Daniel Pink

Listen more and talk less.

I feel like so much of the work that we do obviously involves groups and other people. And most of us are not very good listeners. We don't actually work hard at listening. No one has ever taught us how to listen. When we're in elementary school, they teach us how to read and they teach us how to write, but no one ever teaches how to listen. They think because we have ears, we know how to listen.

I feel like so much of the work that we do obviously involves groups and other people. And most of us are not very good listeners. We don't actually work hard at listening. No one has ever taught us how to listen. When we're in elementary school, they teach us how to read and they teach us how to write, but no one ever teaches how to listen. They think because we have ears, we know how to listen.

I feel like so much of the work that we do obviously involves groups and other people. And most of us are not very good listeners. We don't actually work hard at listening. No one has ever taught us how to listen. When we're in elementary school, they teach us how to read and they teach us how to write, but no one ever teaches how to listen. They think because we have ears, we know how to listen.

I feel like so much of the work that we do obviously involves groups and other people. And most of us are not very good listeners. We don't actually work hard at listening. No one has ever taught us how to listen. When we're in elementary school, they teach us how to read and they teach us how to write, but no one ever teaches how to listen. They think because we have ears, we know how to listen.

I feel like so much of the work that we do obviously involves groups and other people. And most of us are not very good listeners. We don't actually work hard at listening. No one has ever taught us how to listen. When we're in elementary school, they teach us how to read and they teach us how to write, but no one ever teaches how to listen. They think because we have ears, we know how to listen.

I'll give you one other tip here that I think is useful because it's, again, less abstract and more practical. One of the most useful things to do is to do what I did a couple of years ago, which is that push past the awkwardness, And if you have a team that you work with or a group of friends, tell people about one regret that you have. Tell them what you learned from it.

I'll give you one other tip here that I think is useful because it's, again, less abstract and more practical. One of the most useful things to do is to do what I did a couple of years ago, which is that push past the awkwardness, And if you have a team that you work with or a group of friends, tell people about one regret that you have. Tell them what you learned from it.

I'll give you one other tip here that I think is useful because it's, again, less abstract and more practical. One of the most useful things to do is to do what I did a couple of years ago, which is that push past the awkwardness, And if you have a team that you work with or a group of friends, tell people about one regret that you have. Tell them what you learned from it.

I'll give you one other tip here that I think is useful because it's, again, less abstract and more practical. One of the most useful things to do is to do what I did a couple of years ago, which is that push past the awkwardness, And if you have a team that you work with or a group of friends, tell people about one regret that you have. Tell them what you learned from it.

I'll give you one other tip here that I think is useful because it's, again, less abstract and more practical. One of the most useful things to do is to do what I did a couple of years ago, which is that push past the awkwardness, And if you have a team that you work with or a group of friends, tell people about one regret that you have. Tell them what you learned from it.

And most of us are not very good listeners. And so one way to listen better is seriously, I say this after an hour yapping, is to talk less and listen more.

And most of us are not very good listeners. And so one way to listen better is seriously, I say this after an hour yapping, is to talk less and listen more.

And most of us are not very good listeners. And so one way to listen better is seriously, I say this after an hour yapping, is to talk less and listen more.

And most of us are not very good listeners. And so one way to listen better is seriously, I say this after an hour yapping, is to talk less and listen more.

And most of us are not very good listeners. And so one way to listen better is seriously, I say this after an hour yapping, is to talk less and listen more.

Tell them what you're going to do about it. And I can almost guarantee that you will have one of the richest, most interesting conversations you've had this year. Because I was wrong. I thought nobody wanted to talk about regret. And I discovered, as I said at the very beginning of our conversation, that everybody wants to talk about regret. Because as you said, it's normal. It's universal.

Tell them what you're going to do about it. And I can almost guarantee that you will have one of the richest, most interesting conversations you've had this year. Because I was wrong. I thought nobody wanted to talk about regret. And I discovered, as I said at the very beginning of our conversation, that everybody wants to talk about regret. Because as you said, it's normal. It's universal.

Tell them what you're going to do about it. And I can almost guarantee that you will have one of the richest, most interesting conversations you've had this year. Because I was wrong. I thought nobody wanted to talk about regret. And I discovered, as I said at the very beginning of our conversation, that everybody wants to talk about regret. Because as you said, it's normal. It's universal.

Tell them what you're going to do about it. And I can almost guarantee that you will have one of the richest, most interesting conversations you've had this year. Because I was wrong. I thought nobody wanted to talk about regret. And I discovered, as I said at the very beginning of our conversation, that everybody wants to talk about regret. Because as you said, it's normal. It's universal.