Caroline Love
👤 PersonPodcast Appearances
The layoffs affect more than 1,700 employees. CEO Robert Jordan said in a statement it was a difficult and monumental decision. The airline has faced challenges in recent months, including declining profit margins and a civil lawsuit over alleged mismanagement of an employee retirement plan.
Southwest also restructured its board in October as part of a settlement with an investment firm that tried to oust Jordan, but he refused to resign. The airline announced several changes last fall to boost revenue, including the end of its open seating policy next year. Eligible employees impacted by the layoffs will receive salary and benefits through late April.
For NPR News, I'm Caroline Love in Dallas.