20VC: Why SaaS is Dead | Why AI First Companies Will Win | We are in the Middle of a Cold War for AI Talent | Why Europe is F******* and We Need to Stop Whining with Daniel Khachab, Co-Founder @ Choco

1256.431 - 1281.952 Daniel Khachab

But the people using it, I think maybe. And, you know, what Klana, I think, part ways with 700 people in customer care. And I think these are very, very tough and horrible conversations that are there to be had. And the same will help for us, really. We also automate a large part of our customer care, large part of our kind of more account management kind of work and replace it with AI.