that is a best practice is if you're doing a procedure that you're explaining each and every step, because as you say, it's, quite intimidating. You're laying back in a chair, right? People shoving things in your mouth and right.

Oh, I was just going to say, yeah, for dental providers, that is a best practice is if you're doing a procedure that you're explaining each and every step, because as you say, it's, quite intimidating. You're laying back in a chair, right? People shoving things in your mouth and right.

And it can be, you know, really scary for some folks, but if you are, you know, you have that calm voice and you're explaining each step and giving that patient a break, then that helps to calm those eases and makes the procedure go a lot smoother. Yeah.

And it can be, you know, really scary for some folks, but if you are, you know, you have that calm voice and you're explaining each step and giving that patient a break, then that helps to calm those eases and makes the procedure go a lot smoother. Yeah.

That's a good question. So I think if there's educational opportunities out there, and again, As I mentioned before, your librarian can be one of your best friends at getting that health information. But just in terms of being able to go to your clinic appointments and navigate that as best you can, one of the good practices that I always tell folks to do is bring a buddy if you can.

That's a good question. So I think if there's educational opportunities out there, and again, As I mentioned before, your librarian can be one of your best friends at getting that health information. But just in terms of being able to go to your clinic appointments and navigate that as best you can, one of the good practices that I always tell folks to do is bring a buddy if you can.

If you have a trusted friend or family member that can come with you to that visit that can help calm some of your eases, but also if there's things that you don't hear the first time or you forget, then that buddy of yours can help you to get that same information or might have additional questions that you hadn't thought of.

If you have a trusted friend or family member that can come with you to that visit that can help calm some of your eases, but also if there's things that you don't hear the first time or you forget, then that buddy of yours can help you to get that same information or might have additional questions that you hadn't thought of.

If that's not possible, if you can bring a notepad and a pencil or pen to your appointment and just make sure that you are writing things down. And if something isn't clear, you can just, you know, Don't feel ashamed. Just ask your doctor, say, hey, you mentioned this term or this, and I didn't go to medical school. I don't know what this means. Can you explain this in plain language to me?

If that's not possible, if you can bring a notepad and a pencil or pen to your appointment and just make sure that you are writing things down. And if something isn't clear, you can just, you know, Don't feel ashamed. Just ask your doctor, say, hey, you mentioned this term or this, and I didn't go to medical school. I don't know what this means. Can you explain this in plain language to me?