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Lace in Podcasts

service

Lace is a call monitoring and coaching platform used in the home service industry.

1 mentions

Mentions in Podcasts

The Home Service Expert Podcast
Navigating the Balance of AI and Human Interaction in Business with Brigham Dickinson

Because now that I look at LACE, I'm like, man, 40% of our calls are not opportunities. Whether they need to talk to the door department, they need normal maintenance, they need an invoice, whatever that is. I'm trying to figure that out right now. It's something I'm looking into. But it's just too many calls. I don't know. I have nothing bad to say about AI because I think it's the future.