The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Why Most AI Investments Will Do Worse than the S&P 500 | Why Early Stage VC is F******* | The Danger of Kamala Harris and Why Trump and Vance are Best | Freedom of Speech, Censorship and Government Control with Eoghan McCabe @ Intercom
Eoghan McCabe
At Intercom, for example, we've been using this AI agent, Finn, for nearly two years. And we've not let anyone go, but we've stopped growing the size of our support team. I think any future growth is going to be catered to by the AI agents. The AI agents will first do a lot of low-level and simpler work. And the humans will do the higher level work.
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