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Chris Regester

👤 Person
214 total appearances

Appearances Over Time

Podcast Appearances

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

Yeah, I started my career at a great company called Meltwater, which at the time was about 40 people. They were just launching in the UK. It was like a PR tech company, very small. They'd come out of Norway, was launching in the UK, joined there in a sales and account management sales and CS role, and then very quickly moved and opened up the business in Asia Pacific.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

Yeah, I started my career at a great company called Meltwater, which at the time was about 40 people. They were just launching in the UK. It was like a PR tech company, very small. They'd come out of Norway, was launching in the UK, joined there in a sales and account management sales and CS role, and then very quickly moved and opened up the business in Asia Pacific.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

So they wanted to grow very quickly internationally. They took a team to the US. They took a team of two to Hong Kong. I turned 23 the day I moved, or about a month after I moved to Hong Kong. I moved over and started building up the business and spent the best part of seven years over there. So running sales, CS...

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

So they wanted to grow very quickly internationally. They took a team to the US. They took a team of two to Hong Kong. I turned 23 the day I moved, or about a month after I moved to Hong Kong. I moved over and started building up the business and spent the best part of seven years over there. So running sales, CS...

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

Improvement strategy, marketing, everything, building up a business, built it to about $25 million. We opened in Australia. We opened in Tokyo. We opened in Beijing, Shanghai, Kuala Lumpur, Delhi, Singapore. Hired people in those locations, bring them out to Hong Kong, incubate, and then open up the office. So then ran that region, which was a great big adventure.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

Improvement strategy, marketing, everything, building up a business, built it to about $25 million. We opened in Australia. We opened in Tokyo. We opened in Beijing, Shanghai, Kuala Lumpur, Delhi, Singapore. Hired people in those locations, bring them out to Hong Kong, incubate, and then open up the office. So then ran that region, which was a great big adventure.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

And then by this stage, Meltwater was about $100, $120 million. ARR globally, and it had grown very quickly in all these disparate markets. And they wanted to start up a revenue operations function. I was asked to take that on.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

And then by this stage, Meltwater was about $100, $120 million. ARR globally, and it had grown very quickly in all these disparate markets. And they wanted to start up a revenue operations function. I was asked to take that on.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

And the idea was to kind of herd the cats and bring the madness back and try and build some sort of central processes and central strategy and connectivity between all of the disparate offices around the world. So I moved back to London. This is when my first daughter was born. And I moved into a RevOps role.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

And the idea was to kind of herd the cats and bring the madness back and try and build some sort of central processes and central strategy and connectivity between all of the disparate offices around the world. So I moved back to London. This is when my first daughter was born. And I moved into a RevOps role.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

And that was kind of the journey from about $100 million, $120 million to about $450 million. So it's a big, exciting thing. Did lots of acquisitions and I was in the RevOps role, ultimately did the company public.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

And that was kind of the journey from about $100 million, $120 million to about $450 million. So it's a big, exciting thing. Did lots of acquisitions and I was in the RevOps role, ultimately did the company public.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

I can't underestimate how important getting international experience is in a career. At one point, I also ran our San Francisco office for a little while as well in the middle of that thing. So I got some US experience too, but working and building out Asia Pacific was just so enjoyable. Just so many fun experiences.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

I can't underestimate how important getting international experience is in a career. At one point, I also ran our San Francisco office for a little while as well in the middle of that thing. So I got some US experience too, but working and building out Asia Pacific was just so enjoyable. Just so many fun experiences.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

How do you hire an office in Delhi if you've never been to Delhi before, for example? There was just so many. We ended up with an office in an art gallery and a shopping mall. Yeah. which was fantastic and quirky, but also strange when everyone's working, sat on the phone, talking to customers and, you know, moms are pushing, you know, prams past the office window.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

How do you hire an office in Delhi if you've never been to Delhi before, for example? There was just so many. We ended up with an office in an art gallery and a shopping mall. Yeah. which was fantastic and quirky, but also strange when everyone's working, sat on the phone, talking to customers and, you know, moms are pushing, you know, prams past the office window.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

So lots of exciting adventures along the way.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

So lots of exciting adventures along the way.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

One genuine lesson that I learned from the founder and the CEO of Meltwood, which I think is just like a, it's a beautiful truth. And it's something that just makes so much sense. He just said like, talent is talent. It doesn't matter where you are. It doesn't matter what your experience is. Talent is talent. And so you just have to have your eyes open to talent.

The Growth Workshop Podcast
Episode 8 - Client-Centric SaaS – How to Scale, with Chris Regester

One genuine lesson that I learned from the founder and the CEO of Meltwood, which I think is just like a, it's a beautiful truth. And it's something that just makes so much sense. He just said like, talent is talent. It doesn't matter where you are. It doesn't matter what your experience is. Talent is talent. And so you just have to have your eyes open to talent.

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