Ben Flanick
Appearances
The Daily Show: Ears Edition
In the Field with Desi Lydic
My name's Ben Flanick. I am currently Yelp San Francisco's community manager.
The Daily Show: Ears Edition
In the Field with Desi Lydic
And I did some television a number of years ago.
The Daily Show: Ears Edition
In the Field with Desi Lydic
It was on The Bachelor. I was The Bachelor.
The Daily Show: Ears Edition
In the Field with Desi Lydic
I would prefer that we probably keep this conversation about Yelp today, if that's cool with you.
The Daily Show: Ears Edition
In the Field with Desi Lydic
I would say that's simply not true. Great. I'm also not in sales. I run the community side of things here. Yelp makes its money primarily through advertising. You don't have to advertise. Reviews are shown just the same whether you're a paid advertiser or not.
The Daily Show: Ears Edition
In the Field with Desi Lydic
Reviews are a bit different. We have this algorithm. It's called recommendation software. And unfortunately, the business owners get frustrated with the algorithm. Alongside that, you have sales reps that are calling them, and they think that the two are correlated, but they're absolutely not. We don't extort businesses.